At the Home Instead National Conference in Liverpool, owners of the Cleveland office, Michelle and Gavin were pleased to meet the Founders of Home Instead in the United States of America. Lori started Home Instead with her husband Paul in the United States in 1994 when they weren't able to find the quality care they needed for Paul’s own grandmother. Home Instead now operates in 17 different countries helping the elderly and their families by providing top quality home care around the world. This year is Home Instead UK's 10th Birthday Anniversary and Lori and Paul were present to assist with the celebrations. Speaking at the national conference, Lori and Paul said how impressed they have been with the number of awards which have been achieved in delivering quality care, and so becoming the UKs most admired home care provider. Lori added that Home Instead in the UK is doing a fantastic job at changing the face of ageing. Michelle said “It was such a privilege to meet Lori and she was impressed with the work we are doing in the Cleveland area to provide the best quality care available. She is a lovely, caring person and a great inspiration to the Home Instead family”.