“ Both office staff and CAREGivers are always courteous, professional and caring. New CAREGivers are always introduced before a visit and arrive promptly. They are friendly and understanding, supporting both my husband and myself. I am assured that John will be well cared for while I am away. I would recommend Home Instead Senior Care to other people looking for reliable care for their family members. ’’
Client's wife, Hadleigh
I can ring up and speak to anyone, they will sort out my problem or pass me to someone who specialises in what I am asking. All the staff are wonderful and so very caring. I have two different girls who help me to look after my husband, who has dementia and is hardly able to walk, also they really care how I am managing!
Client's daughter, Martlesham, Ipswich
Mum has been having CAREGivers from Home Instead Senior Care coming to help her morning and evening for almost a year. We cannot fault the care and consideration given to mum and she has built up a strong relationship with her main CAREGiver. We have no complaints at all and wouldn't hesitate to recommend the company to anyone else.
Client's wife, Felixstowe
Home Instead Senior Care provide a friendly and reliable service with a regular CAREGiver. In the event of a new CAREGiver coming to be with my husband they are always introduced in advance. Care is regularly reviewed every three months. Both office staff and CAREGivers are always helpful and pleased to be adaptable when necessary.
Client in Kesgrave, Ipswich
I have been completely satisfied with the care I have received over the past year. I feel that the management team take my care seriously and are attentive to my needs. The CAREGiver that work with me are kind and hard working. One in particular has become a friend. I have recommended Home Instead to a friend and he is now happily supported each week. I would not hesitate to recommend Home Instead again.
Client's daughter, Felixstowe
Home Instead have always been extremely supportive and we like the CAREGiver very much. The office staff are also extremely helpful in re-arranging visit times and general information. I like the fact that the same CAREGiver comes out to see my mother in law every time. I would not hesitate to recommend Home Instead to other friends and family.
Client's daughter, Woodbridge
We had a very thorough initial consultation with the Home Instead manager to find out my mother's needs. Then a potential CAREGiver was chosen and introduced, when this first person did not especially suit my mother, a new CAREGiver was brought in. This new person suits my mother very well. We have just had our six month check and we are very pleased at the personal service that Home Instead in Ipswich offer. We also know that, if in the future my mother needs more hours or different care this could easily provided.
Client's daughter, Ipswich
The staff from Home Instead who care for my mother who has Alzheimer's are fantastic care professionals. They work closely with me and mum to ensure her needs are met which enables her to remain healthy and safe in her own home. As well as caring for her and the home physically they go out of their way to ensure she continues to be stimulated mentally, to get exercise and take her on trips out which are lots of fun. When I cannot be there for mum I know she is in the best hands I know who will love and care for her as I do.
Client's husband, Woodbridge
I would not hesitate to recommend Home Instead Senior Care to anyone that's asks about them. I have found them excellent in all respects of the way they carry our all their duties.
Client's Wife - Ipswich
My husband has had CAREGivers since February 2015 for personal care, we find they are very kind, caring, lovely people and nothing is too much for them. They are very good. We would recommend to anyone. Home Instead Senior Care, thank you for an excellent service.