Yellow Heat Health Warnings

The UK Government have put yellow health warnings in place for the increase of temperatures. At Home Instead, we are actively trying to make sure our Clients are supported.

Lasting from 09.00 on Monday 24th until Thursday 27th June 2024 , the UK Government (Health Security Agency) issued a yellow alert for hot weather in the Northwest.

At Home Instead West Lancashire & Chorley, our proactive team immediately amended our flexible back-office management system to incorporate appropriate Care Pro actions per Client visit, to support this exceptional occurrence.

We are proactively monitoring every Client visit around hot weather resilience and have issued appropriate UK Government Guidance across our team of Care Professionals and Key Players.

See today’s letter and Care Pro Communication below:

Open Letter – 24.06.2024

Yellow Heat-Health Warning:

As you may be aware, the Met Office and the UK Health Security Agency (UKHSA) have today issued a yellow heat-health warning to several regions across England that commenced at 09.00 and will last until 6pm on 27th June 2024.

The North-West is one of the affected regions, with temperatures expected to reach up to 30C.

A yellow weather warning means that weather conditions might signal a risk to those who are especially vulnerable.

Please ensure that you and our Clients remain fully hydrated at all times, leaving fluids available for clients to access throughout the day.

Please ensure that weather appropriate clothing is worn and that Clients are supported to keep their homes cool by covering windows, turning off unnecessary lights or equipment and opening windows when it is safe to do (remembering to close them on departure) and checking that medications are stored in a cool place – following the instructions on each label.

Please read the links below, from the UK Government advice for how to respond to the hot weather, helping our Clients and yourselves to stay safe during this period of prolonged heat.

Supporting vulnerable people before and during hot weather: healthcare professionals – GOV.UK (

Beat the heat (

Bottles of cold free water are available for collection from the office. If any of you do not have a reusable Home Instead drinking bottle, these are also available for collection at the Ormskirk Office.

We have placed a risk alert on birdie for every client call for Care Pros to action and a notification banner will also appear throughout this period.

Should you have any issues and or concerns, then please call to the office immediately for clarification and support.

Kind Regards,

Rebecca Davies (Registered Care Manager)