Choosing the right care for you

At Home Instead, we understand that senior care is not always an easy thing to talk about with relatives as it’s highly emotional. The process of looking for care can also feel overwhelming - especially if it’s the first time you have had to think about it. Home Instead is here to help you make an informed choice that is right for all those involved.

Specifying the right type of care

As a first step, have a conversation with your loved one to find out what support they may need. We’re here every step of the way with advice on talking about care with your family and can help you to explore the possibilities of having some external support. 

After an initial conversation, you may wish to arrange a needs assessment with your local authority to decide on the level of care you or your relative may need. Alternatively, contact your local Home Instead office for a free consultation.

Deciding on the right kind of care

To help you make the right decision about care for you or your loved one, find out more about the difference between home care and residential care and the difference in costs between home care and residential care. We understand that, where possible, most people would prefer to stay living at home where their precious memories are. Getting a little extra support at home is a good step to introduce the idea of care slowly. It also works out as great value for money, as it is a fraction of the cost of most residential care options.

Choosing the right care company for your care provision

When searching for a care company, you may want to look at its most recent inspection report which provides a rating on how the service is performing. The independent regulator varies according to region:

Each regulator has a duty to monitor and inspect all organisations providing care to ensure standards are being met. Home Instead holds more CQC ‘Outstanding’ ratings than any other home care provider in the UK.

Senior care reviews

When searching for care, you can also search for independent reviews from other people receiving the service. is the leading source of independent home care reviews and features more than 11,000 reviews. In the UK, Home Instead is the number one most recommended company in the Top 20 Home Care Awards

We’re also proud that our independent annual survey Pursuing Excellence by Advancing Quality shows that 96% of our clients would recommend Home Instead. Find out more about what people say about us.

Making your care choice

Helping those closest to you to make a considered choice means that precious family time can be quality time.
We will work with you to provide flexible, personalised home care based on what you would like, how and when you want it.
Discover more about our range of home care services or book a consultation with us to discuss your needs.