Home Care in Freshfield
Relationship-led and supportive home care in Freshfield from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Home Instead home care team, here to help the Freshfield community
We provide award-winning home care in Freshfield and surrounding areas, helping clients remain independent and comfortable in their own homes. Our Care Professionals are carefully selected and undergo City & Guilds Assured Dementia Training to provide expert support with genuine warmth and understanding. Every visit lasts at least one hour, allowing our team the time to deliver thoughtful, unrushed care. Whether it’s a peaceful walk near Freshfield Dune Heath Nature Reserve or a relaxing afternoon tea at a local favourite like Church View Farm, we help clients stay connected to the places and routines they love. With our personalised care and local knowledge, we offer peace of mind for families and meaningful moments for clients every day.
Get in touch today to
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What Home Care Services are available in Freshfield
Our care in Freshfield is designed to reflect the unique lives and preferences of each individual we support. Based locally in Southport, our team takes time to understand every client’s personality, interests, and changing needs. By building a relationship founded on trust and consistency, we make sure every care plan feels right from the start—and continues to evolve as needed. Whether it’s companionship, personal care, dementia support, or help around the house, our Care Professionals offer support that feels like a helping hand from someone who truly understands. We believe time and familiarity are the keys to confidence at home.
The excellent care my Mum received from all the caregivers allowed her to be in her own home for longer than we could have hoped. The sensitivity shown to her growing needs through dementia was greatly appreciated. We had real peace of mind that she was well looked after by a regular team of carers. The communication with office staff certainly made things run smoothly.Fiona D - daughter of client in Southport
Home Instead have been an absolute Godsend to our family. All through lockdown they never let us down. Nothing was ever too much trouble. The staff in the office and on the ground are always helpful, supportive, reliable, caring and respectful. I would highly recommend their care.Linda T - Daughter of client in Southport.
Home Instead Southport have proved invaluable over the last two and a half years. Dad always wanted to stay in the house that he moved to in 1971 – the home in which he and Mum raised the family. With the support of his lovely Caregivers, Dad managed to do this until the week before he died – aged 98. I have no hesitation in recommending Home Instead Southport.K R - Daughter of client in Southport.
The service my father received form Home Instead Southport was life-changing. Since he started receiving a morning visit each day, his physical and mental health has markedly improved, so after two years of care, he seems two years younger. The care was reliable and tailored to what he needed, and the carers were kind, competent and fun.G C - Son of client in Southport.
It was wonderful, it was a load off my mind. Thank you very much.L M - Client in Southport
Home Instead are impressive because they are reliable, punctual, kind, compassionate, person centred, mature and professional. They regularly review the care they give, and communicate with family members and health professionals. Do not cut corners and ensure dignity and individuality are maintained. We could not be more impressed or grateful.K G - Niece of client in Formby.
Tailored Home Care in Freshfield
We’ve supported many families with care built on kindness, reliability, and understanding. One client shared, “I had a good experience using Home Instead Southport. The carers were friendly and professional. The office staff ensured my visits were covered. I was never left without care. I knew who was coming and they always arrived on time.” One daughter-in-law said, “Over the last 2 1/2 years, Home Instead have cared for my partner’s parents. The whole team at Home Instead were excellent… the carers were professional, considerate, well-informed and did all they could to support my partner’s parents and also my partner and myself.” These testimonials reflect our commitment to providing compassionate care that supports the whole family.
Get in touch today to
see how we can help
Trusted Home Care support from experienced care professionals in Freshfield
Home Instead Southport & Formby is led by owners Anthea Pilkington and Irene Hough, whose shared values of compassion, integrity, and family-focused care are reflected throughout our entire service. Anthea, Home Instead UK’s first Registered Care Manager, has spent decades shaping care delivery in the UK and remains committed to delivering services that pass the ‘Mum & Dad Test.’ Irene brings a wealth of lived experience, having supported her own family members through challenging health journeys. Together, they’ve built a local team grounded in kindness, empathy and excellence, delivering personalised care across Freshfield that families can trust.
Additional support and activities in Freshfield for aging adults
We are proud to play an active role in the Freshfield community, supporting older people and their families through both expert care and community outreach. Our free dementia workshops are held regularly and open to families, carers and professionals who want to learn more about dementia support. These friendly sessions offer practical strategies and emotional reassurance, helping loved ones feel more confident in their roles. We also maintain close relationships with local healthcare professionals and community groups to ensure our care is fully coordinated and tailored to each client’s needs. Through our everyday services and wider engagement, we are here to support Freshfield families every step of the way.
