Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Dementia Care in Old Harlow
Relationship-led and supportive Dementia Care in Old Harlow from compassionate and experienced home care professionals.
Enquire about careHighest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Home Instead Dementia Care home care team, here to help the Old Harlow community
In Old Harlow, our specialised dementia care begins with respect for the individual and a belief that familiar surroundings can offer powerful reassurance. We’re proud to be the only home care company offering City & Guilds Assured Dementia Training to every one of our Care Professionals. This gold-standard training helps us deliver high-quality, personalised support to people living with dementia, whether they need companionship, help with daily routines, or more involved care. We never wear uniforms, ensuring visits feel friendly rather than clinical, and with one-hour minimum visits, our clients receive meaningful care that nurtures trust, routine, and confidence.
Get in touch today to
see how we can help
Get in touch Why Home Instead Dementia Care may be right for you
Remaining at home in Old Harlow, surrounded by personal memories, offers a sense of stability that is essential for those living with dementia. Our Care Professionals provide discreet and dignified support with day-to-day needs such as preparing favourite meals, assisting with medication, or helping with personal care, all while encouraging independence wherever possible. As dementia progresses, we adjust the care plan to meet changing needs, always guided by what matters most to the individual. Our goal is to reduce anxiety, maintain routine, and help your loved one feel safe, understood, and supported.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The team at Home Instead have been a pleasure to deal with. We are new to this but the carers have been lovely, very caring and friendly.
Review from W K (Wife of Client)
Absolutely brilliant all round. The staff are very pleasant and caring, nothing is too much trouble.
Thoroughly recommend!
Review from Gerry H (Son of Client)
Excellent, always very helpful.
Review from Neil H (Client)
Very professional and confidence building.
Review from Tony F (Husband of Client)
We have used Home Instead for about 18 months and we have found them more than helpful and always ready to oblige in any task. It is always done with a cheerful manner and my husband and I look forward to their visits. They always arrive on time and we are informed if they are going to be late because of traffic or weather. Our dealings with the office have been very professional.
Review from P M (Client) assisted by family/friend
Punctual, friendly, considerate and thoughtful carers. The office staff are extremely efficient and thorough, well informed, always helpful and always available. We would highly recommend this company.
Review from D M (Client) assisted by family/friend
We have used Home Instead (Epping) to care for my cousin who is a happy but vulnerable chap in his 60s for over three years now. We are so happy we have as he is very well cared for and knows and likes the team.
Review from Graeme I (Cousin of Client)
Brilliant-first class and more than highly recommended.
Review from J H (Client)
Truly outstanding quality of care which has enabled me to continue living independently in my own
home for the past 8 years. The care has been flexible and tailored to my changing needs. The continuity
of care givers has been marvellous and I enjoy seeing carers I know well. Top Marks! –
review from V C (client)
Always very helpful when visiting me and exceptionally so yesterday when I was not well. A first-class service.
Robert F - Client
We have used Home Instead for around seven years and cannot recommend them highly enough! Their care professionals are exactly that – caring and professional. The benefits to her have been remarkable, both practical and emotional. The communication found with caregivers and management is excellent, and the additional services available make the overall relationship very reassuring.
Keith C - Son of Client
I found Home Instead to be very professional and very respectful of my mother’s needs, always on time and kept me informed of anything that they thought could be out of the normal. Every lady that cared for my mother was excellent in their work, and very friendly. I would recommend this company.
RM - Son of Client
The ladies that come in are friendly and chatty.
They are very caring and work at my pace.
I never feel rushed. I am very pleased with the service.
The admin and service leads always try and be flexible with my bookings.
I’d recommend the service.
Peggy F - Client
Brilliant-first class and more than highly recommended.
J H - Client
I’m writing to express my deepest gratitude for the exceptional care you provided to my father during the last months of his life. Your team’s kindness, patience, and respect towards him were a great comfort not only to him but to the family. The care and genuine compassion shown by your staff will always be remembered very fondly and we count ourselves so lucky to have met each of you.
My mother has shared with me how much the friendships she developed with Wendy and Jane mean to her. Their presence has been a reassuring comfort and I cannot thank them enough for being there for her as well.
Home Instead fought for dad every day when he was in Hospital against a system which is under way too much pressure and bureaucracy. Thank you, from the bottom of my heart.
I am also reaching out with a special thanks to the carers who were with my father when he passed away. Unfortunately, I didn’t catch their names during the brief times we met, but their sensitivity and kindness during such an intense and difficult moment did not go unnoticed. Please convey my heartfelt thanks to them; I cannot imagine the emotional toll it takes and I hope they are doing okay.
