Home Instead is most recommended home care company

Our clients and their families regularly give positive feedback, and it’s an honour when we see this reflected in industry awards. We are delighted to once again be named as the most recommended home care company in the UK by homecare.co.uk, the UK’s top reviews website for the sector.

The awards are based on reviews that home care companies receive from clients and their loved ones. Often called ‘the TripAdvisor for care’, homecare.co.uk is the go-to place for people who want help finding a local company that provides care in people’s homes. Every year, they list the top 20 companies in each region, recognising those that have the highest review scores.

We have 50 franchise offices recognised across the regional lists, more than any other home care company. Our franchise offices all over the country continue to play a big part in their communities, making a difference to the lives of those in need of care.

As well as being the most recommended home care company for the third year in a row, we have been listed in the top 20 home care groups, recognising the work and dedication across the Home Instead family.

Amanda Hopkins, reviews manager of homecare.co.uk, says: “As people live longer with multiple health conditions, home care providers, which offer tailored care to people living in their own homes are becoming increasingly important in today’s society.

“During the pandemic, home care providers have played a key role in caring for elderly and disabled people, with many self-isolating at home, and their friends and family unable to visit due to Covid restrictions.

“Our reviews provide a valuable insight into the quality and kind of care given by providers and can be a vital source of information for those looking for care at home.

“Home Instead has proved that it provides a high standard of care and we’d like to congratulate it on being a top home care group! It is a huge achievement to be named as one of the Top 20 home care groups in the UK.”

Martin Jones, CEO, says: “Our office teams encourage clients and their families to give open and honest feedback. To receive so many positive reviews and achieve this recognition is an absolute honour.

“Our fantastic CAREGivers have certainly been put through their paces over the past 15 months. For them to continue delivering quality care and go to great lengths to keep our elderly population safe at such a challenging time makes me incredibly proud. The fact that this has been reflected in this prestigious award is an incredible acknowledgement of their constant dedication.”