Home Care in Sutton Coldfield

Relationship-led and supportive Home Care in Sutton Coldfield from compassionate and experienced home care professionals.

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An elderly woman smiles at a younger woman pouring tea, while another person carries groceries in the background. - Home Instead

The Sutton Coldfield Home Care team, here to help every step of the way

Since 2010, we’ve been supporting families across Sutton Coldfield, Shenstone and Walsall with care that feels both professional and warmly personal. We understand that choosing support for someone you love is a significant step – that’s why we take time to understand what matters most to each person we care for. Our 9.9 rating on homecare.co.uk reflects our commitment to thoughtful, unhurried care, with visits that are never less than an hour. Whether it’s companionship, help around the home, or more comprehensive support, our Care Professionals become trusted faces who understand both routines and preferences, helping maintain the independence that means so much.

Two people at a table with a tablet, coffee, and pastries. One in a green sweater shows something to the other. Home Care at Home Instead Sutton Coldfield

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Why Home Care may be right for you

Local Care Professionals are carefully matched with clients based on shared interests and personality, helping to build natural, trusting relationships that can help a person maintain their independence. From companionship and home help to personal care, our highly-rated service adapts to changing needs whilst ensuring clients can stay in the comfort of their own home, surrounded by familiar memories.​​​​​​​​​​​​​​​​

A man with a cane and a woman walk and talk near a post office, both wearing jackets on a cloudy day. Home Care at Home Instead Sutton Coldfield

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.
  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.
  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.
  • Health appointment management

    We support you to attend those important health appointments.
  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.
A caregiver and elderly man smile and chat while baking together in a bright kitchen with large windows. - Home Instead

Home Instead care for my brother, who is 48 and has physical and learning disabilities. They are absolutely wonderful. They mean everything to him – and me. They give him friendship, safety, routine, hygiene, independence and fun. They allow me to work and care for my own family, and communicate in the most professional and reassuring way.

M Ruben

Client with Care Professional - Home Instead

I have used Home Instead (Sutton Coldfield) for two years and have been extremely happy with the service that they provide. All the staff are very pleasant and helpful. Nothing is too much trouble for them. They really have taken good care of me and for this, I am very grateful.

P Cain

Care Professional - Home Instead

Mum is extremely happy with her carers. Mum really enjoys the carers’ company and looks forward to her visits every week. The carer understands mum and makes mum feel like a valued person, mum’s spirits are always lifted after her visits. Mum tells me how they have a sing along to the songs on the smart speaker and have a lovely time. All-round excellent service – we are so lucky to have found Home Instead.

L Bonner

A woman applies makeup to an elderly woman in a bright room with large windows in the background. - Home Instead

We are more than satisfied with the service provided. The company is able to accommodate our needs with the same known group of carers (so appreciated by my mother) and, when we request it, are able to provide more care on a random basis.

C Townsend

A male carer sitting down with his elderly client who is having a cup of tea and talking. - Home Instead

Without the care provided by Dad’s regular carers, he could not remain in his own home, which is what he wants. He (and they) share fun and laughter as well as provide the care he needs. When we visit, we no longer spend our time cooking, cleaning, washing etc; we can actually spend time with Dad – this is very important to us. It also allows his family to continue to work.

A Stinchcombe

Client with Care Professional - Home Instead

We have carers come in every morning and evening during the week to help our Dad stay in his family home. All the carers and staff and Home Instead have been most helpful and supportive to Dad. Always punctual, respectful and friendly – I certainly would recommend to anyone needing home care.

M Blakeway

Client with Care Professional - Home Instead

We cannot fault the care for Mom. I would not hesitate to recommend Home Instead and in fact, I often do. Each of the 4 main carers are so kind, friendly and professional. I trust each of them implicitly. Nothing is too much trouble and most importantly Mom is very fond of them all too. We like that they stay for an hour after having previous agencies dash in and out. 100% recommend.

