Home care in St Helens

The Home Instead team at St Helens are proud to provide expert home care across the area.

Helping you stay living comfortably at home.

Since 2012, we've proudly provided expert home care to the St Helens community. As a family-run business, care is our essence. We ensure compassionate, professional, and reliable care for your loved ones.

From Directors to Care Pros, our team brings years of expertise and dedication to every home we support.

We create bespoke packages, keeping clients at the centre of their care journey. Whatever support you feel you need—we're here for you.

A calm lake with a small wooden dock, surrounded by greenery and wildflowers under a clear blue sky. - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Home Care
Personal Care

Home Help & Housekeeping

Companionship

Daytime Care
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.

Meet the team

Julia Smith
Managing Director
I started Home Instead St Helens with my daughter in 2012. Our mission is to provide St Helens with the highest quality of care with core family values at our foundations. We are a family business that makes care personal to you.
Julia Smith
Managing Director
Ben Smith
Operations Director
In 2016 I joined the family business here at Home Instead St Helens. Since then, it has been my role to make sure I improve the way we deliver care, from the technology we use to the way we communicate with you.
Ben Smith
Operations Director
Eilish Bacon
Care Manager
I joined the Home Instead family in 2018 as a Care Professional. Since then, I have progressed from Care Professional to Care Manager which means I am responsible for all our Clients and Care Professionals receive and deliver the best care possible.
Eilish Bacon
Care Manager
Charlotte Downham
Recuitment and Training
I joined Home Instead St Helens in December 2025. Since then I have progressed from Care Professional to Recruitment and Training Co-Ordinator.
Charlotte Downham
Recuitment and Training

Elderly woman in a pink robe smiling and holding a green mug indoors with blue curtains in the background. - Home Instead

Very happy, care is the best I have ever had. Staff are very nice and helpful.

Angela B (Client)

Older woman smiling, reading a magazine with a younger woman beside her, both appearing joyful in a cozy kitchen. - Home Instead

Home Instead St Helens have been caring for my Mum for the past 4-years, and I can honestly say I couldn’t do without them -they are angels! My mum lives with dementia, which has been getting progressively worse, but her care team of three carers have a wonderful way with her and know exactly how to communicate with her and make her laugh. I can live my life knowing that Mum is in safe hands.

Julia B (Daughter of Client)

A woman smiles at the camera while a family of three is cooking together in the background. - Home Instead

The team have been a lifeline for our Mum and the family. They offered Mum the support she needed to enable her to remain in her own home for as long as possible and alleviated some of the stress caring for Mum’s needs placed on the family members involved.

Karen F (Daughter of Client)

Our Mum absolutely loves the caregivers and has immediately struck up great friendships with them. The change in our Mum over the past few weeks has been remarkable, she has relaxed back into being at home and is thriving again. We have got our Mum in the place she feels safest with an excellent and flexible care package designed for us, by a most caring set of people.

Damian W (Son of Client)

St Helens

Suite 1 Fifth Floor, Century House,
Hardshaw Street, St Helens,
WA10 1QU

Click to call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

St Helens, Newton-le-Willows, Haydock, Thatto Heath, New Boston, Clock Face, Sutton Heath, Eccleston, Laffak, Parr, Earlestown, West Park, Grange Park, Wargrave, Cowley Hill, Sutton Leach, Eccleston Park, Parr Stocks, Haresfinch, Bold, Sutton Manor, Vulcan Village, Derbyshire Hill, Windle, Pocket Nook, Broad Oak, Holt, Peasley Cross, Nutgrove, Sutton, Moss Nook, Whiston, Ravenhead, Newton Common, Newtown, Green Bank, Lea Green, Blackbrook, Brown Edge, Micklehead Green, Rainhill, Old Boston, Ditch Hillock, Marshall's Cross, Abbotsfield, Sherdley, Worsley Brow, Gillar's Green, Eccleston Hill, Portico, Fingerpost, New Bold, Gerard's Bridge, Eccleston Lane Ends, Denton's Green

If your town doesn't appear above please check the postcodes below to see if we cover your area.

Postcodes we cover: WA10 5, L35 2, WA9 2, L35 4, WA12 8, WA9 1, WA9 5, L35 7, WA9 4, WA10 1, WA9 3, WA10 4, L34 6, L35 0, L35 8, WA10 3, L35 5, L34 2, WA10 2, WA12 0, WA10 6, WA11 9, WA12 9, L35 9, WA11 0