From Fall to Freedom

After a series of serious falls, Margaret was close to giving up hope. But with live-in support from Home Instead Westminster, she didn’t just recover — she got her life back.

Margaret enjoying her new life in Pimlico thanks to Live-in care

Rebuilding a Life After a Fall

“It’s help when I need it — and freedom when I want it.”

After living independently in her flat in Marylebone in Central London for over four decades, Margaret — a retired senior doctor — found herself facing the one thing she had always feared: needing care.

Following a string of painful falls and growing health concerns, she reached out to Home Instead Westminster. What followed was not just recovery — but a complete transformation in her quality of life.

Margaret with her Home Instead Carer outside the Wallace collection in Marylebone

A Personalised Approach That Changed Everything

When Margaret joined us, she wasn’t just looking for safety — she wanted to feel alive again.

Her care plan focused on:

  • Preventing further falls through discreet home adaptations

  • Supporting lifestyle changes like boosting hydration

  • Encouraging daily walks and physiotherapy

  • Reconnecting her with music, lectures, book clubs, and riverside outings

No falls in over 9 months — and her confidence has returned.

Margaret reading the Times with her Live-in carer

Her Journey at a Glance

Before Care

  • 3 serious falls

  • Avoided activity

  • Socially withdrawn

After Live-In Support

  • 0 falls in 9+ months

  • Walking daily and attending physio

  • Re-engaged with hobbies, outings, and music

“I thought care meant losing my independence. But it’s given me back everything I thought I’d lost.”
Margaret

Margaret and her Care Professional in St James Park