Meet the team

Our CAREGivers

One of the most important aspects of our service is the provision of CAREGivers who are empathetic understanding and able to provide a highly professional service. Finding just the right CAREGiver for an individual families needs is vital; so we take time to get to know our clients and their families - then we select the CAREGiver who matches those requirements precisely. Each client will be personally introduced to their selected CAREGiver before our service commences. The quality of our CAREGivers work is paramount, they continue to provide support, stimulation and personal care to our clients with absolute dedication and commitment.

Jenny - Care Manager

Hi I’m Jenny! I joined the Home Instead Senior Care Team in October 2015, I was attracted to Home Instead due to the company ethos and values which very much mirror my own. I am very passionate about people receiving the best possible care. I am currently completing my Level 5 diploma and a BA (Hons) Degree in Health and Social Care. I started my career in care, working in the community enabling people to live independently in their own homes and moved to other positions of Care Coordinator, Deputy Manager and Care Manager. I am very excited to be a part of this fantastic company and team.

Becky - Trainee Care Coordinator

Hi I'm Becky! I have worked within the care sector for around 3 years, I had previously worked in the hospitality industry and to be honest I've never had a more rewarding job than working in the care sector!!!

My job doesn't feel like a job and that is down to Home Instead Senior Care as they have been so welcoming and brilliant as they match each CAREGiver to the client, which means no day is ever the same and you can really build a relationship with the clients.

I am currently undertaking my Level 3 in Health and Social Care and hope to continue to better myself for the amazing clients and staff who are a pleasure to work with. 

Cathy - Administrator

Hi I'm Cathy! Prior to joining Home Instead Senior Care in 2016 I served for 30 years as a Police Officer in the West Midlands area, retiring in 2009.

During my retirement I was a full time carer for my mother who had dementia. Eventually she went into a care home and I joined their charity committee, becoming chairperson.

The desire to care for people is strong in our family as we have several nurses, doctors and foster carers.

I find my work extremely rewarding and enjoy working with my colleagues and I genuinely appreciate the help and guidance they offer me.

Mandy - Trainee Senior CAREGiver

Hi I'm Mandy! I have worked within the care sector for the past 30 years, I have also worked within retail, catering and the hospitality industry; but always get drawn back to care. I feel I have found my true vocation. I am currently undertaking a Level 3 qualification in Health and Social Care and strive to be the best I can be.

I originally joined Home Instead Senior Care in 2014. After a break to care for a family member, I returned in January 2017. My role is extremely rewarding, no two days are the same. I am excited to be part of a dedicated caring team here at Home Instead Senior Care and look forward to my opportunities for the future.

Lorraine - CAREGiver

Hi I’m Lorraine! I joined the Home Instead Senior Care team in 2015. I’ve worked in the care sector since 2000. I have experience of working with individuals who have brain damage, learning disabilities and now seniors, which I enjoy.

I have worked in care homes, but prefer working out in the community. My job is very rewarding and I enjoy the friendly relationships with my clients and their families, enabling me to give good person centred care. 

On my days off, I like going for long walks, travelling, eating out and of course looking after my lovely grandchild.

Rob - CAREGiver

Hi I'm Rob! I joined the Home Instead Senior Care team in 2014.

I have worked in the Care sector since 1999 and find this type of work very rewarding. My role is currently centred around Companionship with care for people who have dementia.

I have seen how important regular outdoor exercise can be for the well-being of our clients and also how activities aimed at stimulating thinking and memory are also of benefit.

I always ensure activities are tailored to the needs and wishes of the client, with guidance from their main carer/ family. 

I am currently studying for my level 3 in Health and Social Care.

In my spare time I enjoy reading, and play the classical guitar and double bass in local orchestras.

Laura - Director & Franchise Owner

Hi, I’m Laura, the proud owner of Home Instead Senior Care Kidderminster. I currently live in the West Midlands with my Husband Mark and our two Cocker Spaniels, Samson and Axel.

Previous to Home Instead Senior Care I worked in Construction (quite a jump I know), after 5 years in this industry I knew I wanted something more rewarding.

From the very first moment I walked into the Home Instead Senior Care's National Office I knew it was a family I wanted to be part of.

Over the years I have spent time in all elements of my business and I know the great impact my CAREGivers have on clients. We are able to promote and congratulate clients independence and at the same time, provide a support network for the family and friends involved.


CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady