Dementia Care in Cleveland
Relationship-led and supportive Dementia Care in Cleveland from compassionate and experienced home care professionals.
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The Cleveland Dementia Care team, here to help every step of the way
Caring for a loved one with dementia can be challenging, but it doesn’t mean they have to leave the comfort of their home. At Home Instead Cleveland, our specialised Dementia Care services allow your loved one to stay in familiar surroundings while receiving expert support. From gentle reminders to help with daily tasks, our caregivers provide compassionate care that promotes safety, dignity, and comfort. With our tailored dementia care, we help your loved one navigate their day while maintaining the independence and routine they cherish, all within the comfort of home.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Dementia Care may be right for you
Dementia affects everyone differently, which is why we offer personalised Dementia Care plans designed to meet your loved one’s specific needs. At Home Instead Cleveland, we understand the importance of routine and familiarity for those living with dementia. Our caregivers offer support with daily activities, from meal preparation and personal care to memory-stimulating exercises and companionship. Our goal is to ensure that your loved one receives the specialised care they need, in an environment that feels safe and reassuring, while maintaining their quality of life.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

“Thank you so much for the care, love and support that you gave to both Mum and our family over the past few months. I don’t think that I will ever forget you and the “shoe” moment will also live with me forever.”
Thank you so much for the care and love that you gave to Mum. What you did for her and us on that Friday will live with us forever.”
Client Family Members

“Can not recommend these guys highly enough.
Care pros turn up on time, do a great job and actually care – and I mean really care. They don’t just do the job, they truly care about their client.
For the first year, we used them initially for companionship and a bit of light housework, and as mum’s health deteriorated they stepped time after time.
If I had to do it again, I wouldn’t change a thing. These guys are simply the best”
Gill Nash

Great Company! Highly recommend! Thoroughly deserve to be mentioned, never met a team like yours.
Mrs Gretton (Client Family Member)

“Please can you pass on my sincere thanks to you and all the team, it has been a pleasure to know my late mother was looked after both professionally and personally on such a high level of care and commitment. My brother and I wish each and every one of you our sincere thanks”
Lindsay

“Home Instead looked after mum for 15 months and in that period of time they treated her with affection and remained highly professional. The carers got to know her quickly and made sure every aspect of her care was dealt with even allowing her to be independent when she requested. Nothing was too difficult for them and they regularly went above and beyond. Mum really looked forward to the carers going and they had such a laugh. Living so far away from mum I had total peace of mind. The whole team are first class and I would not hesitate to recommend them to anyone needing care.”
HJ

“‘M’ misses you all and she is doing fantastic and has settled in really well and has even refused to have carers. Having her family around her and her not being alone throughout the day has given her a new lease of life. She has had lots of trips out and is having lots of fun with her family.
‘H’ said you all made such a difference to her life.
Thank you all for making her time with us as special as it was!”
Heather

“An outstanding service. My Dad was trying a care home, and after a few months, he decided he was not ready to stay but needed care. At my request, the manager from Home Instead visited him before he returned home. After talking with Dad, she arranged for three male carers to visit him. She also educated me on some of the problems I was having and explained how she could help. She was the first person who not only understood my problems but provided me with actual solutions. Initially, Dad thought he did not need carers but after a few weeks, he looked forward to the visits as the carers became his good friends. I found the carers exceptionally professional, patient and caring. I wish we had discovered Home Instead years ago.”
Pamela

“My mam was quite reluctant to ask for help/assistance but she very soon was taken by the people that came to the house. They were always punctual and a joy to be around. She looked forward to their visits and would actually tell me that she ‘loved’ the ladies who attended. Home Instead became a feature of her life, that was assured to bring her some happiness”
Chris H (Son of Client)

“I find the ladies who come are very friendly and keep me company. They will do anything I ask of them. I enjoy the company and look forward to them coming.”
J L (Client)

“Excellent staff, always punctual, efficient and very caring. Dad is very happy and content. Administration team are always readily available and helpful. My family are completely happy and satisfied with Home Instead. A really great company.”
K T (Daughter of Client)

“The company’s system is very well planned and executed. The carers are all well-trained, very knowledgeable and professional. Well presented, reliable and extremely pleasant.”
F G (Client)

“I would like to commend one carer in particular, she always goes above and beyond she makes sure I’m comfortable she always makes sure everything is clean ie the commode. She is very gentle and explains everything. She isn’t patronising at all. I just think she needs recognition.”
Pat E (Client)

“Carers attended my mam twice a day and treated her with great respect and dignity. She met all the staff in advance and had several oversight visits to ensure standards were maintained. Management took time to explain to me, in detail, all the steps and processes involved in setting up a care package and I was confident in the wider organisation’s support, having visited their offices.”
F F (Son of Client)

“Highly professional, exceptionally caring and extremely well organised.
My 97-year-old father is now much happier being at home following care home respite and being very well looked after by the Cleveland Home Instead team.
Highly recommended.”
Alex D (Son of Client)