The entire team has been nothing short of wonderful, and it is clear to me that it takes extraordinary people to do what you do every day.
Thank you once again for everything.
David, son of Client
Tailored Dementia Care in Old Harlow
We know that dementia care is about more than what happens at home. That’s why we support our clients to stay connected with Old Harlow’s community and familiar places. Whether it’s a gentle walk through Harlow Town Park or attending the Memory Lane Café in nearby venues, our Care Professionals help clients participate in meaningful social activities. We also accompany clients to friendly cafés or local events, where a familiar song or place can unlock long-forgotten memories. These simple moments of joy are a vital part of maintaining quality of life.
Get in touch today to
see how we can help
Get in touch Trusted Dementia Care support from experienced home care professionals in Old Harlow
Our care is led by Victoria Rigby and supported by our experienced office team in nearby Epping. We’re always on hand for a face-to-face chat, whether you’d like advice about care options or simply want to talk things through over a cup of tea. Every Care Professional receives advanced dementia training and is carefully matched to each client based on personality as well as care needs. Families often tell us that our team becomes a trusted part of their support system, offering not just practical care but emotional reassurance too.
Additional Dementia Care support and activities in Old Harlow
We’re proud to be part of the Old Harlow community, working closely with local groups and services to offer dementia-friendly support. Our team regularly attends Memory Lane Cafés and ‘Singing for the Brain’ sessions, where music and laughter spark moments of connection. We also produce a quarterly ‘What’s On Where’ guide, which is packed with local dementia-friendly activities, including gentle exercise classes, social drop-ins, and accessible outdoor events. These community connections help ensure no one’s dementia journey happens in isolation and that families feel supported every step of the way.
FAQs
- Which towns and postcodes do the Epping Forest team service?
Our office provides care for people at home in the following areas:
Collier Row, Waltham Abbey, Buckhurst Hill, Chigwell, Epping, Church Langley, Old Harlow, Chipping Ongar, Potter Street, Theydon Bois, Chigwell Row, Abridge, Havering-Atte-Bower, Coopersale, Thornwood Common, Stapleford Abbotts, Epping Green, High Ongar, Matching Green, Toot Hill, Matching Tye, Willingale, Lambourne End, Hastingwood, Fyfield, Upshire, Magdalen Laver, Abbess Roding, Passingford Bridge, How Green, Foster Street, Beauchamp Roding, Hare Street, Theydon Mount, Shellow Bowells, Debden Green, Cutlers Green, High Laver, Clatterford End, Clatterford End, Loughton, Mount End, Stanford Rivers, Housham Tye, Bobbingworth, Newhall, Greensted Green, Threshers Bush, Norton Mandeville, Cannon's Green, Little Laver, Pedlars End, Berners Roding, Fiddlers Hamlet, Coopersale Street, Bovinger, Newman's End, Epping Upland, Theydon Garnon, Norwood End, Greensted, Blackcat, Little End, Lower Bobbingworth Green, Stapleford Tawney, Woodhatch, Moreton, Woodend, Hobbs Cross, Colliers Hatch, Matching, Loyter's Green, Churchgate Street, Gilden Park, Ivy Chimneys, North Weald, Navestock, Forty Acres, Marden Ash, Witney Green, Jack's Hatch, Severs Green, Harlow Tye, Carter's Green, Birds Green, Pigstye Green, Bowlers Green, Shellow Cross, Tilegate Green, Wall's Green, Miller's Green, Steward's Green, Copthall Green, Tyler's Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RM5 2, RM7 8, IG9 5, IG10 2, IG10 1, IG9 6, RM5 3, IG10 3, IG10 4, CM16 4, RM4 1, CM16 7, IG7 6, CM17 9, EN9 3, EN9 1, CM16 6, CM16 5, CM5 9, CM17 0, CM5 0
Search here if you cannot see your town or postcode - Is Home Instead Epping Forest a locally owned home care organisation?
Home Instead Epping Forest is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
Discover More - What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
Discover More - How can I help my loved one when they have dementia?
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
Discover More - Are there warning signs that I or my loved one are getting dementia?
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
Discover More - This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
Discover More - What is the difference between dementia and Alzheimer’s disease?
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
Learn More - Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Epping Forest team today
Enable your loved ones to continue to live their life with the support of the Epping Forest team. If you would like more information about our high quality Dementia Care service, please call us on 01992 666777, or fill out the form below.
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