Meet the team

Our CAREGivers

Our CAREGivers

One of the most important aspects of our service is the provision of CAREGivers who are empathetic understanding and able to provide a highly professional service. Finding just the right CAREGiver for an individual families needs is vital; so we take time to get to know our clients and their families - then we select the CAREGiver who matches those requirements precisely. Each client will be personally introduced to their selected CAREGiver before our service commences. The quality of our CAREGivers work is paramount, they continue to provide support, stimulation and personal care to our clients with absolute dedication and commitment.

Click here to see our team.

Marie Morroll

Marie - Registered Care Manager

Hi I’m Marie! I joined Home Instead in September 2019 as their newly appointed Care Manager, I have a Registered Managers Qualification and have been managing for a number of years. I am very excited to have been selected for the post and to become part of what is already an excellent team! 

I have worked in Care for 24 years, starting off as a Carer and then developing personally and professionally on to a Senior Carer, Deputy Manager and Care Manager.

I have worked in a variety of settings and I am passionate about delivering the best possible care that is person centred, to ensure that individual needs and circumstances are met.

You can contact me by clicking here.

Cathy Bannister

Cathy - Care Quality Liaison

Hi I'm Cathy! Prior to joining Home Instead in 2016 I served for 30 years as a Police Officer in the West Midlands area, retiring in 2009.

During my retirement I was a full time carer for my mother who had dementia. Eventually she went into a care home and I joined their charity committee, becoming chairperson.

The desire to care for people is strong in our family as we have several nurses, doctors and foster carers.

I find my work extremely rewarding and enjoy working with my colleagues and I genuinely appreciate the help and guidance they offer me.

Care Coordinator Jackie Parker

Jackie - Care Coordinator

Hi I'm Jackie! I live with my partner and three wonderful children. I joined Home Instead Kidderminster in September 2019, became a Senior CAREGiver in January 2020 and Care Coordinator in August 2021. Prior to this I worked in a residential care home for eight years, this is where I achieved my diploma in Health and Social Care.

I’m passionate about care and have made wonderful relationships with our clients. My role is extremely rewarding, I love making a difference and look forward to my future with Home Instead Kidderminster.

You can contact me by clicking here.

Tracey McInnes

Tracey - Administrator

Hi I'm Tracey! I relocated up to this area from South Wales with my Husband and children in March 2020.

I became a CAREGiver in 2011 after experiencing how wonderful my father’s CAREGivers were, during his last few months before we lost him.

Since that time I have worked in a nursing home for 18 months and then went onto a domiciliary care agency for 8 years, which I left before my move up to this area.

I have travelled a lot over the years due to having served myself in the Armed Forces for 5 years and then accompanying my Husband at his postings for a further 22 years, before his retirement.

I am excited to experience this new chapter in my life with Home Instead.

Kym Perry Senior CAREGiver

Kym - Senior CAREGiver

Hi I’m Kym! I joined Home Instead in 2019, since then I have gained a Health & Social Care Diploma, become a Dementia Friend, undertaken training courses and learnt a lot.

I started as a CAREGiver and have now taken the role of Senior CAREGiver which I’m really enjoying, it is a pleasure to be in such a great team.

When working in the care industry, every day is so rewarding. The moment I started with Home Instead I just knew caring was the career for me and a company I wanted to progress in.  

All of the Clients and CAREGivers are wonderful, I have built so many relationships.

I very much look forward to the future with Home Instead.

Kei-Lee Barker Senior CAREGiver

Kei-lee - Trainee Senior CAREGiver

Hi I’m Kei-lee! I joined Home Instead in June 2021. Since starting I have learned a lot and have gained a connection with the team and the clients.

I have been given the amazing opportunity to be a Senior CAREGiver which is a great chance to learn more and teach more.

The care industry is not only rewarding but no day is the same. The clients and team at Home Instead are wonderful and are so grateful for the work we do.

Straight away I knew that working with Home Instead is the best choice I have ever made and I can’t wait to continue my future here.

CAREGiver Rob Crawford

Rob - CAREGiver

Hi I'm Rob! I joined Home Instead in 2014.

I have worked in the Care sector since 1999 and find this type of work very rewarding. My role is currently centred around companionship with care for people who have dementia.

I have seen how important regular outdoor exercise can be for the well-being of our clients and also how activities aimed at stimulating thinking and memory are also of benefit.

I always ensure activities are tailored to the needs and wishes of the client, with guidance from their main carer/ family. 

In 2019 I completed an NVQ in Health and Social Care L3.

In my spare time I enjoy reading, and play the classical guitar and double bass in local orchestras.

Emily Warren CAREGiver

Emily - CAREGiver

Hi I'm Emily! I joined Home Instead in 2015.

I live with my two sons which keep me extremely busy, so I wanted a job that would be flexible enough to achieve a well balanced work life as well as bringing up my children.

I get to meet some amazing people and build some great relationships with clients.

I've received some fantastic training over the years which has definitely helped me become a better CAREGiver. I love my job and I really can't imagine doing any other type of work.

Hazel Heycock

Hazel - CAREGiver

Hi I’m Hazel! I live with my husband and I have two daughters which I’m extremely proud of and three wonderful grandchildren.

I have worked in the NHS and social care sector since 1980 (makes me feel old), I have gained vast experience of caring for adults with learning difficulties and children with profound & multiple health and social care needs. I’m passionate about providing a high standard of person centred care.

As a more mature person I was looking for a position that would enable me to work as a CAREGiver part time and continue caring for my grandchildren. In March 2020, I joined the team! I’m enjoying my role and look forward to the future with Home Instead.

Franchise Owner

Laura - Franchise Owner & Dementia Champion

Hi I’m Laura! The proud owner of Home Instead Kidderminster. I currently live in the West Midlands with my family and our two Cocker Spaniels, Samson and Axel.

Previous to Home Instead I worked in construction (quite a jump I know), after 5 years in this industry I knew I wanted something more rewarding.

From the very first moment I walked into the Home Instead  National Office, I knew it was a family I wanted to be part of.

Over the years I have spent time in all areas of my business and I know the great impact my CAREGivers have on clients and their families. We are able to promote and congratulate clients independence and at the same time, provide a support network for family and friends involved. One of the favourite parts of my job, is completing consultations with new clients; hearing about their lives and experiences often takes my breath away.

You can contact me by clicking here.