Award Winning Reviews for our Team!

Our 'full marks' score places us in the Top 20

Home Instead Exeter & East Devon is proud to have been placed among the Top 20 Home Care providers in the southwest of England for 2023 (for the eight consecutive year) by leading UK home care website,

With a ‘full marks’ score of 10, our office has received over 90 wonderful reviews from clients, family members and legal representatives, each giving feedback in relation to their experience of our services.

We are also one of just twelve domiciliary home care providers out of more than thirteen thousand across England, to have achieved a rating of ‘Outstanding in all five areas of inspection’ by the sector regulator, the Care Quality Commission. In fact, we are the only one rated as such in the southwest region.

This latest award recognises twenty of the top-rated home care providers in each region of the UK, featuring over eleven thousand providers. The site receives more than 2.5 million visits per year and lists in excess of 50,000 reviews.

The fact that the award is based on independent reviews, says our Home Instead Compliance Manager, Lucy Scott, makes it of real value.

“We are always pleased to have our efforts acknowledged but when awards are given by those experiencing our care first hand. It really means the world to ourselves and our team. The Homecare site is a trusted source of information for those seeking support, so it’s great to be considered so highly.”

“We pride ourselves on only ever providing care that’s good enough for our own Mum or Dad, and on being different. The award assures us that our best efforts are very much worthwhile.”

You can access the website by clicking HERE.

In our aim to be not just the local care provider of choice, but care employer of choice too, we are also leading the way with regard to recruitment. Our office holds both 5 Star Employer in Care status, and has become an Age-Friendly Employer, offering opportunities for employment and continued training and development for team members via their Personalised Career Pathways scheme. As a ‘Disability Committed’ Employer we are also determined to provide access to our opportunities, encouraging applicants and team members to ‘tell us what you need to succeed’.

For further information regarding our officially ‘top rated’ care and companionship services, please contact the Home Instead Exeter & East Devon team by calling 01395 200600, email [email protected] or visit

Can’t wait? No problem! Click HERE to take a look at our range of roles.

Pictured are: Anna Howard (left) and Rhema Sanderson-Newcombe (right), Quality Assurance Managers, and Lucy Scott (centre), Home Instead Exeter & East Devon Compliance Manager