Home Instead Hereford Domiciliary Care

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Home Instead Hereford provides a wide range of high-quality Domiciliary Care Service throughout Hereford, Ledbury, Leominster, Ross-in-Wye and all rural areas. Domiciliary care is where individuals and families are supported with assisted living help that is tailored to their specific requirements and habits. 

A Care Pfressional is carefully matched to the needs and preferences of the client to ensure we continue to provide the best home care possible. After all, to us, it’s personal. 

This very approach has been helping families across Hereford, Ledbury, Leominster, Ross-in-Wye and all rural areas live a happy and fulfilling life at home and is one of the many reasons we’re one of the nation’s top, award-winning home care service providers in the UK.

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An Introduction to Domiciliary Care

Our Care Professionals can provide companionship and emotional support as well as physical assistance with everyday tasks such as bathing, dressing, cooking and cleaning. They can also assist with medication management and monitoring of health conditions like diabetes or high blood pressure. With care at home, we make it easy to stay in your own home while receiving the level of support you need from someone who is kind and compassionate and will provide you with the dignity and respect you deserve.

Home Instead Domiciliary Care can help you with a range of daily living tasks, including:

  • Household tasks
  • Cooking
  • Medication Management
  • Cleaning and laundry
  • Bathing and personal care
  • Dressing
  • Helping with medication
  • Pet care
  • Companionship
  • Specialist care such as dementia care, live-in care, etc.
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What is domiciliary care?

Domiciliary care, also known as home care, is quickly gaining popularity as a viable option to a residential care facility and nursing home care. Domiciliary care allows individuals who require varying levels of care (due to illness, long-term medical concerns, or age) to live in their own homes independently or for longer than previously possible without support or assistance.

Domiciliary care (dom care) can range from a one-hour visit to a Care Pfressional living with you 24 hours a day.

What are the benefits of Domiciliary Care? 

The fundamental benefit of domiciliary homecare is that it is provided in a person’s own home, avoiding the need for them to spend time in a care home, residential senior living facility or hospital and allowing them to remain in the comfort of their own house. 

Other advantages include the fact that domiciliary care services are usually less expensive than residential care, and you are receiving one-to-one personalised support, because you pay by the hour for visiting care and don’t have the expense of paying for the facility you are cared for in. 

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Who is domiciliary care for?

Domiciliary care is a service that can be provided to adults who have temporary or long-term care requirements that need assistance with activities, mental health and medical conditions. It is not just for the elderly needing health maintenance by a qualified home care worker.

Is it the right option for me?

There are several factors to consider when considering whether or not domiciliary care is right for you.

To begin, you’ll need to assess your care needs, with help. To do so, call your GP or us here at Home Instead Hereford. We will provide you with a care consultation where we will assess your needs and requirements to see what is best suited to your situation. 

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How domiciliary care works with Home Instead

Many families are choosing domiciliary care, also known as in-home care since it allows them to regain control over the assistance they get.

Our care plans are entirely tailored to you, with one-on-one personal attention ranging from 3 hours per week to numerous visits per day or overnight care and support. There are also options for a live-in Care Pfressional to reside with you at home and provide round-the-clock care.

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How do I know my care provider is safe and professional?

Our Care Professionals are background-checked, undergo industry-leading training, and adhere to strict domiciliary care and infection control standards.


CQC (Care Quality Commission) vets each organisation individually, it’s recommended examining independent evaluations.

By looking at their website or calling them to confirm, you may find out if your domiciliary care provider is reputable and registered with your local authority and the CQC. If at all feasible, go with a registered company that is routinely checked by the CQC.

Our Care Professionals

The finest Care Professionals are not just compassionate and loving, but also professionals with substantial training and experience.

For security and the safety of our patients care workers are subject to enhanced DBS (Disclosure and Barring Service) security checks.

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Types of domiciliary care services

Companionship care:

There is no such thing as a minor task when it comes to providing care. It can begin as simply as someone dropping in for a cup of tea and a talk. This is known as companionship care, and it often entails a social visit, shopping assistance, and occasionally cooking and light cleaning.

Home help & support:

A carer will come to your home a few times a week to assist you with opening mail, paying bills, and other tasks that help you maintain your home. This is a particularly beneficial care choice for persons who suffer from learning difficulties or other challenges.

Domiciliary care with two Care Professionals:

We can provide domiciliary care with two Care Professionals if you require assistance getting in and out of bed or walking. This is also an ideal solution for those who need around the clock care.

Multiple care visits per day:

Many of our clients introduce the idea of care to their loved one and enjoy multiple visits per day from their Care Pfressional. You can select the times you feel would be most beneficial. For example, meal times, bathing times, bedtimes, etc. 

Live-in Carer:

Live-in care is where a trained Care Pfressional moves into your home to provide care when it is needed. Live-in care is a great option for those who want to provide their loved ones with the best possible care. It’s also perfect for people who are unable to leave their homes or have difficulty getting around. We offer live-in care at home, which means that our Care Professionals will be there when your loved one needs them most.

24-hour care:

24-hour care at home is a good alternative to live-in care because it generally costs less and the care is specialised to your loved one’s individual needs. However, before you, many any decisions, be sure you discuss your specific needs with us here at Home Instead.

One Care Pfressional can work a full day, with breaks (up to 2 hours), followed by 8 hours rest.

Two Care Professionals work 12-hour shifts. The evening Care Pfressional stays awake through the night whereas the day shift Care Pfressional will provide support throughout the day. This allows for 24-hour care.

