98% On-Time in March 2026

We are delighted to share that in March 2026, Home Instead West Lancashire and Chorley achieved an excellent 98% on-time performance for scheduled care visits.

This achievement highlights the dedication, professionalism and reliability of our incredible Care Professionals, who work tirelessly to provide high-quality home care across West Lancashire and Chorley. Every day, our team is committed to making sure Clients receive the support, companionship and personalised care they need, exactly when they need it.

Reliable, on-time care visits are an essential part of delivering trusted domiciliary care services at home. Arriving on time helps provide reassurance for Clients and their families, while also ensuring routines, medication support and daily assistance can continue without disruption.

At Home Instead West Lancashire and Chorley, we understand how important dependable home care is for individuals and their loved ones. That is why we continue to focus on delivering compassionate care, consistency and outstanding customer service throughout the local community.

We would like to thank our fantastic Care Professionals for their continued hard work and commitment to providing reliable care at home across West Lancashire and Chorley. We are also incredibly grateful to our Clients and their families for placing their trust in us.

If you would like to find out more about our home care services in West Lancashire and Chorley, including companionship care, personal care and support for older adults, please get in touch with our friendly team today.