Relationship-led and supportive home care in Hastings from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide award-winning home care in Hastings and the surrounding areas, with our local family-run team earning a remarkable 9.9/10 rating on homecare.co.uk. As we age, maintaining connections to the places and people we love becomes essential, which is why our Care Professionals support clients to live independently in their own homes. We love taking our clients on local adventures, whether it’s a peaceful walk around Salts Farm Shop or sharing stories over tea at a local cafe. Our team’s City & Guilds Assured Dementia Training and personalised matching process ensure we deliver the right support for each client, while our family-focused approach gives peace of mind to our clients and their loved ones.
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Our Care Professionals do not wear uniforms, creating a more relaxed and natural atmosphere during home visits. Our office team takes time to thoughtfully match each client with Care Professionals who share similar interests and hobbies. We focus on building genuine relationships through unhurried visits, whether that’s sharing stories over a cup of tea or helping with daily activities. The consistent, familiar faces and personal touches in our service make a real difference to the lives of those we support, helping them feel comfortable and understood in their own homes.
Time and again, our clients share positive stories of how we have supported them and their loved ones. A client’s son commended us for our flexibility during trying times with his father, saying: “As his needs have increased during lockdown etc, Home Instead have been able to increase their care, while retaining the same core team of carers.” One client’s daughter praised our efforts, stating: “It is the little extras that mean such a lot to us; collecting prescriptions, regular messages if there is a problem and always being there to listen and give advice.”
Let's have a chat to
see how we can help
We provide trusted home care across Hastings from our office in Bexhill-on-Sea. Our owner Caroline, leads a close-knit team supported by Care Manager Tyne, who started as a Care Professional and is now completing a Level 5 qualification. Together with Louise managing schedules, our office staff recruit kind-hearted Care Professionals and provide administrative support, we understand what makes a real difference to our clients’ lives. Our local knowledge and genuine care for the Hastings community means we carefully match each client with Care Professionals who share their interests and can provide exactly the right support they need.
We are deeply involved in supporting older adults across Hastings and the surrounding areas through meaningful community activities. Our monthly Companionship Cafe in Bexhill creates a warm space for connection and friendship, with exciting plans to launch similar cafes in Battle and Hastings in 2025. We actively partner with Hastings Dementia Action Alliance, whilst also delivering vital scam awareness talks to help protect vulnerable adults in our community. Our team regularly supports local memory cafes, offering places where people living with dementia and their families can find understanding, support and genuine social connections. This includes offering valuable Dementia Awareness Training to families who need it.