Personal Care in Basingstoke

Relationship-led and supportive Personal Care in Basingstoke from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

The Basingstoke Personal Care team, here to help every step of the way

Personal care is often the main focus of home care, and our experienced team in Basingstoke has been providing personal care services to clients across north Hampshire since 2015. Our objective is to deliver personal care assistance with respect and a commitment to preserving a client’s dignity and independence. We recognise that it is a big step to accept assistance with such a private aspect of your life, so we provide support that is carefully personalised to the individual’s needs and wishes, and we only get as involved as the client wants us to get. Feeling that your personal care has been properly attended to can make a huge difference to an individual’s comfort and sense of well-being.

A caregiver helps an elderly woman sit up in bed in a room with brick walls. Personal Care at Home Instead Basingstoke

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Why Personal Care may be right for you

Our service will aim to maintain a client’s preferred routine and way of life. We will not intrude where we are not wanted. Personal care can start with simply being outside the door in case of difficulty whilst a client takes a shower. It can mean lending a hand to steady someone when necessary and being ready with the towel. It can mean helping to choose clothes, helping to put them on and brushing a client’s hair.
It can also of course mean continence support and more specialised assistance such as managing catheters. Whatever the details of the personal care required, our objective will be to give clients and their families the reassurance that comes from a carefully tailored and truly caring service.

An elderly woman and a younger woman sit on a sofa, smiling and looking at a tablet. Personal Care at Home Instead Basingstoke

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
Two women, one older and one younger, smiling and embracing each other at a table with two mugs. - Home Instead

We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.

Jane, client's daughter

A young woman serves tea to an older woman in a plant-filled garden setting. - Home Instead

Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.

Shirley, client's daughter

A young woman helps an elderly woman with her coat in a cozy hallway, with a lamp and flowers on a table nearby. - Home Instead
I have found Home Instead (Basingstoke) to be excellent in all respects. The carers are empathetic to my wife’s needs, very caring, knowledgeable, conscientious and very affable. The management act very professionally and beyond what I would have expected, referring my wife to the local surgery when necessary.

Edward, client's husband

Two women smiling at a bowling alley, one elderly holding a bowling ball, the other younger with her hand on her shoulder. - Home Instead
Amazed how these carers continue to be consistently ‘on time’ with visits. They always arrive with a smile and more often than not a ‘chirpy’ remark to brighten my day. I have been using this care provider for two years and three months and would not have stayed for so long if I was not very satisfied with the quality of care they provide, not just to my wife, who lights up when they come, but also to myself.

David, client's husband

Two women sitting on a wooden bench, laughing and enjoying a moment together against a leafy background. - Home Instead
Home Instead Basingstoke are very friendly, professional and conscientious. They have provided wonderful home visits and care for my mother, who is in her nineties. She greatly enjoys their visits and they are very caring and friendly. The care staff are very good and the management team run the organisation very well in my experience, and they have all been flexible, understanding and very dependable. They have maintained their high standards consistently despite the huge challenges that Covid has added to their workload. We are very grateful for the service they provide.

Guy, client's son

Elderly couple sitting on a couch by a window, laughing and holding hands, with a plant in the background. - Home Instead

Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.

David, client's son

Two elderly women walking outdoors, smiling and holding hands on a leafy path with trees in the background. - Home Instead
This highly professional team have looked after my mother for a couple of years. The team all demonstrate a passion for care and going the extra mile. Some of the carers became close friends to Mum. They not only provided first class care but demonstrated considerable empathy and patience. They would encourage Mum to talk of her time in the Women’s Royal Navy Service, of the family growing up and of all her memorable experiences. The visits became a social highlight for her as well as for providing essential care.

Richard, client's son

Home Instead client blowing out candles on her birthday cake, watched by her smiling Home Instead carer
Home Instead was recommended to me when it was obvious that my mum needed extra help at home. My mum was very against having someone from outside helping her but when Home Instead came along for the initial meeting my mum warmed to them straight away. They started caring for Mum and were excellent, they turned up on time, did extras like making Mum a sandwich at lunchtime and really took the strain off my husband and me.

Sandra, client's daughter

An elderly woman and a younger woman smiling while looking at a tablet device together in a cozy living room. - Home Instead
The carers are highly professional, conscientious, empathetic and very caring.  They provide first-class care to my 91-year-old mother which allows her to live independently in her own home.  There has always been a continuity of the same carers over the past year, which has been good for Mum. I highly recommend this professional caring company.

