“ It is almost impossible to express how grateful we are to you all for showing mum such kindness and compassion, but also supporting us so well. The last year has been immensely challenging, but we were stronger in the knowledge that we could drive away from mums home knowing that mum was in the hands of exemplary caregivers who thought the world of her. She lived so much longer than the doctors predicted, partly because she was sustained by such kindness and affection. ’’
John B (Son)
At around ninety we realised mum was starting to need some help, she was still though, fiercely independent and expressed the wish that when the time came she wanted to leave her home feet first. My wife knew about Home Instead so we contacted them and put on a couple of visits a day, which over the years increased. My Mother really liked her visits, she was well cared for, she was a great story teller and loved playing to the back gallery audience that the carers provided. When we used to ask her how life was going on with her carers I seem to remember her say that "she could not have been more happier". I believe that Home Instead extended Mum's final years significantly and were stimulating for her. It is a pity though, that we didn't get her to write this review before she passed away as she would most certainly have had a very positive opinion on her care and certainly an anecdote or two. My Mother had a good "innings" and was happy to the end and I cannot recommend Home Instead too much.
Carrie W (Daughter)
Thanks for all the excellent care you've arranged for mum - her routine shopping service, sitting with her or accompanying her or my dad to hospital, and helping us out in emergency situations. With no family members living near, it's been a great relief to know we can call on your many services to help. Thank you.
Very professional organisation with good quality staff and follow up services. Comes highly recommended.
My carers are very much like friends to me and respect the fact that I am under 60 and don't treat me like an old lady. I really appreciate being able to maintain contact with my church friends.
Mr KC (son of client)
I would recommend Home Instead High Peak highly and without hesitation. Office communication is excellent, all the carers provide are of the highest quality and work to the highest standard, and not only do they do that, they are also very polite and sociable giving their clients confidence and security.
Lesley C. (Daughter of Client)
Everyone concerned with Home Instead, High Lane, has given excellent service. The carers always go the extra mile - always pleasant, cheerful, efficient and very caring. I would recommend them without hesitation!
Thank you for the speedy way Christine set up the care for mum last week. We had looked to move her to a local care home but she wanted to stay at home, so far it’s its working really well done! Thank you!