Dementia Care in Hayes and Bromley

Relationship-led and supportive Dementia Care in Hayes and Bromley from compassionate and experienced home care professionals.

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Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for  18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10

The Home Instead Dementia Care home care team, here to help the Hayes and Bromley community

In Hayes and across Bromley, many families are navigating the realities of dementia—a condition that gradually affects memory, confidence, and everyday routines. We understand how vital it is to have reliable, compassionate support close to home. That’s why our team, fully trained in dementia and End of Life care through City & Guilds, offers thoughtful, tailored care that truly makes a difference. Whether it’s helping with personal care, managing medication, or simply providing reassuring companionship, click here to find out how we support clients helping them remain comfortable, connected, and cared for in their own homes in Hayes.

The Home Instead Dementia Care home care team, here to help the Hayes and Bromley community

Award-winning service you can rely on

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see how we can help

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Why Home Instead Dementia Care may be right for you

Dementia is a progressive condition affecting memory, thinking, and daily life. In Hayes and across Bromley, over 4,500 people live with dementia, and our team is here to support them with dignity and compassion. We’re highly trained in both basic and advanced dementia care, including City & Guilds and End of Life qualifications. Our team understands the journey—many have cared for loved ones with dementia themselves. We offer tailored, person-centred care that adapts to each client’s needs, from medication and mobility support to companionship and positive behaviour plans. Our goal is to help people live safely, independently, and well in their own homes in Hayes and the surrounding community.

Why Home Instead Dementia Care may be right for you

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Care at home client Orpington

I thought I would drop you a short note of thanks for looking after my father.  The knowledge that he is being visited regularly in case he does get into trouble is a great weight off my mind.

Mr D's Son

Care at home and home care client Beckenham

I would like to take this opportunity to thank you for all that you have done for my uncle. I really wish I had contacted you earlier in his illness, it would have helped me so much. I would unhesitatingly recommend Home Instead as a first class service.

LC's Niece

Care at home client Bromley

I’d like to express my sincere thanks to you and to your truly professional team for all the help and kindness they have extended to my mum. Mum thinks every one of her Care Professionals are wonderful and I certainly think so too!

RC's daughter

Client receiving care at home Orpington

Please thank the Care Professionals for looking after Mum so well. It is amazing how she coped so long at home with such advanced dementia and she wouldn’t have been able to do this without the help of Home Instead.

Mrs H-S's Daughter

Carer playing chess with care at home client West Wickham

I would like to take this opportunity, on behalf of my family, to thank you and all your colleagues for the marvellous services you have provided to my parents over the last few months.

Mr and Mrs L's son

Live in care Bromley client

The care professionals that visit Dad are fantastic with him,  Dad is smiling and chatting with them.
I would recommend Home Instead to everyone looking for care for relatives.

CP- Daughter of client

Live in care West Wickham

The carers were professional, kind, caring, respectful, punctual and always reliable. My mother so looked forward to their daily visits, as they gave her dignity and friendship.

HB- Daughter of Client

Client enjoying activities whilst having care at home Locksbottom

We are so grateful for the way that you supported my Mum and Dad during a very challenging couple of years.
All the team were kind and considerate and it made such a difference to us as a family to know that they were visiting.

DE- Son of Client

Male client enjoying musical activity from home care professional

Choosing the right care providers for loved ones is so important, and everyone who my Father has had has been kind, gentle empathetic, honest and caring and they are all angels in our eyes.

GS- Daughter of client

Happy client enjoying home care in Bromley

The carers that Mum and Dad have been amazing. They help with all care whilst maintaining Mum and Dad’s dignity. It’s lovely to walk in and hear Mum and Dad laughing with the carers chatting about everything. They always go the extra mile.

LK-daughter of client

Client receiving dementia care in Bromley reminiscing

I can’t rate Home Instead Bromley highly enough. My dad has used their care since Jan 2020, and I have found them extremely kind and always very efficient.

HL- Daughter of client

Bromley home care client choosing clothes for the day

When I turned 90 years old, I decided to look for some extra help.
I have had excellent care. If anyone finds themselves in my situation I would strongly advise them to pick up the phone and call Home Instead!

Mrs H

Bromley home care client enjoying a cup of tea and chat with care assistant

I feel my mother is in very good hands.
She has a regular team of carers that have built a good rapport with her and the family.
An excellent holistic approach and high standards of care.

Tailored Dementia Care in Hayes and Bromley

In Hayes and Bromley, we support people with dementia to live safely and independently by creating personalised care plans tailored to their needs. We assist with medication management, personal care, mobility support, home help, and escorting clients to GP or hospital appointments—even picking up prescriptions from the local pharmacy. One local client, grieving his wife and living with dementia, was referred to us in a deeply low state. With our support, we cleared a cockroach infestation from his home. Today, he enjoys his visits, takes better care of himself, and has even started going out for lunch again—proof that compassionate, consistent care can truly transform lives.

Tailored Dementia Care in Hayes and Bromley

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
see how we can help

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Trusted Dementia Care support from experienced home care professionals in Hayes and Bromley

Our Hayes and Bromley team is passionate, professional, and dedicated to delivering outstanding dementia care. We are the only home care provider in the borough rated Outstanding by the CQC, a rating we’ve proudly held for 7 years. With 12 years of experience, a 10 score on homecare.co.uk, and a 2024 win at the Great British Care Awards (London Region) for Home Care Team of the Year, our reputation speaks for itself. But it’s our people who make the real difference—highly trained, compassionate, and creative, they go above and beyond to support each client. Whether it’s planning meaningful activities or ensuring daily needs are met with dignity, our team delivers care that changes lives.

Trusted Dementia Care support from experienced home care professionals in Hayes and Bromley

Additional Dementia Care support and activities in Hayes and Bromley

We’re proud to lead local dementia-friendly initiatives across Hayes and Bromley that support both clients and their families. Each year, we host a much-loved Dementia-Friendly Carol Concert and offer free “Love to Move” sessions—gentle exercises designed to boost wellbeing for those with dementia. We have strong links with Age UK and local Admiral Nurses, ensuring joined-up support. Our community connections include the Forget Me Not Friendship Café at Orpington Village Hall and the Memory Lane Café at Community House in Bromley, both offering safe, social spaces. These local initiatives help our clients stay active, connected, and supported in the heart of their community.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. - Home Instead Dementia Care in Hayes and Bromley

FAQs

Reach out and talk to the Bromley, Chislehurst and Orpington team today

Enable your loved ones to continue to live their life with the support of the Bromley, Chislehurst and Orpington team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Dementia Care service, please call us on 020 8658 2535, or fill out the form below.

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