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"I am writing to thank the Home Instead team for the way you looked after Mum over the last couple of years. Your excellent organisation, your 24 hour availability, your ability to recruit top carers and your integrity to provide the service you say you will provide, made our ability to look after Mum, very much easier. It was reassuring for us all to know she was having the best of care."
"Mum cared for her team and appreciated their efforts in making her life as comfortable as possible when she was unable to cope on her own."
"I do hope the team enjoyed some special days out with her".
"I wish you and your team all the very best in your future endeavours".
"With heartfelt thanks and kind regards"