“Mum was taken into hospital yesterday. I just wanted to let you know how grateful I am that Claire was with us both. She walked into a situation she wasn’t prepared for at all and was fantastic. The support she gave Mum and myself was unbelievable. I would not have got through what went on yesterday without her she’s truly a special lady and I will be forever thankful that she was there. I know you pride yourselves as a company on providing outstanding caregivers, Claire truly was one yesterday” – J, Daughter of Client.