A local company specialising in care of older people enjoyed a momentous day on Friday 20 January when its brand became the first ever national home care provider to be presented with a Queen’s Award for Enterprise: Innovation.
In an official ceremony, the prestigious award was presented to Home Instead by Her Majesty’s representative for Cheshire, the Lord Lieutenant David Briggs, MBE, K.St.J. The Queen’s Awards have been running for over 50 years and are the highest accolades available to UK businesses.
Home Instead is the first provider of its kind to receive this award due to the very different model of companionship-based high quality care that they brought to the UK care sector in 2005.
The company has an office based in Ripley which provides care for over 100 clients across Harrogate, Ripon and Thirsk and employs more than 60 CAREGivers who deliver approximately 42,000 hours of care and companionship per annum to people in their own homes.
Recognising the contribution Home Instead has made, the Lord Lieutenant of Cheshire David Briggs, said: “The Queen has been so impressed with your single-minded determination to give the elderly what they want - to cherish or dare I say to love and to truly care for them - and for that you are today presented with the Queen’s Award for Enterprise.
“You have also understood that one of the biggest killers is loneliness and so you are not just there to clean or to cook or to change the person being cared for - but they are there as a friend and they spend time talking to and getting to know the client - they develop a relationship and become a friend. And it is for that that you have an award for innovation – relationship care – matching the carer to the client and of course making sure that the same carer sees the same client over a long period.”
Clients and CAREGivers joined representatives from the company’s 180-office strong network and the National Office support team, to mark the memorable occasion. Home Instead’s UK Managing Director Martin Jones received the royal recognition on the brand’s behalf with an historic scroll and commemorative crystal bowl.
On receiving the award, Martin Jones said: “We are the first and only home care brand ever to have received a Queen’s Award for Enterprise. To receive the award for innovation is, I think, a real reflection of the truly pioneering approach we have taken to providing care for older people in North Yorkshire and across the UK.
“Receiving this award has been a wonderful way for us to celebrate the start of 2017 and we’re looking forward to another fantastic year ahead of us. This recognition for Home Instead’s work is another step forward in our mission to change the face of ageing in this country.”
The royal achievement has also been recognised by Andrea Sutcliffe, the Care Quality Commission’s Chief Inspector of Adult Social Care, who said: “I am delighted for Home Instead on achieving this royal recognition. This is an organisation that is truly leading the way in providing outstanding care for the people they support. To receive such a prestigious award is a credit to the tremendous amount of hard work and commitment and my congratulations go to everyone involved.”
For more information about your local Home Instead please call 01423 774490 or visit https://www.homeinstead.co.uk/harrogate