Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The following nomination from our client Mr S was submitted to South Staffordshire County Council for The Dignity In Care Award. Wendy is supplied to me by Home Instead Senior Care Cannock as a carer & companion for my wife Margaret. Margaret has Huntington’s Chorea and is totally dependent for everything from her carer. Margaret was diagnosed with the illness approximately 20 years ago. I rely on carers to help me care for Margaret 24 hours a day. During the time Wendy has been coming over the past 12 months, Margaret has shown a lot of improvement both in health and spirit. This is quite against all that I was told could happen by specialists, doctor’s etc. The improvement is totally due to the consideration and kindness shown to her by Wendy. She has proved to be the main person who can look after all of Margaret's needs, both physically and mentally. This includes administering to her peg site, giving food and water in correct amounts at the proper times and recording everything correctly. Margaret is always kept clean and tidy and comfortable with a gentle ease that is essential for her condition. It is also nice to see the companionship that has built up between them both. Looking after Margaret's mind is vital to her well being, whether Wendy is reading, talking to Margaret or just laughing, the pleasure Margaret receives is very visible. There is something else which I would call dedication. Wendy fell on her arm and has been in plaster for about 8 weeks, recently the plaster was removed. Throughout all of this time, Wendy never missed an appointment and continued with all of her work undeterred. She turned up mornings, afternoons, evenings or any day of the week as we needed her, always with a smile, readily there to help. About four years ago, Margaret was especially unwell, everyone including family members said she must go into a nursing home. When I look at my lovely wife now and think how well and happy she looks, I give thanks to Wendy for making this happen. Mr S, Burntwood

Nomination For Dignity In Care Award