Dementia Care Success Story: How Home Instead Helped a Client Thrive at Home

An elderly, unmarried client, lived alone and had no immediate family support nearby. Her siblings, residing a significant distance away, meaning they were unable to offer any form of practical assistance.

Following a stroke, our client’s initial recovery was good, but she later received a diagnosis of Vascular Dementia. She decided to grant Power of Attorney to her close friend, who also acted as her part-time carer.

As the impact of dementia grew, our client’s doctor suggested specialist care, a notion our client initially resisted. While her friend was committed to continuing her support, she found balancing her own family life with caring responsibilities increasingly difficult, often feeling overwhelmed by the immediate challenges.

As the client’s Power of Attorney, her friend observed, “My friend was completely against having care at all but the experience of Home Instead’s care changed everything.”

After researching local home care providers, the client’s friend arranged a meeting with Home Instead. It quickly became clear that Home Instead was the ideal choice, particularly given their good ratings and reputation, combined with their Care Professionals’ award-winning, City & Guilds assured dementia training. Understanding the client’s apprehension about unfamiliar visitors, Home Instead carefully matched her with a Care Professional who subsequently began delivering her care package.

A strong, positive bond quickly formed between our client and her Care Professional. Through a person-centred, companionship-led approach, mutual trust and understanding blossomed. Recognising that her Care Professional truly understood her needs, our client felt more in control of her life at home. She deeply valued the companionship and began to anticipate their visits.

The outcome is a client who now feels secure and content in her own home, confident in the support provided by individuals who genuinely comprehend her needs. Her distant family can rest assured that their sister is able to live happily and independently, fully supported by capable carers.

“Having reassurance that our sister is happy at home, being cared for by Home Instead really makes a difference.” – Client’s Sister

To find out how we can support your loved one, contact a member of our team for a FREE Consultation.