Dementia Care in Merrow

Relationship-led and supportive Dementia Care in Merrow from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the Merrow community

Dementia care in Merrow is deeply personal because every journey with memory loss is unique. At Home Instead Guildford and Woking, we tailor our approach to each client’s specific stage and symptoms, recognising that what works for one client may not suit another. Our Care Professionals receive City & Guilds Assured Dementia Training, setting us apart from other care providers and ensuring your loved one receives knowledgeable, compassionate support. We’re proud to be CQC Outstanding-rated with one-hour minimum visits that allow genuine connections to form, never rushing the essential care your family member deserves. Our team provides flexible support designed around maintaining independence and dignity at home.

The Home Instead Dementia Care home care team, here to help the Merrow community

Award-winning service you can rely on

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Why Home Instead Dementia Care may be right for you

Living with dementia in familiar surroundings can significantly reduce anxiety and confusion that often accompany memory challenges. Your loved one’s home contains a lifetime of memories – the garden they’ve tended for decades, the kitchen where family recipes were perfected, the comfortable chair positioned just right by the window. Our specially trained Care Professionals understand how to use these familiar environments as anchors, supporting daily routines that provide security while gently adapting care as needs evolve. Rather than facing the upheaval of moving to a care facility, we bring exceptional dementia support directly to your family member, maintaining their connection to the spaces and possessions that help define who they are.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
A man lies in a field of grass and yellow flowers, smiling with a happy dog by his side. - Home Instead

My 92-year-old godfather had a couple of falls, was hospitalised, and then discharged to a care home. Wanting to return home, I contacted Home Instead. Their managing director and deputy stepped in, and he came home under their care last October. They liaised with the GP and pharmacy, relieving the pressure on me as I lived far away. When he needed night care, they arranged it promptly. The deputy manager was always reachable, keeping me informed, and their carers were kind and compassionate. My godfather achieved his wish of spending his final days at home. Reliable and responsible, unlike a previous agency.

Sarah B

An elderly man and woman smiling together, standing in a living room with a window in the background. - Home Instead

I would like to commend one particular member of staff for her outstanding attention to detail tonight regarding my misunderstanding of my mother’s morning medication. I was wrong. The carer was absolutely right. She is a superlative carer and my mother is extremely fond of her. A credit to Home Instead.

Jane R

Elderly man smiling and holding a carved pumpkin with geometric eyes and a jagged mouth, seated in a chair. - Home Instead

I have been a client of Home Instead for eight years now. The service I receive is above excellent. My carers always go the extra mile. I get up and go to bed smiling! I like the fact my carers dont wear uniforms and don’t treat me like just a client.

P A

Person using a lat pulldown machine in a gym, assisted by another individual standing behind them. - Home Instead

For a few years now we have used Home Instead (Guildford and Woking) for companion visits to my son. They have always acted with utmost professionalism and compassion and have ensured that there’s continuity of care. This is so important to build a rapport between the client and carer and my son considers his carer as a friend. I know that they always have my son’s best interest at heart and this is so reassuring. I would recommend them without any hesitation.

Christina W

Elderly woman with gray hair and sunglasses sitting on a plush armchair, smiling warmly and wearing a patterned top. - Home Instead

I cannot recommend Home Instead highly enough. They came to look after my mother aged 96. She is now 101 and built up a great relationship with staff so she thinks of the carers as her friends whilst still dealing with the most personal care. The team are charming fun efficient and helpful. They are such a fabulous team and they have adjusted their care as my mother’s needs have changed,
They got her the equipment she needed the next day. They are lovely to have around and trustworthy. They know their tasks and keep calm in any situation.
They are simply life changing for both me and my mum.

Joanna D

Tailored Dementia Care in Merrow

Our Merrow clients regularly enjoy visits to local spots that nurture both wellbeing and community connections. Many of our Care Professionals accompany clients to Merrow Downs for gentle walks where the natural surroundings and open skies provide a calming sensory experience perfect for those living with dementia. We can assist with visits to dementia-friendly social events and venues, where staff understand the importance of patience and accommodation for our clients’ needs. For those who enjoy gardening as therapy, our team often arranges visits to the accessible sensory gardens at Clandon Park, where familiar scents and textures can trigger positive memories and conversations.

 

Tailored Dementia Care in Merrow

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Trusted Dementia Care support from experienced home care professionals in Merrow

We are led by Sarah and Chris Daly, who have owned our family-run business for 13 years and bring a genuine passion for dementia care to our service. Our local Guildford office houses our dedicated training suite, where all our Care Professionals complete comprehensive dementia education programs, learning everything from communication techniques to managing sundowning symptoms with compassion. Vicki, our Group Operations Manager, began her journey with us as a Care Professional herself before earning her Health and Social Care degree, giving her an invaluable frontline perspective when supporting our team. We’re not just care providers in Merrow – we’re neighbours who understand the local community, with deep roots in the area.

Trusted Dementia Care support from experienced home care professionals in Merrow

Additional Dementia Care support and activities in Merrow

We regularly collaborate with the memory clinics and specialist services, ensuring a coordinated approach between medical care and home support for our clients. Our Community Engagement Manager Hamish works closely with Surrey County Council as a Dementia Champion, identifying gaps in local services and advocating for more inclusive community resources. The Connections Café in West Byfleet has become a vital hub where our clients and their families find peer support, with our team often facilitating transportation and companionship during these valuable social gatherings. By weaving together these local partnerships, we ensure families in Merrow never have to face the complexities of dementia care alone.

Woman in green hoodie smiling at elderly woman in gray coat holding a puzzle magazine, outside a building. - Home Instead Dementia Care in Merrow

FAQs

Reach out and talk to the Guildford & Woking team today

Enable your loved ones to continue to live their life with the support of the Guildford & Woking team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01483 488222, or fill out the form below.

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