Overnight Care

Our overnight carers are trained and experienced in providing quality, compassionate and professional care for those who need it most. They will ensure that your routine is maintained throughout the night so you can sleep soundly knowing they’re there for you.

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Why choose domiciliary care over a care home?

What is the difference between domiciliary care services and residential care?

Simply put, domiciliary care is delivered in a person’s own home, whereas residential care entails a person remaining continuously in a specialised facility designed to provide care, often being required to sell their previous home, if owned.

Is home care better than residential care?

Those who require nursing care may have care demands that are too severe to be met in a domestic environment, so residential care is usually a better alternative than domiciliary care.

Many people do not require residential care but have previously lived in a residential home or sheltered housing due to a lack of knowledge around the options for care at home. Domiciliary care provides comfort and allows individuals to stay in their home surrounded by memories and familiar items collected throughout the years/

This type of care is better as it allows you to continue independent living. 

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What does a domiciliary Care Pfressional do?

Is it possible to have specialised care?

Domiciliary care is perfect for those who require less intensive care, such as those with a chronic disability, physical disability or palliative care needs.

Your first step should be to contact your GP, consultant, or us here at Home Instead Hereford if you believe you have special care needs. We will all be able to do a care assessment to decide if Domiciliary Care is exactly the kind of care help (and any equipment) you’ll require to live safely, comfortably, and independently in your own home.

Who typically works as a domiciliary care worker?

Your unique situation and care requirements will determine the level of qualification possessed by the person providing your domiciliary care. For example, you may just require low-level care from your domiciliary care worker, in which case you will be looked after by a home care worker.

Whilst a domiciliary Care Pfressional does not need any specific qualifications, they must have some experience, and we look first for their personal caring values, giving everyone peace of mind that they are receiving exceptional care. We talk about the ‘Mum’ test – would we be happy this Care Pfressional looking after our own mother. Here at Home Instead, we have an industry-leading care program where all of our Care Professionals are trained for a number of weeks before completing their care certification. 

When necessary, we also collaborate with district nurses and occupational therapists to ensure that we can provide care that matches your individual needs, whether it’s disability care, dementia care, nursing care, or companionship care.

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How can I work out what my care costs will be?

You can pay for your care in a variety of ways. The manner in which you pay and the amount you pay will be determined by a variety of criteria, including the location in which you live, the amount of money you have in savings and assets, and the care company you select.

Pay for your care yourself

Even if you think you have enough money to pay for your care yourself right now, it’s crucial to claim all of the benefits you’re eligible to, like attendance allowance, because your contribution to care will be calculated as if you’ve already received all you’re entitled to.

You’ll need to think about future costs as well as how long you’ll require the care. The intensity and type of care you receive may also change over time – for example, your condition may deteriorate over time, necessitating more frequent visits.

Pay for your domiciliary care with equity release

Equity release is one of the most popular ways to pay for home care, if income or savings do not allow this. It means you can get a tax-free lump payment right away and continue to live at home while receiving care.

Speaking to your bank or mortgage provider will help put you in the right direction and if this is an option for you.

Use benefits to subsidise your domiciliary care costs

As a result of your ailment, you may be eligible for benefits that you can use to pay for your domiciliary care.

Attendance Allowance and Disability Living Allowance is now called Personal Independence Payment. Personal Independence Payment is for people aged 16 to 64, while Attendance Allowance is for people aged 65 and over.

You can find information on the gov.uk website or at your local Citizens Advice Bureau if you need help determining which benefits you are eligible for. Certain organisations and social key workers can also assist with benefit applications.

Use your benefits to pay for your care

This option is for those who do not have the financial means to pay for their medical care.

Although paying for home care exclusively with benefits is possible, it may limit your choice of care companies, and you may not be able to choose your perfect care provider. To supplement your paid care, you may need to use government and charity programmes.

The Benefits of having Family and friends to help offer care may also help offset the cost of domiciliary care.

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What happens after I've chosen Home Instead?

The Plan

Contact us to discuss your needs and requirements so we can inform you of all of our plans.

Each plan is flexible and unique, and all existing habits are considered – whether you have a specific nightly overnight care regimen, a prescription schedule, or a pastime that is significant to you.

Home Visit:

We’ll come to your house to examine your care needs. The goal of the care assessment, sometimes known as a “risk assessment” by some agencies, is to ensure that they can safely give the care you require. The following items will be included in a typical care assessment:

Visit and priorities:

A care manager will come to your home and ask you questions about your expectations for your care and any objectives you may have. They will then create your own personalised care plan based on your needs and requirements. 

For example, you could want to be able to go for longer walks, heal from an injury, and so on. Your objective may be as simple as staying at home as long as possible.

Evaluation of the environment:

Your home will be subjected to an “environmental assessment” by the care manager. This is a quick check to discover whether any changes to your home are required to deliver your care. This could, for example, entail rearranging furniture.


The care manager will confirm the ways in which the Care Pfressional will access your home, the times of the visit(s), and the manner in which the Care Pfressional will record their visits.

Emergency contacts:

In the event of an emergency, the care manager will check that they have the correct contact information for you and any family members or friends.

Terms and payment:

The care manager will go over their terms of service, how payments will be made, how to file a complaint, and other terms.

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Domiciliary Care FAQs

How to choose a paid carer?

If you’re arranging your own homecare, there are 2 main ways to do this:

  • use a homecare agency like Home Instead
  • Employ your own carer – Be sure to check if they are regulated and security-checked.

What is a Home Care Agency?

Homecare agencies hire Care Professionals and schedule visits to your house.

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