Dementia Care in West Horsley

Relationship-led and supportive Dementia Care in West Horsley from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the West Horsley community

Dementia care in West Horsley requires a compassionate approach that recognises each person’s unique journey. At Home Instead Guildford and Woking, we provide personalised dementia support that adapts to changing needs, whether you’re looking for daily visits or more comprehensive care. Our CQC Outstanding rating reflects our commitment to excellence, while our City & Guilds Assured Dementia Training ensures our Care Professionals fully understand how to support someone living with memory challenges. We believe that staying in familiar surroundings can significantly benefit those experiencing cognitive changes, which is why our care is designed to help your loved one remain comfortably at home in West Horsley. 

 

The Home Instead Dementia Care home care team, here to help the West Horsley community

Award-winning service you can rely on

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Why Home Instead Dementia Care may be right for you

Living with dementia brings challenges, but remaining in the comfort of home can provide valuable stability. Our Care Professionals understand that small things, like knowing how their client likes their tea, can make an enormous difference to someone’s sense of security and wellbeing. Our no-uniform policy helps create relaxed, natural interactions that feel more like visits from a friend than formal care appointments. We take time to learn about your loved one’s life history, preferences and daily routines, creating care plans that maintain important connections to their identity and past. This person-centred approach means we can spot subtle changes, adapt our support accordingly, and help maintain independence for as long as possible.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
A man lies in a field of grass and yellow flowers, smiling with a happy dog by his side. - Home Instead

My 92-year-old godfather had a couple of falls, was hospitalised, and then discharged to a care home. Wanting to return home, I contacted Home Instead. Their managing director and deputy stepped in, and he came home under their care last October. They liaised with the GP and pharmacy, relieving the pressure on me as I lived far away. When he needed night care, they arranged it promptly. The deputy manager was always reachable, keeping me informed, and their carers were kind and compassionate. My godfather achieved his wish of spending his final days at home. Reliable and responsible, unlike a previous agency.

Sarah B

An elderly man and woman smiling together, standing in a living room with a window in the background. - Home Instead

I would like to commend one particular member of staff for her outstanding attention to detail tonight regarding my misunderstanding of my mother’s morning medication. I was wrong. The carer was absolutely right. She is a superlative carer and my mother is extremely fond of her. A credit to Home Instead.

Jane R

Elderly man smiling and holding a carved pumpkin with geometric eyes and a jagged mouth, seated in a chair. - Home Instead

I have been a client of Home Instead for eight years now. The service I receive is above excellent. My carers always go the extra mile. I get up and go to bed smiling! I like the fact my carers dont wear uniforms and don’t treat me like just a client.

P A

Person using a lat pulldown machine in a gym, assisted by another individual standing behind them. - Home Instead

For a few years now we have used Home Instead (Guildford and Woking) for companion visits to my son. They have always acted with utmost professionalism and compassion and have ensured that there’s continuity of care. This is so important to build a rapport between the client and carer and my son considers his carer as a friend. I know that they always have my son’s best interest at heart and this is so reassuring. I would recommend them without any hesitation.

Christina W

Elderly woman with gray hair and sunglasses sitting on a plush armchair, smiling warmly and wearing a patterned top. - Home Instead

I cannot recommend Home Instead highly enough. They came to look after my mother aged 96. She is now 101 and built up a great relationship with staff so she thinks of the carers as her friends whilst still dealing with the most personal care. The team are charming fun efficient and helpful. They are such a fabulous team and they have adjusted their care as my mother’s needs have changed,
They got her the equipment she needed the next day. They are lovely to have around and trustworthy. They know their tasks and keep calm in any situation.
They are simply life changing for both me and my mum.

Joanna D

Tailored Dementia Care in West Horsley

Our local knowledge of West Horsley and the surrounding villages helps us keep clients connected to the community they love. We can accompany clients to the beautiful West Horsley Place for their memory-friendly garden sessions, where the historic surroundings and sensory experiences provide gentle stimulation. Our Care Professionals can provide outings to local shops and cafes, offering continuity of support between home and social activities. Some of our clients enjoy trips to RHS Wisley with their Care Professionals, where accessible paths and seasonal displays provide enjoyable outings regardless of mobility challenges.

Tailored Dementia Care in West Horsley

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
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Trusted Dementia Care support from experienced home care professionals in West Horsley

We are led by Sarah and Chris Daly, who have owned our family-run business for 13 years and bring genuine passion to supporting people living with dementia in West Horsley and beyond. Our local Knaphill office is easy to visit, with our team always ready to offer guidance and support to families navigating dementia care decisions. Vicki, our Group Operations Manager, began her journey with us as a Care Professional and brings both academic knowledge and hands-on experience to her role, understanding the realities of dementia care from multiple perspectives. All our Care Professionals receive extensive dementia training in our dedicated training suite, learning practical techniques for communication, managing changing behaviours, and creating meaningful moments of connection.

Trusted Dementia Care support from experienced home care professionals in West Horsley

Additional Dementia Care support and activities in West Horsley

Our commitment to supporting those living with dementia extends beyond individual care to building a more dementia-friendly West Horsley community. We regularly collaborate with local GP practices to ensure seamless support for clients and to share our expertise in recognising early signs of changing needs. Our Dementia Champions, Sarah and Hamish, actively participate in local initiatives, offering free dementia awareness sessions to community groups and local businesses. Working closely with Surrey County Council’s dementia support networks allows us to connect families with additional resources while contributing our practical knowledge of day-to-day care.

A woman in a green top smiles at an elderly woman in a purple sweater during a conversation at a table. - Home Instead Dementia Care in West Horsley

FAQs

Reach out and talk to the Guildford & Woking team today

Enable your loved ones to continue to live their life with the support of the Guildford & Woking team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01483 488222, or fill out the form below.

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