About Us

Welcome to Home Instead Darlington.

We are specialists in providing older people with non-medical care in their own homes.

Like most Home Instead owners, it was personal experience that led Diane Chandler into bringing the service to Darlington, Northallerton and Richmond areas. She discovered just how difficult it can be to find high quality home care.  This was when her husband's mum, Miriam, needed extra support to stay in her own home and maintain her independence and dignity. Although most care workers were compassionate and supportive, Miriam and her daughter Pauline - her sole carer - were also victims of missed calls, changing carers and 15 minute task orientated visits, all of which Miriam in particular found very upsetting. It was this experience that prompted Diane and Pauline to research the home care market, and Home Instead stood out with its person centred, compassionate service. Looking for a career change, Diane, (with Pauline) met the Home Instead team at the national office in Warrington. After speaking to other owners, Diane made the very easy decision to join the Home Instead family, and open an office serving Darlington, Northallerton, Richmond and the surrounding area.

Home Instead Darlington provides a reliable, high quality service enabling older people to remain in their own homes for as long as possible, where they are most happy and comfortable; giving their families freedom to relax in the knowledge that their loved ones are in excellent hands.

From an hour a day, up to 24 hours 7 days a week, we provide a full care service to match the needs of the individual. This can include; companionship, home help and personal care services.

Please call us on 01325 467833 to discuss your requirements; which will be tailored to fulfil each individual request.