Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Being a CAREGiver

At Home Instead Cannock we are always looking for fantastic people to join our team of CAREGiver's. This is due to the increasing demand for our services throughout the area from Cannock, Hednesford, Heath Hayes, Cheslyn Hay, Great Wyrley, Little Bloxwich, Rugeley, Slitting Mill, Etching Hill, Longdon, Brewood, Penkridge & Wheaton Aston.

The demand for our service is testament to the great work carried out by our CAREGiver's which has earned Home Instead a great reputation for delivering high quality companionship focused home care services to the people of Cannock Chase.

This special role is ideal for any lady or gentleman that wants to build a lasting relationship with an older or less able person and make a real difference. We do assist people with a whole range of personal care activities however many of our clients are able to take care of their own personal needs. They may require help with tasks around the home or with carrying their groceries back from the supermarket. Maybe they may have lost the confidence to go out and about in their local community or they may have been diagnosed with Alzheimer's disease. It is the flexibility and unique approach of Home Instead that is a great comfort to an older person and their families. Our CAREGiver's are matched to the personality and background of our clients, so that interests can be shared and there are strong foundations on which to build an extraordinary relationship.

Empathy, compassion and reliability are much more important than formal experience in a care position. Many of our most successful CAREGiver's have no prior experience. They come from a wide variety of backgrounds and all have their own story to tell. To them working for Home Instead Senior Care is so much more than "just another job" to them it is about giving something back and having their own life enriched by performing this role.

Our training is designed to give our CAREGiver's the skills and knowledge to go out and care for their clients safely and with confidence. We have recently introduced our new Alzheimer's and Dementia training programme, which is accredited by City and Guilds. This is a fantastic training programme and we are immensely pleased that we are able to offer this formal qualification to our CAREGiver's alongside our existing training programme.

The role of the CAREGiver with Home Instead is quite different to the role of a home care assistant with a traditional home care agency. We assign our CAREGiver's to regular clients and we aim to assign them to clients in their local area. We do not and will never carry out 15 minute calls and we do not have clients who only have 30 minute calls as part of their care package. We never deduct travelling time from the visit as we want our CAREGiver's and client's to spend quality time together rather than rushing to get through a list of tasks. This is the key to maintaining positive relationships, we want our CAREGiver's to feel happy and content in their roles and help us to achieve our vision which is to "change the face of ageing"

Do you feel that you could devote some time to an older person, from just a few hours per week?

Do you want to make a real difference in your local community?

Do you want to work for a company that feels passionately about improving the lives of people?

If you answered "yes" to those questions, take the first step and contact Home Instead in Cannock and start an unforgettable journey to become a Home Instead CAREGiver.

Read about the experiences of our Caregivers in our latest CQC Inspection Report.


  • UKHCA Registered

Home Instead Cannock has exceeded my expectations in every respect. For the past four months, they have been helping to care for my 94-year-old mother. She is a very independent woman who is determined to remain in her own home, but her increasing frailty and occasional forgetfulness were making this more of a worry for us both. The serious illness of her longstanding and much loved carer meant that Mum’s independence was at risk and, not being on the spot, I didn’t know where to start to find a replacement. When a friend from St Albans recommended HISC , I decided to give HISC Cannock a try. From my initial phone call to Fran to my first meeting with Ruth, I felt reassured and confident that my mother’s needs and preferences would be taken into account. I was impressed at the care with which Ruth identified caregivers to match my mother’s own interests and background, something which has proved invaluable as the weeks have gone by, as they have so much to talk about with her - which is just what my mother needs. The level of attention to detail is quite outstanding and the amount of information I get is well judged. The administration and management of Home Instead is of the highest quality, and the carers themselves are very special people: professional, efficient and kind beyond words. I can honestly say that everyone from Home Instead Cannock seems to really care about my mum, and I feel so grateful to them all for helping her to retain her independence.

Mrs S from Walsall