A Career in Care: Krystal’s story

Entering the care profession with Home Instead provides employees not just with a rewarding job but also a career path with fantastic prospects.

Krystal Westgarth made a life-changing decision five years ago to leave her job in credit control to start a new career in care. A busy mum with young children, Krystal was seeking a role that would work around raising a family. Entering the care profession provided the ideal opportunity.

Krystal found a job as a carer and realised it was the perfect fit. Two years later with a strong desire to progress within the industry, she discovered Home Instead and joined our Bedford team having recognised the career development and training that we provide.

“Home Instead treats care as a profession and that’s what made it stand out for me as a company,” commented Krystal. “I knew from the outset that I would be supported through a clear path of professional development including obtaining industry qualifications and specialist training for life-limiting conditions. I wanted a role where I was not only a carer but where I could also become a leader in my profession. Home Instead has given me precisely that and a career that is hugely fulfilling and inspiring.”

Since joining Home Instead Krystal has obtained a Level 3 in Health and Social Care (currently working towards a Level 5) and a Level 2 in Mental Health, as well as completing our specialist training programme for dementia and Parkinson’s Disease. Having joined the company as a part-time Field Care Supervisor in 2019, Krystal committed to a full-time position which she carried out during the Covid-19 pandemic, stepping up to ensure her clients received exceptional care at a time of national crisis.

Having scooped two industry awards for her commitment to care, Krystal was recently promoted to Head of Care Professional Experience at Home Instead Bedford and her ambition doesn’t stop there…

“Ultimately, I would like to become a Care Manager,” added Krystal. “I really enjoy helping my colleagues to develop their professional skills and believe sharing knowledge and my personal experiences as a Care Pro can really help others to progress in our industry.

“Home Instead recognised the potential in me three years ago and I have achieved so much professionally because of the company’s constant support. I want to pay that forward to my junior colleagues, helping them to set and achieve their own professional goals.

“My story demonstrates that if you have the right mindset the sky is the limit in our industry. Care is a profession that is hugely rewarding both professionally and personally. I would highly recommend it to anyone seeking a meaningful career where you end every working day knowing you have made a difference.”