Personal Care in Sutton, Surrey
Relationship-led and supportive Personal Care in Sutton, Surrey from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Sutton, Surrey Personal Care team, here to help every step of the way
As we age, maintaining personal care routines, such as bathing, dressing, or brushing our hair, can become more challenging, especially as balance and mobility begin to fade. But these everyday tasks are more than just practical needs; they’re tied to confidence and self-esteem. That’s why, at Home Instead Sutton, we provide award-winning personal care that’s dignified and unintrusive. As runners-up in the Sutton Business Awards and recognised locally for our commitment to exceptional care, we’re trusted by families across the borough to deliver relationship-led personal care that enables older adults in Sutton to feel comfortable in their own skin, in the place they call home.
Get in touch today to
see how we can help
Why Personal Care may be right for you
We understand that accepting personal care can be a sensitive decision, but with the right approach, it can become a natural next stage of the home care journey. At Home Instead Sutton, our personal care services help older adults continue their day-to-day lives at home, without compromising independence or quality of life. Whether that means assistance with bathing, dressing, toileting, or managing medication, we’re here to make those intimate moments feel less daunting. Every care plan is shaped around the person, delivered by a care professional who understands their unique needs and preferences. With consistent, unhurried visits, we’re here not just for clients, but for families too, so everyone can feel confident about what comes next.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
I would like to thank you and your carers for the support that you provided for my Dad whilst he was at home. My Dad grew very attached to all his carers and talks about them fondly and certainly misses the one to one relationship that he had with all of them. Thanks also for your regular telephone communication keeping me updated with developments.Mrs P, Wallington
Home Instead’s reliable service and superb, understanding caregivers enabled Dad to enjoy living at home for as long as possible. The records kept and phone calls were very helpful and useful. I was able to see changes is Dad’s abilities and adjust care accordingly. Dad is now in residential care and I was delighted when Sutton Home Instead agreed to continue with supporting Dad once a week. He is very lucky!Mrs B
Mum has gone from being doubtful and sceptical about receiving care from outside of her family, to being very happy and satisfied with your service and she really looks forward to A’s visits. Thank you very much for your care and attention to detail with regard to Mum’s needs and I really appreciated your contact to keep me informed and updated in the early stages of “the match.”Mrs C.O. Carshalton
H was marvellous! She worked well with Mum- my husband and I were impressed with how she hit the ground running so to speak. H even had Mum at Church before I got there on Sunday and she looked lovely! Thank you so much for getting the right person for Mum. It was so comforting to know that Mum was in good hands while D was away.Mrs S.L.
All the carers that I have met have been professional, caring, friendly and empathetic. I would highly recommend the Sutton team to anyone looking for assistance.Mr S
Tailored Personal Care in Sutton, Surrey
For many older adults in Sutton, accepting help with personal care can feel like a big step, but it doesn’t have to be a difficult one. For example, one client came to us for support with morning bathing but felt anxious about letting someone into such a private part of her routine. During early visits, her care professional discovered she had been a music teacher at Overton Grange School. With that in mind, they began playing her favourite classical pieces to help her relax and feel at ease. What began with hesitation slowly turned into trust, and these visits are now a regular part of her routine. It’s thoughtful touches like these that help make personal care feel truly personal.
Get in touch today to
see how we can help
Trusted Personal Care from experienced home care professionals in Sutton, Surrey
At Home Instead Sutton, we understand that delivering exceptional personal care begins with forming genuine, trusting relationships. That’s why our team takes the time to understand the person behind the routine. Many of our care professionals have shared how proud they are to make a difference, not just by helping with practical tasks, but by being there day after day. It’s this consistency and commitment that helps our clients feel at ease, especially during more intimate care moments. As a team, we value openness, empathy, and adaptability, qualities that make our personal care feel less clinical. It’s not just about what we do, but how we do it, helping your family feel at ease every step of the way.
Additional support and activities in Sutton, Surrey
We believe personal care should do more than support daily routines; it should empower older adults to feel confident stepping back into the wider world. That’s why we encourage our clients to take part in inclusive activities that promote connection, movement, and enjoyment beyond the home. For example, we regularly support visits to the Forever Fit class at the David Weir Leisure Centre, where their gentle group exercise helps boost strength and wellbeing. We also work alongside Sutton Befrienders, who organise age-friendly walking groups and social events. Whether we’re helping someone get ready to join in or offering a supportive arm on the way, we’re here to make sure no one has to navigate it alone.
FAQs
Which towns and postcodes do the Sutton, Surrey team service?
Our office provides care for people at home in the following areas:
Morden, Carshalton, St Helier, Cheam, The Wrythe, North Cheam, Roundshaw, South Beddington, Woodmansterne, Belmont, Hackbridge, Woodcote Green, Sutton, Wallington, Rosehill, Lower Morden, Carshalton Beeches, Little Woodcote, Carshalton-on-the-Hill, Benhilton
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
SM2 5, SM6 7, SM4 5, SM2 7, SM6 9, SM7 3, SM5 1, SM1 4, SM1 1, SM4 6, SM5 3, SM6 8, SM4 4, SM2 6, SM1 3, SM3 9, SM3 8, SM5 4, SM5 2, SM1 2, SM6 0
Is Home Instead Sutton, Surrey a locally owned home care organisation?
Home Instead Sutton, Surrey is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
What is personal care assistance?
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
What are the benefits of personal care assistance?
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
Why choose personal care assistance at home?
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
How will I know who is providing my care?
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
Will I have the same Care Professional?
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
How do I know my Care Professional is competent?
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Sutton, Surrey team today
Enable your loved ones to continue to live their life with the support of the Sutton, Surrey team. If you would like more information about our high quality Personal Care service, please call us on 020 8103 2222, or fill out the form below.
Become a Care Professional today