“As a family, we are very pleased with Home Instead, having moved over from another provider. All of the carers treat our mother well and she is generally happy, although she copes with failing health issues. she looks forward to seeing the carers each day.”
Timothy D (Son of Client)

“I have used the services of Home Instead to look after my dear mother for the last four years; without a doubt, the best care company I have used. Their caring and professional approach to looking after their clients is second to none and nothing is too much trouble. I love how the carers have business insurance on their vehicles and could take my dear mother out on her weekly outings while I was at work. If you are looking for a five-star treatment to look after your loved one, I would not hesitate to recommend Home Instead.”
L R (Daughter of Client)

Excellent service from all staff, both carers & office staff. My father had a team of regular carers, who became friends during the more than 2 years during which we used Home Instead.The office would always call me or one of my siblings to tell us in advance if a new carer would be visiting.
They were also most accommodating whenever we had specific requests, such as asking the carers to remind Dad to check his phones for messages.
When Dad had hospital appointments and no family member was available to accompany him, Home Instead provided carers to do this.
None of us live locally, but Home Instead enabled Dad to stay in his own flat until his last stay in hospital.
I can’t recommend Home Instead highly enough.
Catherine A

Live in Care - Local Client Family Feedback
Tailored Dementia Care in Cleveland
At Home Instead, we know that dementia care requires more than just assistance with physical needs—it’s about providing emotional support and building trust. Our Dementia Care services across Cleveland and Teesside are delivered by trained caregivers who understand the complexities of dementia. From helping to manage confusion and agitation to providing comforting companionship, we offer comprehensive care that addresses both the emotional and physical aspects of dementia. With our help, your loved one can continue to enjoy the life they know, with the added support needed to navigate the challenges of dementia.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care from experienced home care professionals in Cleveland
Our Dementia Care services at Home Instead Cleveland are designed with flexibility in mind. We offer a range of care options, from occasional support to full-time care, depending on your loved one’s needs. Our caregivers are trained to handle the specific challenges of dementia, ensuring that your loved one receives the highest quality care, whether it’s help with personal tasks, managing medication, or simply offering a calming presence. We work closely with families to ensure that the care we provide is tailored to your loved one’s changing needs, providing peace of mind every step of the way.

Additional support and activities in Cleveland
Choosing Dementia Care with Home Instead Cleveland means choosing care that focuses on both safety and well-being. Our caregivers are part of the Teesside community and have extensive experience in providing compassionate dementia care that helps your loved one stay in their own home for as long as possible. From creating a safe environment to providing engaging activities that stimulate the mind, we’re here to support your loved one through every stage of their dementia journey. With Home Instead Cleveland, your family can trust that your loved one is in capable, caring hands.

FAQs
- Which towns and postcodes do the Cleveland team service?
Our office provides care for people at home in the following areas:
Stockton-on-Tees, Billingham, Thornaby-on-Tees, Ingleby Barwick, Linthorpe, Egglescliffe, Coulby Newham, Yarm, Eaglescliffe, Hemlington, Stokesley, Great Ayton, Wynyard Village, Sunningdale, Seamer, Norton, Hutton Rudby, Portrack, Wolviston, Great Broughton, Kirklevington, Urlay Nook, Teesdale, Nunthorpe, Hilton, Rudby, Carlton in Cleveland, Low Worsall, Maltby, Faceby, Fangdale Beck, Ingleby Greenhow, Little Ayton, Stainton, Picton, Crathorne, Acklam, Aislaby, Kirkby, Chop Gate, Battersby Junction, Easby, Newton Bewley, Cowpen Bewley, Newby, Great Busby, Town Green, Seave Green, Middleton-on-Leven, Kingsmead, Battersby, Urra, Thoraldby, Skutterskelfe, High Worsall, Sexhow, Newton Under Roseberry, Preston-on-Tees, Egglescliffe Village, Chapelgarth, Low Leven
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
TS16 9, TS19 9, TS17 5, TS19 8, TS23 2, TS18 1, TS23 1, TS18 3, TS20 2, TS20 1, TS18 5, TS17 7, TS17 6, TS19 7, TS9 6, TS9 5, TS19 0, TS17 0, TS17 9, TS18 2, TS7 8, TS17 8, TS7 0, TS8 9, TS16 0, TS9 7, TS23 3, TS18 4, TS15 9, TS22 5, TS8 0, TS15 0, TS23 4, TS5 4, TS5 5, TS5 6, TS5 7, TS5 8
Search here if you cannot see your town or postcode - Is Home Instead Cleveland a locally owned home care organisation?
Home Instead Cleveland is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
Discover More - What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
Discover More - How can I help my loved one when they have dementia?
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
Discover More - Are there warning signs that I or my loved one are getting dementia?
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
Discover More - This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
Discover More - What is the difference between dementia and Alzheimer’s disease?
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
Learn More - Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Cleveland team today
Enable your loved ones to continue to live their life with the support of the Cleveland team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 01642 309650, or fill out the form below.

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