Home Care in Eastbourne & Hailsham

Relationship-led and supportive Home Care in Eastbourne & Hailsham from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

The Eastbourne & Hailsham Home Care team, here to help every step of the way

At Home Instead Eastbourne and Hailsham, we deliver outstanding care across Eastbourne, Hailsham, Polegate and the surrounding areas. Our exceptional team includes trained and qualified Care Professionals, many of whom bring personal experience in caring for loved ones with conditions like dementia. This deep understanding, combined with professional expertise, enables us to provide genuinely empathetic, person-centred domiciliary care. As a service rated ‘Outstanding’ by the Care Quality Commission (CQC), we take pride in maintaining the highest standards whilst helping our clients live independently in the comfort of their own homes.

A woman in a green top smiles at an elderly woman in a purple sweater during a conversation at a table. Home Care at Home Instead Eastbourne & Hailsham

Award-winning service you can rely on

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Why Home Care may be right for you

Our home care services range from companionship and personal care to specialist dementia care, all delivered in the comfort of your own home. We believe in building meaningful relationships through consistent, one-hour minimum visits with the same Care Professional. Many clients tell us their Care Professional becomes like family! Whether you need help with daily tasks, respite care or palliative care, our approach is always personalised to your preferences. We regularly review your care plan to ensure it evolves with your changing needs, maintaining the highest standards of dignity and respect throughout your care journey.

Elderly woman and younger woman tending to potted plants in a kitchen setting. Home Care at Home Instead Eastbourne & Hailsham

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Two men preparing food together in a modern kitchen, surrounded by fresh vegetables and bread on the counter. - Home Instead

Home Instead Eastbourne & Hailsham offers a first class and professional care service, we have absolutely no complaints or issues.

Dennis T: Client's husband

Elderly woman with glasses smiles and converses with another person in a bright, indoor setting. - Home Instead

They always go above and beyond and built an amazing relationship with her, they really treat her with dignity and the utmost care. I would never go anywhere else or recommend anyone else for home care visits.

Katie A: Client's Great-Niece

Woman holding a blouse with a hanger, smiling at an elderly person who is facing away from the camera. - Home Instead

Mum and Dad considered them (Home Instead Care Pros) part of the family and spent many a happy hour not just being looked after, but also treated with kindness and respect.

Teresa C: Clients' Daughter

Four generations of a family interacting and smiling together outside on a porch with plants and flowers around them. - Home Instead

The service this company provides is outstanding, the carers are professional, friendly, caring and always go the extra mile.

Christine W: Client's Daughter

Tailored Home Care in Eastbourne & Hailsham

Our award-winning care team partners with clients and families across Eastbourne, Hailsham and Polegate, celebrating each person’s unique abilities while supporting their needs. Our Care Professionals not only assist with daily tasks, medication and appointments but also encourage social engagement through events in the community – including our popular monthly Community Cafés in Hailsham, Polegate and Willingdon. Whether it’s a trip to The Beacon Shopping Centre, enjoying lunch at The Sundial in Herstmonceux or a visit to UpCountry Garden Centre & Bakehouse, we’re here to help. From hourly visits to overnight care, our fully regulated service provides the trusted, professional support your loved one deserves.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead Eastbourne & Hailsham

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Trusted Home Care from experienced home care professionals in Eastbourne & Hailsham

Our commitment to excellence begins with training Care Professionals at our office in Polegate. Each Care Professional completes hands-on training and specialised online learning, working towards their Care Certificate – the high industry standard for knowledge, skills and professional conduct. Excellence in care requires constant growth, which is why our team regularly updates their expertise through ongoing training. By staying current with the latest care practices, safety protocols, and industry regulations, we ensure your loved one receives the exceptional care they deserve.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. Home Care at Home Instead Eastbourne & Hailsham

Additional support and activities in Eastbourne & Hailsham

We join forces with wonderful local organisations who believe, just like us, in making a real difference to people’s lives. Through our trusted partnerships with local organisations like the Wealden and Eastbourne Dementia Action Alliances, Age UK East Sussex, Sea DEEP Dementia Support and Parkinson’s UK, we offer care that touches every aspect of daily living. To help our local families navigate life’s journey with confidence, we’ve put together a Community Services and Wellbeing Guide. Inside, you’ll discover a treasure trove of local groups and activities, alongside practical tips for staying healthy, active and connected with others as you age.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. Home Care at Home Instead Eastbourne & Hailsham

FAQs

Reach out and talk to the Eastbourne & Hailsham team today

Enable your loved ones to continue to live their life with the support of the Eastbourne & Hailsham team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Care service, please call us on 01323 916901, or fill out the form below.

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