Dementia Care in Hayes and Bromley
Relationship-led and supportive Dementia Care in Hayes and Bromley from compassionate and experienced home care professionals.
Enquire about careThe Home Instead Dementia Care home care team, here to help the Hayes and Bromley community
In Hayes and across Bromley, many families are navigating the realities of dementia—a condition that gradually affects memory, confidence, and everyday routines. We understand how vital it is to have reliable, compassionate support close to home. That’s why our team, fully trained in dementia and End of Life care through City & Guilds, offers thoughtful, tailored care that truly makes a difference. Whether it’s helping with personal care, managing medication, or simply providing reassuring companionship, click here to find out how we support clients helping them remain comfortable, connected, and cared for in their own homes in Hayes.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Home Instead Dementia Care may be right for you
Dementia is a progressive condition affecting memory, thinking, and daily life. In Hayes and across Bromley, over 4,500 people live with dementia, and our team is here to support them with dignity and compassion. We’re highly trained in both basic and advanced dementia care, including City & Guilds and End of Life qualifications. Our team understands the journey—many have cared for loved ones with dementia themselves. We offer tailored, person-centred care that adapts to each client’s needs, from medication and mobility support to companionship and positive behaviour plans. Our goal is to help people live safely, independently, and well in their own homes in Hayes and the surrounding community.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

I thought I would drop you a short note of thanks for looking after my father. The knowledge that he is being visited regularly in case he does get into trouble is a great weight off my mind.
Mr D's Son

I would like to take this opportunity to thank you for all that you have done for my uncle. I really wish I had contacted you earlier in his illness, it would have helped me so much. I would unhesitatingly recommend Home Instead as a first class service.
LC's Niece

I’d like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum. Mum thinks every one of her Care Professionals are wonderful and I certainly think so too!
RC's daughter

Please thank the Care Professionals for looking after Mum so well. It is amazing how she coped so long at home with such advanced dementia and she wouldn’t have been able to do this without the help of Home Instead.
Mrs H-S's Daughter

I would like to take this opportunity, on behalf of my family, to thank you and all your colleagues for the marvellous services you have provided to my parents over the last few months.
Mr and Mrs L's son

The care professionals that visit Dad are fantastic with him, Dad is smiling and chatting with them.
I would recommend Home Instead to everyone looking for care for relatives.
CP- Daughter of client

The carers were professional, kind, caring, respectful, punctual and always reliable. My mother so looked forward to their daily visits, as they gave her dignity and friendship.
HB- Daughter of Client

We are so grateful for the way that you supported my Mum and Dad during a very challenging couple of years.
All the team were kind and considerate and it made such a difference to us as a family to know that they were visiting.
DE- Son of Client

Choosing the right care providers for loved ones is so important, and everyone who my Father has had has been kind, gentle empathetic, honest and caring and they are all angels in our eyes.
GS- Daughter of client

The carers that Mum and Dad have been amazing. They help with all care whilst maintaining Mum and Dad’s dignity. It’s lovely to walk in and hear Mum and Dad laughing with the carers chatting about everything. They always go the extra mile.
LK-daughter of client

I can’t rate Home Instead Bromley highly enough. My dad has used their care since Jan 2020, and I have found them extremely kind and always very efficient.
HL- Daughter of client

When I turned 90 years old, I decided to look for some extra help.
I have had excellent care. If anyone finds themselves in my situation I would strongly advise them to pick up the phone and call Home Instead!
Mrs H

I feel my mother is in very good hands.
She has a regular team of carers that have built a good rapport with her and the family.
An excellent holistic approach and high standards of care.
Tailored Dementia Care in Hayes and Bromley
In Hayes and Bromley, we support people with dementia to live safely and independently by creating personalised care plans tailored to their needs. We assist with medication management, personal care, mobility support, home help, and escorting clients to GP or hospital appointments—even picking up prescriptions from the local pharmacy. One local client, grieving his wife and living with dementia, was referred to us in a deeply low state. With our support, we cleared a cockroach infestation from his home. Today, he enjoys his visits, takes better care of himself, and has even started going out for lunch again—proof that compassionate, consistent care can truly transform lives.

Get in touch today to
see how we can help
Get in touch Trusted Dementia Care support from experienced home care professionals in Hayes and Bromley
Our Hayes and Bromley team is passionate, professional, and dedicated to delivering outstanding dementia care. We are the only home care provider in the borough rated Outstanding by the CQC, a rating we’ve proudly held for 7 years. With 12 years of experience, a 10 score on homecare.co.uk, and a 2024 win at the Great British Care Awards (London Region) for Home Care Team of the Year, our reputation speaks for itself. But it’s our people who make the real difference—highly trained, compassionate, and creative, they go above and beyond to support each client. Whether it’s planning meaningful activities or ensuring daily needs are met with dignity, our team delivers care that changes lives.

Additional Dementia Care support and activities in Hayes and Bromley
We’re proud to lead local dementia-friendly initiatives across Hayes and Bromley that support both clients and their families. Each year, we host a much-loved Dementia-Friendly Carol Concert and offer free “Love to Move” sessions—gentle exercises designed to boost wellbeing for those with dementia. We have strong links with Age UK and local Admiral Nurses, ensuring joined-up support. Our community connections include the Forget Me Not Friendship Café at Orpington Village Hall and the Memory Lane Café at Community House in Bromley, both offering safe, social spaces. These local initiatives help our clients stay active, connected, and supported in the heart of their community.

