Home Instead Cleveland Named Among Top 20 Home Care Providers in the North East

We’re absolutely thrilled to share some exciting news with you — Home Instead Cleveland has been named one of the Top 20 home care providers in the North East of England, and we couldn’t be prouder!

This award, given by homecare.co.uk, is based entirely on reviews left by the people who use our services and their families. That’s what makes it so special. There’s no panel of judges or big presentations — just honest feedback from real people who see first-hand the difference our team makes.

With over 1,500 home care companies operating in our region, being recognised in the Top 20 is a huge honour. It shows that our commitment to delivering reliable, compassionate, and personalised care is truly making a difference in people’s lives.

Brenda Plowman, our Registered Care Manager, shared:
“We’re absolutely chuffed to bits with this award. What makes it so special is that it’s based on real feedback from our clients and their families. It’s a real pat on the back for the whole team and a reminder that all the small things we do — from taking the time to chat over a cuppa, to helping someone with complex care needs — really do matter.”

At Home Instead Cleveland, we offer a wide range of services to support older adults and their families — from friendly companionship visits and help with daily tasks, right through to specialist support for people living with dementia, Parkinson’s, or recovering after a hospital stay.

Our care is always tailored to the individual, and we work hard to match clients with Care Professionals who suit their needs and personality. It’s about building trust, creating routines that feel comfortable, and helping people stay happy, healthy, and independent in their own homes.

This recognition comes at an exciting time for our team. Over the past year, we’ve grown, expanded our training programmes, built new partnerships with community organisations, and doubled down on supporting people with more complex needs. But at our core, we’ve always stayed true to what matters most: delivering care with kindness, consistency, and dignity.

To everyone who has left a review, shared their experience, or supported us along the way — thank you. This award belongs to all of us.

If you’d like to know more about how we can help you or a loved one, we’d love to chat. You can reach us on 01642 309650 or visit www.homeinstead.co.uk/cleveland to learn more.