Suffolk's First Trusted Trader for At-home Care

Chris Lye and a Home Instead client.
Chris Lye and a Home Instead client.

A local care provider, specialising in care of the elderly in their own homes, has become the first care provider in the county to be named a ‘Trusted Trader’ by the County Council’s Trusted Trader scheme.

 Home Instead Senior Care inIpswichhas been operating for over two years and owner of the company, Chris Lye is thrilled to have become a recognised Trusted Trader for his company’s work providing high-quality care to older people.  

 Chris commented: “To be the first at-home care provider in the county to be a recognised Trusted Trader is a real honour for the whole team here at Home Instead. This title is hugely important to us because letting someone into your own home to provide care is an important decision and people want to make sure they are choosing a trustworthy company. It is also extremely rewarding because this title is based upon feedback from our clients and therefore shows that our clients are thrilled with the service we are providing.”

 “We set up this business to allow older people in the community to live independently in their own homes for as long as possible. Whether it is helping a client to get washed and dressed, or cooking them a hearty meal – knowing our work is making a difference to people’s lives is what makes our job so rewarding.”

 The Trusted Trader scheme helps people to identify only the most reputable organisations in Suffolk across a very broad range of services. An independent organisation collates feedback from clients in order to provide an impartial impression of the services on offer. By identifying Trusted Traders, the council is enabling local people to feel confident that they are dealing with a reputable company.

Ipswich Outstanding Team
Family welcoming a Home Instead care manager into their home