Home care in Ipswich, Felixstowe and Woodbridge

We’re proud to serve the people of Ipswich, Felixstowe and Woodbridge with expert home care.

Home Instead Ipswich, Felixstowe and Woodbridge

Supporting our clients in the local community with Companionship, Home help, Personal care, Dementia care, Live-in, and End of life care. We work with you and your loved ones to provide the support you need to stay in your own home.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Our Care Professionals and Live-In Care Professionals are employed by us and are positioned right at the heart of our service. They are an incredibly compassionate, dependable and caring group of individuals, who come from all walks of life.

    Our Care Professionals

  • Chris founded the Ipswich office of Home Instead with his wife Susanna in 2009 and is responsible for the overall leadership and direction of the company. He is passionate about empowering people to fulfil their potential and committed to changing the face of ageing.

    Chris and Susanna Lye

    Franchise Owners

  • Joanna joined Home Instead in November 2012. She is responsible for the overall management of our growing company, ensuring compliance with the Care Quality Commission's (CQC) regulations and Home Instead’s standards in all aspects of care.

    Joanna McCall

    General Manager

  • Anne joined Home Instead as a Care Professional in 2015, and in 2017 joined the office team. Anne now holds the position of Head of Care and shares the CQC Registered Manager responsibility for our service with our General Manager and Head of People.

    Anne Belton

    Head of Care

  • Mukti was appointed the role of HR Officer in September 2016 and was further promoted to 'Head of People' in 2018. Mukti shares the CQC Registered Manager's responsibility for our service with our General Manager and Head of Care.

    Mukti Patel

    Head of People

  • Naomi is our Senior Client Services Representative for Woodbridge, Felixstowe, and the surrounding rural areas. Naomi conducts care consultations with prospective clients and liaises with our clients and their families to ensure they receive the highest quality of service.

    Naomi Seston

    Senior Client Services Representative (Coastal)

  • Louise joined us in 2018 as a Care Professional and Weekend Service Supervisor. In 2019 Louise progressed to the office team, where she holds the position of Senior Care Team Leader, responsible for the training, retention and supervision of our coastal caregiving team.

    Louise Snell

    Senior Care Professional Team Leader

  • Dayrell joined Home Instead in late 2023 as our Care Team Leader for the Ipswich Area. Dayrell is responsible for the training, retention, and supervision of our growing caregiving team in the Ipswich area.

    Dayrell Leeks

    Ipswich Care Professional Team Leader

  • Wendy joined us in 2013, holding the position of Client Services Manager for seven years. In 2020 Wendy started a new role for the company as Head of Community Engagement, in which she reaches out to our local communities to create awareness of our services.

    Wendy Chard

    Head of Community Engagement

  • Nikkii is responsible for recruiting outstanding individuals to join our growing team of Care Professionals, as well as running monthly recruitment events and networking in the local community.

    Nikkii Seston

    Recruiter

  • Latitia holds the position of Client Services Representative. She conducts care consultations with prospective clients, liaises with our clients and their families to ensure they receive the highest quality of service.

    Latitia Fadeyi

    Client Services Representative (Ipswich)

  • Dawn joined Home Instead as a Care Professional in 2018 and in 2020 progressed to the office team, where she holds the position of Care Coordinator, ensuring the smooth running of our service in Woodbridge, Felixstowe, Wickham Market and the surrounding rural areas.

    Dawn Harris

    Care Coordinator (Coastal)

  • Rilwan joined Home Instead in 2022 as a Care Professional and in 2023 progressed to the office team, where he holds the position of Care Coordinator, ensuring the smooth running of our service in Ipswich and the surrounding villages.

    Rilwan Tinubu

    Care Coordinator (Ipswich)

  • Claire joined Home Instead in 2017 as a Care Professional & in 2023, progressed to the office team where she holds the position of Quality Specialist and is responsible for ensuring our clients and Care Professionals receive quality care and support.

    Claire Boakes

    Quality Specialist

  • Jess joined Home Instead in early 2017 as a Care Professional, progressing to the office two years later. She holds the position of Business Administrator, responsible for providing support to our Head of People in the recruitment, retention & engagement of our growing team.

    Jess Eaton

    Business Administrator

  • Claire rejoined the Home Instead team in 2016, having worked with us prior in 2011 as a Care Coordinator. Claire is responsible for the financial administration of the company, including client invoicing, payroll and accounting, and providing PA support to Chris Lye.

    Claire Martin

    Financial Administrator and PA to Chris Lye

  • Sophie joined Home Instead in early 2018 as a Care Professional and in mid-2021 progressed to the office team to take the position of Marketing Coordinator. She is responsible for the company’s digital marketing communications and public relations activities.

    Sophie Martin

    Marketing Coordinator

  • Penny joined Home Instead in 2020 as a Care Professional & in 2022, progressed to the position of Office Auditor. Penny is responsible for auditing our care notes and ensuring that we are as responsive as possible to our client's needs and supporting our Care Professionals.

    Penny Allan

    Auditor

  • Ellie joined Home Instead in 2022 as a Care Professional and in 2023, took on the position of Office Auditor alongside Penny. Ellie is responsible for auditing our daily care notes and ensuring that we are as responsive as possible to our client's needs.

    Ellie Hale

    Office Care Auditor

Ipswich, Felixstowe and Woodbridge
2 Gamma Terrace,
West Road,
Ipswich,
IP3 9FF
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