Ann, client's daughter

Home Instead clients sitting together on the sofa at home
Home Instead carers are doing a very good job of looking after two elderly people, both suffering with dementia. Without the carers’ daily visits, these two elderly people simply could not continue to live at home, as they cannot prepare food, hot drinks, or be trusted to take their medication. Also these two elderly people need help keeping themselves washed and dressed in clean clothes, and their home clean and tidy. The home care that Home Instead provides really does make the difference between living in the family home and going into a nursing home.

Paul, nephew of clients

Home Instead live-in carer prepares lunch with her Home Instead live-in care client
Home Instead provide daily visits to care for my mother in law, who has Alzheimer’s and other mental health issues.
Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.

Jo, client's daughter in law

Home Instead carer with her client sitting on a bench in a garden centre

We really appreciate the service offered by Home Instead in supporting my mother in her
own home; my mother likes all the care personnel that visit and she looks forward to
their visits. We were delighted that Home Instead took the trouble to find out what my
mother likes to do and her interests, and care personnel are a good ‘match.

Client's daughter

Home Instead carer playing a game of draughts with her client

I am enjoying the friendly professional and helpful company of my two live in carers
who interchange fortnightly.

Barbara - live-in client

Home Instead clients sitting together on the sofa at home

I have been involved with Home Instead Basingstoke, initially through Let’s Move, for four years and have met many of the staff and found them very pleasant and helpful.

Bob on behalf of his partner, Beryl

Home Instead carer with her client taking a selfie in a garden centre

Very pleased with the care . Every effort is made to provide good continuity of care with
any new carers introduced to our father with an existing carer that dad is familiar with.
The carers arrive on time, are kind, friendly, respectful and provide dad every support
to allow him to stay in his own home. Thank you

Client's son, Neil

Home Instead carer serving breakfast to her Home Instead client

We started using Home Instead care team in June last year and I couldn’t have asked
for anything more from them. Right from the initial interview when they came to
meet us we were impressed with them. They seem to have found those ‘Goldilocks’
qualities of having excellent skills, knowledge and efficiency appropriate to the job,
while being kindness itself, not only to my husband who needs the care but also in
offering much needed support to me. I could not ask for more.

Anne, wife of a client

Home Instead carer and her client preparing a meal together

My family did a lot of research before selecting Home Instead. I am very pleased with
their choice of care company.

Kevin, Home Instead Basingstoke client

Tailored Personal Care in Basingstoke

We first met Ralph when he asked us to care for his mother in Hartley Wintney, and we provided elderly personal care for her over a couple of years. Ralph, now living in Silchester, came back to us several years later after a stroke which had left him partially paralysed and in need of help. We immediately started providing Ralph with home help, keeping his house clean, washing and ironing his clothes, and preparing meals. However despite his valiant efforts, Ralph was not managing his personal care successfully. A proud man, requiring care at a much younger age than he might have anticipated, Ralph reluctantly accepted that he needed personal care services. We carefully worked out with Ralph the most acceptable ways to help him.

Two women playing the piano, focused on sheet music, against a wooden wall background. Personal Care at Home Instead Basingstoke

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Trusted Personal Care from experienced home care professionals in Basingstoke

Claire lived near Baughurst, but she was no longer able to drive and her daughter, who lived in London, was concerned that Claire was becoming isolated and lonely. We started providing companionship visits to take Claire out to social events, coffee or just for a walk in Tadley or Basingstoke. Claire was becoming forgetful and it soon became clear to her daughter that Claire was neglecting her personal care. We expanded our involvement to include elderly personal care visits in the mornings, comprising a shower, selection of clothes, hair and make-up, followed by breakfast, and then the outings. Claire and her carers built particularly strong relationships.

A woman holds hands with an elderly woman in a waiting room, while another woman reads a magazine in the background. Personal Care at Home Instead Basingstoke

Additional support and activities in Basingstoke

Feeling unable to attend properly to your personal care can make anyone feel uncomfortable, embarrassed and lacking in self-confidence. Longer term it could lead to skin and other health issues. Families will often be the first to notice if a loved one’s personal care is no longer up to former standards. Our elderly personal care services are there to help in these situations; just give us a ring and our friendly staff will discuss your concerns and how we can help in the most acceptable way.

A woman in a green top smiles at an elderly woman in a purple sweater during a conversation at a table. Personal Care at Home Instead Basingstoke

FAQs

Reach out and talk to the Basingstoke team today

Enable your loved ones to continue to live their life with the support of the Basingstoke team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01256 840660, or fill out the form below.

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