FAQs
- Which towns and postcodes do the Bromley, Chislehurst and Orpington team service?Search here if you cannot see your town or postcode
Our office provides care for people at home in the following areas:
Beckenham, Orpington, Chislehurst, Shortlands, Southborough, Elmers End, New Beckenham, Chelsfield, Coney Hall, Keston, Bromley Common, Sundridge, Hayes, West Wickham, Plaistow, Well Hill, Green Street Green, Downham, Farnborough, Nash, Maypole, Bickley, Bromley, Crofton, Elmstead, Goddington, Locksbottom, Upper Elmers End, Eden Park, Park Langley, Widmore, Keston Mark, Pratt's Bottom, Bopeep, Leaves Green, Downe, Luxted, Kent Gate, Farthing Street
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
BR6 8, BR3 5, BR3 4, BR6 6, BR2 7, BR3 6, BR2 6, BR7 6, BR1 4, BR2 0, BR3 3, BR1 1, BR4 9, BR6 0, BR1 5, BR6 9, BR4 0, BR3 1, BR7 5, BR1 2, BR6 7, BR2 8, BR2 9, BR1 3
- Is Home Instead Bromley, Chislehurst and Orpington a locally owned home care organisation?Search here if you cannot see your town or postcode
Home Instead Bromley, Chislehurst and Orpington is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
- What are the benefits of dementia care at home?
With the right care and support, a person living with dementia can be as independent as possible. Dementia home care can enable them to live happily and securely in their own home, in familiar surroundings, surrounded by people they know.
- I have dementia / my loved one has dementia. Can you help me?
Yes. We understand how difficult it can be caring for someone living with dementia but we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme ensures that our Care Professionals are fully equipped to provide exceptional care for individuals living with all types of dementia.
- What is the most common type of of dementia in the UK?Discover More
Alzheimer’s disease is the most common type of dementia, followed by Vascular dementia and then dementia with Lewy Bodies.
- What are some of the possible symptoms of dementia?
- Difficulties with problem solving
- Memory impairment
- Memory lapses
- Struggle to find words
- Difficulty processing information
- Difficulty making sense of what is seen
- Recognising people and places
- Changes in mood and behaviour
- Will my loved one have to give up their pet now they have been diagnosed with dementia?Discover More
When someone is diagnosed with dementia, it is often assumed that keeping their beloved pet is impossible. This is not necessarily the case. Studies have shown that pets have actually been known to increase the health of those with dementia while providing them with a friend to spend their time with. Owning a cute and cuddly companion can even be an essential part of their daily routine. Before jumping to any conclusions, it may be beneficial to review all of your options when it comes to this important decision.
An unexpected diagnosis can be frightening or difficult, and some might discover that they want their pet to remain by their side. After considering the following factors, you may find that there are other alternatives to immediately giving up a best friend.
- How can I help my loved one when they have dementia?Discover More
For people living with dementia and Alzheimer’s, lack of stimulation and boredom can be one of the most frustrating things. It’s important to provide activities that engage and bring pleasure to people living with Alzheimer’s and dementia.
Stimulating activities can help keep them in high spirits and prevent them from developing depression, whilst lessening anxiety and irritability.
Activities should aim to:
- Stir memories and allow them to reminisce about their life
- Foster emotional connections with others – contact with others is vital
- Encourage self-expression
- Make them feel more engaged with life
- Help them feel productive
- My loved one with Dementia has begun to develop aggressive behaviour, can you give me any advice?Discover More
If you have a relative with dementia – perhaps you are their carer – you may be aware that at some point you might find yourself dealing with aggressive behaviour from them. This is a prospect that many people fear, but there are ways to cope with such challenging behaviours.
- Are there warning signs that I or my loved one are getting dementia?Discover More
The early stages of dementia are not always obvious, and symptoms and problems might develop slowly. To add to these difficulties, early signs of Alzheimer’s and dementia are frequently easy to dismiss as a normal sign of ageing. However, if you know what to look out for, you can keep an eye on yourself and your loved ones and identify symptoms early. This will allow you to get the medical advice early on and work out care ahead of time.
- This is my loved ones first Christmas after being diagnosed with dementia, is there any advice you can give?Discover More
For a person with dementia, Christmas poses challenges that include disruption to a routine, confusing changes to décor and the layout of a home, and the pressure to be social over extended periods of time. When somebody’s memory or cognitive skills are deteriorating, they will find these tasks especially difficult; it is important that they are catered for in the most sensitive ways possible.
By looking at each potential challenge in turn, we have suggested some ways to manage these difficulties and have a successful Christmas without causing your loved one with dementia distress or exacerbating their confusion.
- What is the difference between dementia and Alzheimer’s disease?Learn More
There are many types of dementia. Alzheimer’s disease is simply one form of dementia.
- Where did the name ‘Alzheimer’s’ come from?
Dr. Alois Alzheimer is credited with discovering Alzheimer’s disease. Dr. Alzheimer was a well-known and popular German physician and researcher working in the early 1900s. Physicians and scientists at the time had a fascination with the human brain and were studying it to better understand how it worked.
Dr. Alzheimer met Auguste Deter, the first person who was diagnosed with Alzheimer’s. Auguste told Dr. Alzheimer, “I have forgotten myself”. He brought her to the doctor when she started to have memory loss and delusions. Dr. Alzheimer studied her for several years, noting her decline.
Because of Dr. Alzheimer’s discovery, the disease was named after him.
- I have Alzheimer’s disease/my loved one has Alzheimer’s disease. Can you help me?
Certainly. We know how challenging it can be caring for someone living with Alzheimer’s disease, however we have years of experience in helping families cope with the situation at home. Our City & Guilds Assured dementia training programme means our Care Professionals are trained to care for people living with all the different types of dementia.
Reach out and talk to the Bromley, Chislehurst and Orpington team today
Enable your loved ones to continue to live their life with the support of the Bromley, Chislehurst and Orpington team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 020 8658 2535, or fill out the form below.

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