Home Instead Yeovil, Sherborne & Bridport Wins 5 Star Employer Award for the Third Year Running

PEAQ Award team photo

We are delighted to announce that Home Instead Yeovil, Sherborne & Bridport has once again achieved the prestigious WorkBuzz 5‑Star Employer Award — now for the third consecutive year. This award is a powerful endorsement of our commitment to exceptional employee experience, compassionate leadership, and a workplace culture where our Care Professionals feel valued and supported.

Outstanding Feedback From Our Care Professionals

Our 2025 PEAQ (Pursuing Excellence by Advancing Quality) results reveal exceptional levels of satisfaction among our team:

  • 93% of Care Professionals would recommend Home Instead’s services 
  • 93% feel well matched to their clients 
  • 96% say our office systems support them to do their job well
  • 96% say they are treated fairly regardless of race, gender, age, ethnicity, sexual orientation or other differences

These results reflect a culture where Care Professionals are supported emotionally, practically, and professionally — and that directly translates to outstanding care for our clients.

Collage of care pro meeting photos

Excellent Feedback From Clients Too

Our client satisfaction is equally exceptional, with independent data showing:

  • 100% of clients feel safe when our Care Professionals visit 
  • 96% rate the overall quality of service highly
  • 96% of clients say their care pro has an excellent understanding of their care needs.

These results demonstrate the trust clients place in our team and the consistency of the care we provide.

One family testimonial reflects this beautifully:

“Home Instead offers the gold standard of care to my elderly mother. They not only provide a great team but are also professional and patient when dealing with the family and the inevitable changes that need to be made to the care plan. We need to have confidence in every aspect of our relative’s care and Home Instead instil that effortlessly. From the outset, I simply would not use any other provider and can highly recommend Alexia and all her Yeovil area team.”

This is the standard of support we are committed to delivering to every client, every day.

Need exceptional care for yourself or a loved one? Our compassionate, highly trained Care Professionals are here to help. Get in touch with us today.

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Female Client and talking with daughter, client holding a magazine.

“The love shines through.” – Dr Mark Hunt, Director

Reflecting on this year’s achievement, Dr Mark Hunt, Director of Home Instead Yeovil, Sherborne & Bridport, shared:

“Winning this award has been one of the proudest moments in my career, and that was on the first occasion. It is an amazing tribute to everyone we work with to make this happen, and as a happy team, we provide the best care to clients as a result. The love shines through.”

What WorkBuzz Says About the Award

The 5‑Star Employer Award is based entirely on anonymous employee feedback — not branding, not marketing — making it one of the most authentic measures of workplace culture.

Steven Frost, CEO of WorkBuzz, explains:

“The awards are based on data-driven criteria, and the results are powerful because they come straight from employees.”
“This award recognises workplace cultures where employees are proud to work, motivated to do more, and want to stay for the foreseeable future.”

 

Work Buzz 5 Star employer certificate for Home Instead Yeovil, Sherborne and Bridport

Thank You to Our Incredible Team

This award belongs to every member of our Home Instead family.
Your compassion, dedication, and commitment to excellence make all the difference to our clients and their families.
At our recent Care Professional meeting in February, we came together to celebrate this incredible 5‑Star Employer Award as a team — a moment that truly reflected the warmth, unity, and pride that define our culture. It was a wonderful opportunity to recognise the hard work of our Care Professionals and to say a heartfelt thank you for making achievements like this possible.
We were delighted to see our achievement featured in the Somerset County Gazette and by the Homecare Association, helping raise awareness of the importance of high‑quality, relationship‑led home care — and the incredible teams that make it possible.

Looking for Care or a Rewarding Career?

Contact us today to discuss high quality at home care options for your or your loved one or if you want to join our award-winning team.
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Cake with words - Thank you - 5 Star employer