Loneliness in Later Life: Signs, Support, and Solutions

How Home Instead helps older people feel seen, valued, and connected.

What if your only conversation this week was with a volunteer? For some older adults, a brief chat with a volunteer may be their only real conversation all week. For too many older adults in West Leicestershire, this isn’t a “what if”; it’s daily life. Loneliness is quietly becoming one of the most pressing and under-recognised challenges facing our older neighbours. And now, the very services designed to support them are under threat.

At Home Instead West Leicestershire, we believe connection is at the heart of good care. That’s why we’re speaking up.

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Loneliness Isn’t Just Emotional; It Has Serious Health Implications

Loneliness is not simply the absence of social interaction. It’s an experience that can leave someone feeling disconnected, even when others are nearby, even when others are around. For older adults in areas such as Hinckley, Coalville, and Market Bosworth, this feeling is becoming increasingly common.

Studies have linked loneliness to serious health impacts, comparable to well-known risks like smoking. It increases the risk of depression, cognitive decline, and chronic health conditions such as heart disease. Lonely individuals are:

  • 1.8 times more likely to visit their GP

  • 1.6 times more likely to go to A&E

  • 3.5 times more likely to move into residential care

  • And yet, despite the known consequences, the support systems tackling loneliness are struggling to survive.

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Befriending Services at Risk in West Leicestershire

Age UK Leicestershire has been running a befriending scheme in North West Leicestershire that provides a lifeline for many. Volunteers visit or call isolated older people, offering companionship, conversation, and much-needed reassurance. For some, this is their only social contact all week.

That important service is facing uncertainty

North West Leicestershire District Council has proposed cutting the scheme’s annual £21,990 grant in stages over the next three years,  until it disappears completely. That’s money which pays for the service coordinator and essential volunteer costs. Without support, the scheme may no longer be sustainable, affecting at least 45 vulnerable residents, people like Sandra, 81, from Coalville, who depends on her weekly visit to stay connected.

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Smiling elderly woman sitting, holding hands with a standing man in a green shirt. - Home Instead

Council Cuts and the Cost of Disconnection

Councillor Nick Rushton has defended the cuts as necessary due to budget constraints, suggesting Age UK seek national fundraising support instead. But that misses a key point: local services depend on local funding.

Volunteers can’t just be sent out to visit people without oversight, safeguarding, or training. The grant covers these vital elements, not luxuries, but the framework that keeps the entire service safe and reliable.

Reducing the grant could increase demand on health and social care services and health and social care systems. When people lose social contact, they often turn to the only place left: their GP, hospital, or emergency services.

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Social Isolation in Leicestershire: A Growing Problem

The 2015 Leicester Health and Wellbeing Survey found that around 10% of people felt lonely “often” or “all of the time.” It’s not limited to the over-80s. In fact, people aged 50–69 reported the highest levels. And for older people from ethnic minority backgrounds, loneliness is even more pronounced, particularly for those who moved from abroad and now face language barriers or smaller local networks.

In Leicester and Leicestershire, it’s estimated that around 30,000 people are experiencing frequent loneliness. This highlights the scale of the challenge. If left unaddressed, loneliness could have broader public health implications.

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Client & Care Professional - Home Instead

Building Connection Through Meaningful Activities

What works? Research shows the most effective ways to tackle loneliness include structured, purposeful activities. Here in West Leicestershire, we’ve seen how something as simple as a shared cup of coffee can make all the difference.

Activities that offer both engagement and community include:

  • Book clubs – Reading brings people together, sparking conversation and shared reflection. It’s not just about the books; it’s about belonging.

  • Indoor gardening – Particularly good for those with limited mobility, these sessions provide routine and a reason to look forward to each day.

  • Local theatre trips – Shared cultural experiences encourage laughter, conversation, and connection.

  • Coffee mornings and memory cafés – These relaxed, informal settings provide a friendly space for companionship, especially helpful for those living with dementia or early memory loss.

  • These kinds of opportunities are often offered by local charities, churches, community groups, or care providers like Home Instead West Leicestershire. But they need support, coordination, and, crucially, funding.

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Re-engage: Consistent Connection on a National Scale

While Age UK fights to keep its local scheme alive, charities like Re-engage are also making a difference. They run national befriending services with local roots, including monthly tea parties, regular phone calls, and online sessions. Their approach focuses on consistency: developing long-term social connections that reduce loneliness over time.

Re-engage relies on referrals from GPs, families, and friends. They also depend on volunteers, many of whom build lasting friendships with the older people they support.

Just £28 covers a seat at a monthly tea party, and £16 can fund phone calls for an entire month, modest sums that offer enormous value in human terms.

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Housing and Transport: Unseen Contributors to Isolation

Loneliness isn’t just emotional. It’s often practical. Leicestershire’s Accommodation Strategy for Older People recognises that many older adults spend up to 90% of their time at home. If that home is hard to move around in, far from bus routes, or lacks accessible outdoor space, it can deepen a sense of isolation.

Access to well-designed housing, from bungalows to supported schemes, can delay or even prevent moves into residential care. When homes have shared spaces for meals, activities, or social events, they can bring people together without the need to travel far.

Likewise, community transport schemes, dial-a-ride services, and help getting to appointments or social events can play a vital role.

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Client & Care Professional - Home Instead

What Can We Do in West Leicestershire?

Loneliness may not always be visible, but it deserves our attention. Every one of us has a role to play in keeping our older community members connected.

Here’s how you can help:

  • Raise your voice: Contact your local councillor and express your concern about funding cuts to Age UK’s befriending service.

  • Give your time: Volunteer for a phone chat scheme, offer transport to a coffee morning, or help run a memory café.

  • Refer someone: If you know an older person who’s alone, encourage them to join a local group or refer them to organisations like Age UK or Re-engage.

  • Donate locally: Even small donations can go directly toward keeping befriending services running in our area.

  • Share this message: The more people understand the real impact of loneliness, the harder it becomes to ignore.
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Loneliness Should Never Be Inevitable

The proposed funding cuts are about more than money. They’re about the well-being of our parents, grandparents, and neighbours. Human connection isn’t a luxury; it’s a basic part of living well.

At Home Instead West Leicestershire, we see every day how a caring chat, a shared activity, or a friendly face can make someone feel seen, heard, and valued. Whether it’s through companionship care, help attending a local event, or simply a cuppa and a catch-up, we know that connection matters.

Let’s act before moments of quiet become missed opportunities for connection. Let’s act now.

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Areas We Serve

Aylestone, Birstall, Braunstone, Enderby, Glenfield, Kirby Muxloe, Leicester Forest East, Narborough, Ratby, Thurmaston, Wigston

CV13 0, LE18 4, LE19 0, LE19 1, LE19 2, LE19 3, LE19 4, LE2 9, LE3 1, LE3 2, LE3 3, LE3 6, LE3 8, LE3 9, LE4 0, LE4 1, LE6 0, LE67 1, LE67 6, LE67 9, LE7 7, LE8 4, LE9 2, LE9 7, LE9 8, LE9 9

46 Boston Rd, Leicester LE4 1AA

0116 484 9613

https://www.homeinstead.co.uk/west-leicestershire/