Friendly Home Care In Ash Vale
Hi! We are Home Instead. We provide reliable and friendly home care in Ash Vale to the over 50 who need a little help to live safely at home.
How Home Instead Home Care In Ash Vale Can Support You
If you are looking for home care in Ash Vale, Home Instead is an outstanding-rated home care provider. We lead our services with compassion. And centre our care around you and your loved one.
Our friendly home care includes
- Home help, housekeeping, and meal preparation (Domiciliary Care)
- Personal care
- Nail care
- Community transport
- In-home healthcare and medication supervision
- 24/7 live-in care
- Overnight and waking night support
- Respite care
- Specialist care for specific conditions
- Palliative care
We offer a free, no-obligation home visit to help you understand which services you need. We will also meet with Mum and Dad while you are there so you can see how we work and, most importantly, how we listen.
Our care professionals are reliable, trustworthy, and carefully matched so that Mum and Dad receive care and consideration throughout their care journey.
Here’s what our clients say about working with us
“From my initial enquiry to ongoing care being in place for my mum, I have found all staff I have been in contact with at Home Instead to be helpful, friendly, understanding and efficient.
Mum now has a team of lovely caregivers who she really looks forward to seeing. She tells me how kind everyone is, respectful of her wishes and also of her home – a big thank you to Lorraine, Debbie K, Debbie H, June and Bibi!
It was reassuring to mum to be able to meet potential caregivers before they started visiting her and having regular visit times and receiving a fortnightly schedule has helped establish the new routine.
When the initial start time was a bit of a rush for mum to be ready, the caregiver fed this back and straight away the visit times were moved to suit mum better. Over the past month there have been a couple of occasions I have needed to request changes to the rota and the scheduling team have always been responsive and helpful.
The new client manager Sylwia has been very supportive in enabling us to set up not just the right care at home for mum but finding the right caregivers who mum feels comfortable with. Mum’s care plan & needs assessment are personalised, detailed and comprehensive both for physical needs and also emotional support.
Since we have changed agencies to Home Instead the positive difference in mum’s mood, anxiety and engagement is noticeable. She says she feels more relaxed in her own home, is supported to make daily choices and enjoys the social interactions. Our experience really has been one of a personalised service, which is enabling mum to stay in her own home where she would like to be. A big thank you to all at Home Instead involved in mum’s care!”
– S. Brown.
“I know that I’ve said it many times but I want to reaffirm how amazing Janet has been. Mary referred to her as ‘my best friend Janet’. I’ve never seen anyone pass away having been cared for to such a high standard. Mary left this world with not a single bed sore on her body, her skin was in tip-top condition. She was clean and smelling beautiful, even her hair had been brushed.
We will miss having Janet as part of the family, I know it may have been a job for Janet but we saw her as part of our family. A person needs to be special in order for the family to entrust them with a precious relative in the way we did with Janet. I never once doubled Janet and knew that her first priority was always Mary. She always gave 100% to Mary and anyone who visited Mary on a regular basis got to see what an amazing, professional carer she is. I do hope that her next placement will appreciate her as much as we did. We will always remain in her debt.”
– J. Chitson
Our Experienced Ash Vale Care Team
Meet some of our local Ash Vale care team.
Meet Julie
After 24 years spent in the fast-paced world of finance, Julie made the bold decision to leave behind her well-established career and embrace a path driven by passion and purpose.
“Life changed for me when I became the primary caregiver for my Mum and Dad. I discovered a deep satisfaction in helping others and fulfilment in making a tangible difference in their lives. That’s when I knew I needed to switch careers.
The thing that sold Home Instead to me was how lovely every single person in this office was; it was beyond just a hello, everyone was genuinely friendly, and I thought that’s the type of place I’d like to work.
I’ve met some fantastic clients and had lots of fun providing a companionship-led care service.”
Meet Jessica
Jessica has one of our local domiciliary care pros working hard to get jobs done around the house for you. She also offers personal care and relief for live-in carers.
“I offer a variety of different care. All domiciliary. A mix of companionship, home help, personal care and relief for live-in carers.
The best part of working in my local area is knowing that even the smallest of support can make a huge difference, from helping someone have a good start to the day to ensuring they are comfortable when going to bed at night. Sometimes, just making them laugh is enough to brighten their day.
I also love the fact that I can help clients in their bigger times of need, like recovering from surgery and undergoing rehabilitation. To help them get back to living life on their terms makes me really happy.”
Supporting Our Wider Community In Ash Vale Of Over 50s
We’ve worked in Ash Vale for a number of years and in that time we have supported clients and the community alike.
Our contribution to the local over 50s community includes help and donations at food banks and providing a wheel-chair accessible car and a volunteer for each monthly Sunday roast at Farnham Assist.
Our mission is to help those in need by providing care and kindness where we can.
We Can Help You Find The Home Care You Need
The decision to ask for home care isn’t always an easy one for some, while for others it can be a decision based on circumstance. Wherever you find yourself, we want to support you.
All of our home care is designed to specifically help your loved one live at home for longer, a much happier and healthier person. We promise to:
- Continually promote independence through services that enhance mobility and self-sufficiency
- Provide social connections through careful matching and community participation
- Reduce falls and health issues with prevention plans and monitoring
- Encourage physical exercise with at-home activities and physiotherapy (for all abilities)
- Ensure excellence in nutrition with balanced meals
Most importantly, we promise to do that with care and kindness.
And if you are struggling to make a decision for your loved one, we want you to know that we are here to support you, too. So please reach out, even if it is to have a chat over a coffee. Let us show you what your options might look like.
In the meantime, here are some commonly asked questions:
How much does home care in Ash Vale cost? And can you get funding?
Surrey County Council is your best point of contact for funding questions. Partial funding may be available for those eligible through a means-test.
As to costs, we cost based on what you need and can quote for services if we can see a near-future need.
If you need a twice-monthly visit for just a few hours, you would be spending around £150. This would cover things like household chores and companionship.
Can we make special arrangements for people with different needs?
Yes. We can cater for those who speak different languages and come from various backgrounds, including those with long-term conditions, impairments or disabilities. We can also cater to individuals in relationships who wish to stay under one roof. We can also help you care for your pets!
Just let us know what you need or prefer, and we will match you to a care pro who has experience and can be considerate of your needs.
Will you keep me updated on Mum and Dad’s Care?
We are big on communication and have processes in place to give you real-time feedback in all situations. We also have an app, so you can speak to carers or care managers if you need us.
Is social care the same as home care?
No. Social care is provided by the NHS and your local authority, and provision is based on identified medical needs or hospital referrals.
Home care is private and has a much broader scope. At Home Instead, we provide everything a social care provider can with a much more holistic approach, including mental stimulation and emotional well-being support. We can even do your ironing!
Would Mum and Dad be better in a care home?
Unless they have very dependent medical needs, then studies suggest that “home is best” for health and well-being. It’s where Mum and Dad feel comfortable and confident, surrounded by friends and family. That goes a long way to maintaining a sense of self and a zest for life.
Home care bridges the gap for those who need help to keep living at home.
Areas We Cover Beyond Ash Vale
If you have found our page and do not reside in Ash Vale, these are the other local areas we cover
– Ash
– Aldershot
– Farnham
– Wrecclesham
Contact Us Today For Home Care in Ash Vale
Do you need home care for a loved one, or would you like to learn more about home care in Ash Vale?