Meet the team

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Jan Gapper - Director of Care

Hello, I'm Jan Gapper. I am the director of Home Instead Central Hampshire. 

I’m originally from London and moved to Cheltenham with my parents in the 1970s. I worked as a secretary in banking, insurance and a housing association before joining Leonard Cheshire Disability as a fundraiser when we moved to Edinburgh. Here I met an Occupational Therapist and decided that this was what I wanted to do. Once I’d obtained my BSc in Occupational Therapy I joined the NHS as an Occupational Therapist, initially in Edinburgh and then in Winchester. I worked on the stroke unit for several years before joining Brendon Nursing Home in Winchester and taking charge of activities for the residents. 

Before setting up Home Instead with Steve I spent several years working back in the NHS for a rehabilitation team preventing hospital admissions for elderly people by helping them manage in their own homes. Outside of work I’m a passionate skier and gardener and sing with a choir.

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Steve Gapper - Director

Hello, I'm Steve Gapper and with Jan, run the Central Hampshire office from our base in Alresford, which is between Winchester and Alton. Jan and I have been married for 39 years and we have two children and four grandchildren.  I'm originally from Bristol and my early career saw me working in banking before moving into insurance. We’ve lived in Cheltenham, Gloucester, Bristol and Edinburgh before moving to Alresford in the 1990s.

Outside of work I enjoy (very) amateur dramatics. I also enjoy photography and watching rugby.

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Melissa Fleming - General Manager

My name is Melissa, I joined Home Instead Senior Care in 2013 as a scheduler. During my time with Home Instead i have also been Recruiter, Deputy Care Manager and Registered Care Manager.   I gave up my registration in summer 2020 and my Role within the business now is General Manager.  

My role is to ensure the smooth running of the day-to-day operations. Ensuring all the office staff have the skills and confidence to grow within the business. I also make sure all clients are safe, well and happy alongside ensuring the CAREGivers feel supported and have all the training they need. 

I have completed my Care Manager training and a QCF level 5 in Health and Social Care. 

Outside of work I enjoy spending time with family and friends and taking my dog Nelly for long forest walks. 

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Alyson Slatcher - Joint Registered Care Manager & Head of Client Experience

My name is Alyson, I joined Home Instead in 2011 as a CAREGiver. I really enjoyed going out into the local community and supporting clients to remain in their own homes.

In 2014 I was promoted to team leader and learnt the skills to mentor other CAREGivers. In early 2016 I was given the opportunity to come into the office and support Melissa as Assistant Care Manager.  In summer 2018 I became Joint Registered Care Manager alongside Melissa. I am now sole Registered Care Manager and my daily role is to ensure all clients are kept safe, to meet any new prospective clients and to regularly review existing clients' needs.  I also support Angela to ensure the CAREGivers' experience runs smoothly.   I have completed my QCF Level 5 and Care Manager training. 

When I'm not at work I enjoy spending time with friends and family and going on holiday. I used to run my own flower stall and I enjoy  making  bouquets in my spare time.  


Nicola Panunzio - Deputy Care Manager

My name is Nicola, I Joined Home Instead as a CAREGiver in 2014 and became Field Supervisor in 2018 but took Maternity leave with my son until August 2020.   My role is to support Alyson our Registered Care Manager with ensuring all clients kept safe, to meet any new prospective clients and to regularly review existing clients' needs. I also mentor new CAREGivers with the on boarding process and supervise and support existing CAREGivers. I have completed my NVQ Level 3 in Health & Social Care and will be going on to start my Level 5 in Leadership and Management.    In my free time i enjoy seeing friends and spending time with my family. 

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Angela Petley - CAREGiver and Training Manager

My name is Angela, I joined Home Instead Senior Care in March 2014 as a CAREGiver and was promoted to Team Leader for Eastleigh and Chandlers Ford. I thoroughly enjoy visiting our clients and assisting them to remain in their own homes as independently as possible and being a 'big sister' to our CAREGivers.

I came into the office in 2017 and was given the wonderful opportunity to help support and develop our CAREGivers and Clients and am hoping to pass on my motto - "it is too enjoyable to be classed as a job."    My role in the office is to ensure all CAREGivers have support, regular supervisions  and training as required. I also run the learning and development training for all new CAREGivers alongside Stephen.   I have also completed my NVQ Level 5 and Care Manager training.

Outside of work I enjoy reading and knitting.       


Stephen Morley - Deputy CAREGiver and Training Manager

My name is Stephen and I have been with Home Instead since 2011, initially as a CAREGiver and more recently as a Field Supervisor. What I enjoy most about my role is the support that I can give to CAREGivers by identifying and fulfilling their training needs, so ensuring that they feel fully confident in delivering quality care to our clients. I also support Angela, our Head of CAREGiver Experience, in the training and mentoring of new CAREGivers. Outside of the office I enjoy photography, gardening and volunteering on the Watercress Line, our local steam railway.

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Tony Winterton - Recruitment Coordinator

My name is Tony, I joined Home Instead in April 2019 as Recruitment Coordinator.  I have worked in Recruitment for over 25 years with the last 3 years in Healthcare.  I am looking forward to the challenge of ensuring that Home Instead recruits the caring and talented CAREGivers needed to deliver the high quality service for which it is renowned.   Outside of work I enjoy spending time with my family and, when I get the chance, I enjoy a round of golf, going to theatre and watching football.   


Miranda - Scheduler

My name is Miranda, I joined Home Instead 2016 as a CAREGiver. I joined the office in September 2020 in the role of Scheduler.  What I love most about my role is being able to enable people to remain at home and ensuring all my fellow CAREGivers feel supported.  The role of Scheduler is a challenging but rewarding role that I am enjoying.  

In my spare time I mostly spend this with my family spoiling my granddaughter. 

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Nathan Bristow - Marketing Officer

My name is Nathan, I am a recent graduate from Bournemouth University with a Bachelor of Arts in Media Production. I joined the office in September 2021 in the role of Marketing Officer. I love working within a sector that gives back to the local community that I grew up in. I look forward to the challenges that may oppose me, in what is the start of my new career in marketing.

Outside of the office I enjoy playing sports and spending time with friends and family.

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Kerrie Thompson - Experienced Administrator

Hello I'm Kerrie, I joined Home Instead Central Hampshire in November 2020 as an Experienced Administrator. I help to keep the office running smoothly by assisting our Care & Client Managers in all capacities.

Outside the office, I love to spend my time walking my Border Collie Toby in the countryside and baking lots of cakes!


Louise Hill - Admin Assistant

My name is Louise, I joined Home Instead Central Hampshire in November 2021 as an Admin Assistant. I work closely along side Melissa and assist with day-to-day operations to keep the office running smoothly. 


Office Dog - Pippin

Meet Pippin,  Pippin enjoys welcoming everyone that stops by the office to see us.  She loves a good tasty treat at the end of a hard days work.  


Office Dog - Nelly

Meet Nelly,  Nelly enjoys running around the office causing all types of mischief.  She loves all the extra attention when we have lots of visitors and likes to chase her friend Pippin around in between sunbathing. 

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Our CAREGivers

Meet the people who are at the heart of our business...   Our CAREGivers!

We wouldn't be able to operate here at Home Instead Central Hampshire if it wasn't for our wonderful, kind and caring CAREGivers who go above and beyond every day for our clients.       
If you would like to find out more about becoming one of our CAREGivers contact Tony today on 01962 736681.