Meet Emily, Care Coordinator

Emily found Home Instead after life changed the course of her long-established plans...

Emily found Home Instead after life, family and Covid-19, changed the course of her long-established plans…

In 2019, Emily was successfully completing her Year 13 studies and was set to embark on an Architectural Apprenticeship, when a surprise pregnancy with her daughter meant that her immediate career options, and life, changed dramatically.

After the birth of her little one, Emily then spent a year at home, developing her skills as a new, single parent, and also supporting the needs of her grandparent, who had found themselves having a double hip replacement – an experience that with hindsight Emily appreciates both encouraged and prepared her for ‘care’.

Keen to get a career underway, Emily searched LinkedIn and set up interviews with a number of local providers, thinking that an adaptable social care role would work well around her family commitments. Emily admits that she hadn’t looked into local employers, but says it quickly became apparent that there were some core differences in both the care and careers being offered, saying,

“Home Instead was actually my second interview, and I quickly realised that they were different. Hour long visits meant I would be able to provide care in the way I wanted to, and from a personal perspective, the options for ongoing, supported learning and training were really important to me.”

Fast forward three years, and Emily has put those plans into production, having completed her initial Care Certificate and a year in a community role, whilst embarking on a L3 Diploma in Health & Social Care, fully funded by Home Instead Exeter & East Devon, and for which she received a ‘Distinction’.

This achievement also coincided with Emily starting a planned transition from her community Care Professional role, into a dual one, which saw her provide auditing support for the Exeter & East Devon Care Team. Keen to exercise what is a very mathematical mind, by Emily’s own admission, it was the perfect opportunity when a Scheduling Support position became available in the office.

Emily comments,

“I really enjoy the challenge of my role. Scheduling is a puzzle, but I like the systematic approach we need to take and the fact that there are processes we follow in order to make the puzzle pieces fit!”
“Being able to create schedules that make our Clients and Care Professionals happy is my goal, and it’s really rewarding.”

With this permanent office position, comes yet more onward training options, and Emily is a number of months into her L4 RQF qualification, and plans to follow this with L5 and a number of specialist training courses – all supported by the Company.

Emily, we have no doubt you’ll succeed, and we look forward to celebrating your continued achievements!

If you would like to find out more about a rewarding role with our team, contact us on 01395 200600, email [email protected] HERE or follow us on Facebook HERE and discover why we are different.