We pride ourselves on the high quality of care that we deliver to our clients, from being rated 'Outstanding' by CQC and a 9.9/10 rating from homecare.co.uk
At Home Instead Elmbridge and East Spelthorne, we understand that deciding how to approach can be a difficult and very personal decision. The best way to evaluate a provider is by speaking to them about your situation how how they are able to help. In this guide, we will share some insights into Home Instead Elmbridge & East Spelthorne and our approach to care, so you can better understand why we may be the best choice for your loved one’s home care needs.
We are delighted to have a 9.9/10 rating on homecare.co.uk, a trusted independent site for home care reviews. This high rating reflects the dedication and tireless efforts of our office team and Care Professionals in providing outstanding care for our clients, from Companionship Calls in Sunbury on Thames to Dementia Care in Cobham. You can always be reassured that your loved one is being looked after with Home Instead Elmbridge and East Spelthorne.
At the core of our service lies our dedicated Care Professionals. We take great pride in selecting and training individuals who share the Home Instead values for delivering the highest standard of care. All our Care Professionals undergo comprehensive training when they join our team to ensure they have the necessary skills and knowledge to support our clients effectively. Our Care Professionals also have extensive on going training, to further their skills to assist with more complex needs. We are also rated as a 5 star employer (from WorkBuzz), based off a survey filled out by our Care Professionals.
At Home Instead Elmbridge and East Spelthorne, we recognise that each client is in a different situation, with their own set of needs, and preferences. That’s why we take the time to get to know your loved one and create a personalised care plan that caters to their specific requirements. Whether it’s help with medication reminders in Esher, companionship care in Shepperton, or more home help in Weybridge, we ensure that our we are there to support your loved one in the best way possible.
At Home Instead Elmbridge and East Spelthorne, we genuinely care about the well-being of our clients and their families. We understand that starting care, and also while it is ongoing, can be overwhelming, which is why we offer guidance and support throughout the process. From our initial care consultation to regular communication and updates, we keep you informed and involved in your loved one’s care, providing peace of mind and reassurance. We also have an app that loved ones can access, allowing full transparency and peace of mind that your loved one is being looked after.
We are extremely proud to have received an ‘Outstanding’ rating from the Care Quality Commission (CQC), placing us among the top 3% of home care providers in the UK. This rating is a testament to our commitment to providing the highest quality care to all of our clients. You can trust that your loved one will receive exceptional care from our dedicated team.
Home Instead Elmbridge and East Spelthorne a personalised and high quality solution that addresses your loved one’s needs, whilst allowing them to stay in the comfort of your their own home. Our highly trained and compassionate Care Professionals, alongside our relationship-based approach and commitment to quality, make us the best choice for home care in Elmbridge and East Spelthorne.
If you would like to learn more about how Home Instead Elmbridge and East Spelthorne can support your loved one, please get in touch with us today.