Dementia Care in Ross-on-Wye

Relationship-led and supportive Dementia Care in Ross-on-Wye from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the Ross-on-Wye community

At Home Instead, we understand that dementia care in Ross-on-Wye must be personalised, compassionate, and built on trust. Our approach to dementia care in Ross-on-Wye focuses on maintaining independence while providing the right level of support for each individual’s unique journey. As a Top 20 Home Care Provider across the West Midlands for four consecutive years, we’re proud to bring our high-quality care to the beautiful market town of Ross and surrounding Herefordshire villages. Our Care Professionals receive City & Guilds Assured Dementia Training – the only UK home care company to offer this level of expertise, ensuring your loved one receives care that respects their dignity, preferences, and life story.

The Home Instead Dementia Care home care team, here to help the Ross-on-Wye community

Award-winning service you can rely on

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Why Home Instead Dementia Care may be right for you

Living with dementia presents unique challenges, but staying in the comfort and familiarity of home can significantly improve wellbeing and reduce anxiety. Our Care Plan adapt as needs change, whether that’s supporting someone in early stages who needs companionship and gentle reminders, or providing more comprehensive support for those with advancing symptoms. We understand how important routine and familiar surroundings are for someone living with dementia, which is why our approach emphasises consistency, patience, and creating a calm environment tailored to your loved one’s specific preferences and needs.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Client Birthday Home Instead Hereford

My heartfelt thanks to all at Hereford Home Instead. They have assisted my father, who has dementia, for the last 19 months. The support they have given to him and myself, living so far away, is impeccable. They have become very much part of our family. Highly recommended as a home care service.

Tara, daughter of JP

An elderly woman enjoys a scone and coffee at a cafe inside a store, with a shopping cart parked beside her. - Home Instead

I recommend Home Instead, Hereford and the excellent work they and their carers do every day. My mother would not be able to continue living in her home if it was not for the caregiver’s companionship and support with daily errands and appointments as well as trips out to have lunch or the garden centre.

Donna's review, as a daughter

Elderly woman in a brown sweater pouring batter into a cake pan in a kitchen. - Home Instead

After my grandmother (she’s 95) had a fall at home, a call to Home Instead & a discussion about her needs gave me assurance. Since Home Instead have been involved with her care, my grandmother has been able to remain at home safely, also improved her nutritional intake & care of her personal, psychological and emotional needs.

Deb (grand-daughter of Client)

Elderly woman with a surprised expression, using crutches, standing near a decorated display for "Beauty and the Beast". - Home Instead

Excellent standards of care and respect for those being cared for – I can honestly say that Home Instead tick these boxes for Mum but they also provide me with the comfort that we’re doing everything we can for her to enjoy her sunset years.

Stewart (son of Client)

An elderly man wearing glasses smiles, sitting at a table with a cup of tea in a cozy café. - Home Instead

It was clear to us that the only team that was likely to be able to provide the required standards of personalised, sensitive and appropriate care and companionship for Dad was Home Instead. As it turned out, the team has exceeded our expectations. I have no hesitation in recommending Home Instead. If only all agencies could be like this.

Nick (remote son of father, during Covid)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

The ladies looking after my parents are all wonderful, and are much loved by mum and dad! The team at the office are equally wonderful, and are easy to talk to, and welcoming! There is always someone with a friendly voice at the end of the phone in case we need them. Thank you, Home Instead

S C (Daughter of Client)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

The carers and all the staff were very kind, caring, and thoughtful and went above and beyond, which made a big difference in his end-of-life care! My opinion is that you could not have done any better; you service was just excellent and a big heartfelt thank you to everybody involved!

Carl D (Son of Client)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

I contacted Home Instead after my dad fell, he is the primary carer for my mum who has Dementia and was struggling. They called back the same day and had carers within days. They assist Dad in the house with chores and chat to him. They have also helped us access resources to assist Mum’s comfort.

Sally B (Daughter of Client)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

As a retired hospital physician, I knew that my wife presented complex care requirements in what proved to be her final illness. The Care Quality Commission rated Home Instead Hereford as ‘Good’ in every category. As an experienced clinician who observed them at first hand over several months, I considered them ‘Outstanding’ in all categories.

Henry C (Husband of Client)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

Home Instead (Hereford) were so supportive. They have been supporting my mother for the last 3 years and we could not have got through it all without them. If anyone is looking for this care at whatever stage your loved one is, I would thoroughly recommend Home Instead (Hereford).

Lynne M (Daughter of Client)

A woman with a dog sits and smiles at an elderly man in a cozy living room. - Home Instead

When I had to find a care agency it was a daunting task but I am so glad I found Home Instead. The carers were outstanding… I particularly liked the fact that I had an app on my phone and they recorded every little detail so I was able to see how my mother was doing at any time.

Beryl W (Daughter of Client)

Tailored Dementia Care in Ross-on-Wye

Our Ross-on-Wye clients enjoy meaningful connections to their local community through thoughtfully planned outings and activities. We often accompany clients on gentle walks along the River Wye or to visit the beautiful market square on Thursday mornings when the town comes alive with local vendors. Our Care Professionals support visits to community centres and social events, where clients can enjoy friendly conversation, creative activities, and that perfect cup of tea in a supportive environment. For those who prefer quieter days, we might help tend to garden spaces or simply sit in the sunshine at Wye Street Gardens, keeping important local connections alive.

Tailored Dementia Care in Ross-on-Wye

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Trusted Dementia Care support from experienced home care professionals in Ross-on-Wye

We are led by a team that understand the challenges families face when supporting loved ones with dementia. Natalie Cooke, our co-owner and CQC Registered Manager, brings over 25 years of experience in adult social care and personally supports her own parents at home. Andrew Wood, with 14 years in healthcare and experience supporting his 96-year-old father and 88-year-old mother, who lives with dementia, understands firsthand the importance of quality home care. Every Care Professional receives comprehensive dementia training, learning not just about clinical aspects but how to connect with and bring joy to each client’s day.

Trusted Dementia Care support from experienced home care professionals in Ross-on-Wye

Additional Dementia Care support and activities in Ross-on-Wye

Our dedication to dementia support extends beyond individual care into community partnerships that strengthen Ross-on-Wye’s support network. Both our owners serve as trustees of Dementia Matters Here charity, actively raising awareness and supporting local community events tailored for people living with dementia. We regularly collaborate with Ross Community Hospital and local GP practices to ensure seamless support for clients transitioning between services. Our team helps local businesses understand how to better serve customers living with dementia. Through these connections, we’re not just care providers but active community members working to make Ross-on-Wye a place where people with dementia can live well with dignity and respect.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. - Home Instead Dementia Care in Ross-on-Wye

FAQs

Reach out and talk to the Hereford team today

Enable your loved ones to continue to live their life with the support of the Hereford team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01432 804000, or fill out the form below.

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