Our local clients often find us through word-of-mouth recommendations – a testament to the trust and confidence families, district nurses, and others place in our services. We understand that every individual’s needs are unique, especially when it comes to re-enablement care.
A common issue we’ve observed in our area is the superficial nature of some services, particularly for those with dementia. It’s not uncommon for these services to offer a quick check-in, asking if the person is okay, and then leaving without providing substantial care. This approach fails to recognise the complexity and nuances of each individual’s situation.
Take, for instance, a recent scenario where a daughter reached out to us, concerned about her mother’s well-being. The reablement team was not adequately addressing her mother’s needs, leaving her unattended and unwashed. She was under immense pressure, regularly commuting to London for work, and was desperate to find a solution that would allow her mother to stay at home comfortably and safely. This is where Home Instead stepped in. We provided the personalised, thorough care her mother needed, enabling her to remain in her own home, which was her wish.
Feedback from the NHS Dementia Wellbeing Team has highlighted our consistency and exceptional service quality. We’ve been told that our level of care is unmatched in the area, something we take great pride in.
But our care extends beyond the home. We actively engage our clients in community activities. For instance, we run ‘Love to Move’ events in two locations, helping clients stay active and connected. Our clients enjoy outings to quaint locations like the coffee shops in Emsworth or exploring museums in Portsmouth. These activities are not just about physical well-being; they’re about enriching lives and fostering a sense of belonging and joy.
Our approach is holistic – we don’t just ‘do the job.’ We strive to enhance the lives of those we care for, offering them dignity, companionship, and a sense of community. This philosophy underpins everything we do at Home Instead, making us more than just a care provider; we’re a lifeline for families and a pillar of support for our clients.
Choosing the right care for your loved one is a significant decision, and at Home Instead Havant, we understand the weight of this responsibility. Our commitment is to provide care that not only meets but exceeds expectations, ensuring peace of mind for families and a quality of life for our clients that they truly deserve