N Miles

Person holding a folded stack of freshly washed clothes, standing near a window with light streaming in. - Home Instead

I would highly recommend Home Instead (Sutton Coldfield). They were extremely helpful from the moment you picked up the phone. Always willing to help the care was second to none. Fabulous caring staff attended 4.5 hours a day and even slept over. They even helped me when it was decided that my aunt needed to be in a home a very difficult time but best for her. I couldn’t find any faults! Worth every penny!

B Farthing

A woman and an older man sit at a round wooden table in a garden, enjoying a conversation over tea and pastries. - Home Instead

I have been incredibly impressed with the care team and admin staff at Home Instead during the 5 years they have helped my father. As a doctor, I come across many care staff and Home Instead are the best by far. If you are looking for someone to provide the sort of care you would give your relative yourself then I couldn’t recommend Home Instead Sutton Coldfield team more.

M McNab

Person in a maroon jacket cleans a mirror with a yellow cloth in a white-tiled room with a window. - Home Instead

All the staff at Home Instead (Sutton Coldfield) are outstanding. They are polite, professional, reliable and always go above and beyond what is expected. Between them they have made it possible for Dad to be able to stay in his own home and have built a lovely relationship with us, giving me great peace of mind knowing that Dad is safe and exceptionally cared for. I cannot recommend Home Instead enough.

A Davies

A female carer enjoying a bit of gardening with her client whilst talking about their loved ones. - Home Instead

The carers that visit Mom are extremely reliable, caring and consistent in the support they provide. They not only understand Mom’s needs and help her to stay safe and well, but they have also taken the time to get to know her really well so that she feels at ease with them. I highly recommend Home Instead to anyone who is looking for support at home.

A Keight

Client - Home Instead

Home Instead provided 24-hour care for my mum whilst we went away for a few days. I cannot praise them enough for the quality of care all the caregivers provided. They were kind, respectful and caring and gave me total peace of mind. Nothing was too much trouble. I was able to read care notes online for added security. I will definitely be using them again. Excellent!

M Wall

A senior woman and a younger woman talking at a wooden table with framed art on the wall behind them. - Home Instead

The care that we have received during the last few months has been outstanding and the help most useful. They are friendly, nothing is too much trouble and they are reliable. The ladies we have make me feel secure in a crisis.

M Pipkin

Tailored Home Care in Sutton Coldfield

Our personalised support makes a real difference to clients’ daily lives, with one son sharing: “We have carers come in every morning and evening during the week to help our Dad stay in his family home.” Another client’s daughter praised how “All the carers and staff at Home Instead have been most helpful and supportive, always punctual, respectful and friendly.” It’s feedback like this that shows how our careful attention to individual needs helps people maintain their independence at home.

Two women playing the piano, focused on sheet music, against a wooden wall background. Home Care at Home Instead Sutton Coldfield

Our Partners

  • Alzheimers Society
  • Parkinsons UK
  • Homecare-Association
  • British Franchise Association
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Get in touch today to
see how we can help

Get in touch

Trusted Home Care from experienced home care professionals in Sutton Coldfield

Our owner and Managing Director, Aman Gill, leads with a clear vision of making a real difference in people’s lives across our area. Our local team brings together a depth of expertise, including our experienced Care Manager Lisa. Every Care Professional completes our comprehensive training to ensure the highest standards of care at home.

A woman in an apron talks to a seated man in front of a brick wall. Home Care at Home Instead Sutton Coldfield

Additional support and activities in Sutton Coldfield

We’re committed to supporting our wider community through two welcoming memory cafés across Sutton Coldfield. Every Monday at Erdington Methodist Church and Tuesday at All Saints Church Centre in Four Oaks, we bring people together for friendship and activities. Our “Love to Move” sessions, developed with the British Gymnastics Foundation, help promote movement and wellbeing for local older adults. These community initiatives reflect our dedication to making Sutton Coldfield a more supportive place for everyone.

An elderly woman and a younger woman sit on a sofa, smiling and looking at a tablet. Home Care at Home Instead Sutton Coldfield

FAQs

Reach out and talk to the Sutton Coldfield team today

Enable your loved ones to continue to live their life with the support of the Sutton Coldfield team. If you would like more information about our high quality Home Care service, please call us on 0121 323 4200, or fill out the form below.

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