Dementia Care in Merrow
Relationship-led and supportive Dementia Care in Merrow from compassionate and experienced home care professionals.
Enquire about careThe Home Instead Dementia Care home care team, here to help the Merrow community
Dementia care in Merrow is deeply personal because every journey with memory loss is unique. At Home Instead Guildford and Woking, we tailor our approach to each client’s specific stage and symptoms, recognising that what works for one client may not suit another. Our Care Professionals receive City & Guilds Assured Dementia Training, setting us apart from other care providers and ensuring your loved one receives knowledgeable, compassionate support. We’re proud to be CQC Outstanding-rated with one-hour minimum visits that allow genuine connections to form, never rushing the essential care your family member deserves. Our team provides flexible support designed around maintaining independence and dignity at home.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Home Instead Dementia Care may be right for you
Living with dementia in familiar surroundings can significantly reduce anxiety and confusion that often accompany memory challenges. Your loved one’s home contains a lifetime of memories – the garden they’ve tended for decades, the kitchen where family recipes were perfected, the comfortable chair positioned just right by the window. Our specially trained Care Professionals understand how to use these familiar environments as anchors, supporting daily routines that provide security while gently adapting care as needs evolve. Rather than facing the upheaval of moving to a care facility, we bring exceptional dementia support directly to your family member, maintaining their connection to the spaces and possessions that help define who they are.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

My 92-year-old godfather had a couple of falls, was hospitalised, and then discharged to a care home. Wanting to return home, I contacted Home Instead. Their managing director and deputy stepped in, and he came home under their care last October. They liaised with the GP and pharmacy, relieving the pressure on me as I lived far away. When he needed night care, they arranged it promptly. The deputy manager was always reachable, keeping me informed, and their carers were kind and compassionate. My godfather achieved his wish of spending his final days at home. Reliable and responsible, unlike a previous agency.
Sarah B

I would like to commend one particular member of staff for her outstanding attention to detail tonight regarding my misunderstanding of my mother’s morning medication. I was wrong. The carer was absolutely right. She is a superlative carer and my mother is extremely fond of her. A credit to Home Instead.
Jane R

I have been a client of Home Instead for eight years now. The service I receive is above excellent. My carers always go the extra mile. I get up and go to bed smiling! I like the fact my carers dont wear uniforms and don’t treat me like just a client.
P A

For a few years now we have used Home Instead (Guildford and Woking) for companion visits to my son. They have always acted with utmost professionalism and compassion and have ensured that there’s continuity of care. This is so important to build a rapport between the client and carer and my son considers his carer as a friend. I know that they always have my son’s best interest at heart and this is so reassuring. I would recommend them without any hesitation.
Christina W

I cannot recommend Home Instead highly enough. They came to look after my mother aged 96. She is now 101 and built up a great relationship with staff so she thinks of the carers as her friends whilst still dealing with the most personal care. The team are charming fun efficient and helpful. They are such a fabulous team and they have adjusted their care as my mother’s needs have changed,
They got her the equipment she needed the next day. They are lovely to have around and trustworthy. They know their tasks and keep calm in any situation.
They are simply life changing for both me and my mum.
Joanna D
Tailored Dementia Care in Merrow
Our Merrow clients regularly enjoy visits to local spots that nurture both wellbeing and community connections. Many of our Care Professionals accompany clients to Merrow Downs for gentle walks where the natural surroundings and open skies provide a calming sensory experience perfect for those living with dementia. We can assist with visits to dementia-friendly social events and venues, where staff understand the importance of patience and accommodation for our clients’ needs. For those who enjoy gardening as therapy, our team often arranges visits to the accessible sensory gardens at Clandon Park, where familiar scents and textures can trigger positive memories and conversations.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care support from experienced home care professionals in Merrow
We are led by Sarah and Chris Daly, who have owned our family-run business for 13 years and bring a genuine passion for dementia care to our service. Our local Guildford office houses our dedicated training suite, where all our Care Professionals complete comprehensive dementia education programs, learning everything from communication techniques to managing sundowning symptoms with compassion. Vicki, our Group Operations Manager, began her journey with us as a Care Professional herself before earning her Health and Social Care degree, giving her an invaluable frontline perspective when supporting our team. We’re not just care providers in Merrow – we’re neighbours who understand the local community, with deep roots in the area.

Additional Dementia Care support and activities in Merrow
We regularly collaborate with the memory clinics and specialist services, ensuring a coordinated approach between medical care and home support for our clients. Our Community Engagement Manager Hamish works closely with Surrey County Council as a Dementia Champion, identifying gaps in local services and advocating for more inclusive community resources. The Connections Café in West Byfleet has become a vital hub where our clients and their families find peer support, with our team often facilitating transportation and companionship during these valuable social gatherings. By weaving together these local partnerships, we ensure families in Merrow never have to face the complexities of dementia care alone.

FAQs
- Which towns and postcodes do the Guildford & Woking team service?
Our office provides care for people at home in the following areas:
Woking, Guildford, Knaphill, Merrow, Park Barn, Horsell, Byfleet, East Horsley, West Clandon, Sheerwater, Bellfields, Pyrford, Old Woking, West Byfleet, Woodbridge Hill, Effingham, Onslow Village, Guildford Park, Chilworth, Flexford, Worplesdon, Wanborough, Brookwood, Fairlands, West Horsley, Littleton, Mayford, Jacobs Well, Compton, Pirbright, Hook Heath, Puttenham, Willey Green, Westfield, East Clandon, Stoughton, Ockham, Wisley, Bridge End, Burpham, Westborough, Sutton Green, Artington, Wood Street, Ripley, Woodcote, Peasmarsh, Shalford, Wyke, Abbotswood, Slyfield, Charlotteville, Boxgrove, Fox Corner, Normandy, Send, Ockham Mill, Christmaspie, Send Marsh, Durnford Farm, Fell Hill
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
GU1 1, GU1 2, GU1 3, GU1 4, GU2 4, GU2 7, GU2 8, GU2 9, GU21 2, GU21 3, GU21 4, GU21 5, GU21 6, GU21 7, GU21 8, GU22 0, GU22 7, GU22 8, GU22 9, GU23 6, GU23 7, GU24 0, GU3 1, GU3 2, GU3 3, GU4 7, GU4 8, KT14 6, KT14 7, KT15 3, KT24 5, KT24 6
Search here if you cannot see your town or postcode - Is Home Instead Guildford & Woking a locally owned home care organisation?
Home Instead Guildford & Woking is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
Discover More - What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
Discover More - How can I help my loved one when they have dementia?
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
Discover More - Are there warning signs that I or my loved one are getting dementia?
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
Discover More - This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
Discover More - What is the difference between dementia and Alzheimer’s disease?
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
Learn More - Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Guildford & Woking team today
Enable your loved ones to continue to live their life with the support of the Guildford & Woking team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01483 488222, or fill out the form below.

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