Home Care in Urmston

The caregivers for my father are exceptional. I cannot speak highly enough about the love and attention they give him and the security this gives me about how safe he is and how well he is looked after.

They have a really great camaraderie with him and give him fabulous friendship as well as looking after his needs. They treat him with respect (as he does with them) and it brings me great joy to know that he has these incredible people in his life – and our life. Thank you so much, Home Instead you have totally enriched our lives.

The team of caregivers provide an excellent service for my mum. They each bring their own qualities and skills. They are professional and efficient. Their warmth and empathy have enabled them to form a bond with my mum. Whilst carrying out their roles they engage with my mum in a truly respectful and cheerful manner.

It has been a godsend to find support for my mum through Home Instead. The staff have taken time to build trust with her so she is now accepting of the extra care she needs at this point. They are kind, sensitive, funny and always professional. They also make time to check in with me so we are approaching things with consistency. I can see that we will need more input in due course and I feel confident that Home Instead will enable my mum to stay in her own home and receive the care she needs.

Home Instead has been fantastic with my mum, going above and beyond what I would have expected. She has been matched with really wonderful carers who she now thinks of as friends. Despite forgetting so much, she is always so happy to see them. They make her living at home safe and enjoyable. They let me know if she’s unwell or upset; they’ve even taken her to the GP and liaise frequently with the pharmacy to ensure she gets her tablets. She’s been out for trips to the waterpark, walks and gardening with them. On top of this, they give her delicious looking meals and gently nudge her into cleaning herself. They are truly wonderful people, and the company has provided superb service.

Home Instead (South Manchester/North Trafford) personify Home Instead’s strapline; To Us It’s Personal. The carers on the ground provide attentive, tailored care for the individual’s needs, there are no problems, just challenges and when these arise the whole team come together to advise and resolve with the best possible solution for the individual. As a family member dealing with dementia, the help and advice from the Home Instead team has been completely invaluable, their experience in the field and personal experience dealing with their own family members who suffer with the same condition gives 1st hand knowledge and gravitas to the conversations you have. Their attention to detail and holistic approach to care, welfare and thought for the family members affected in dealing with their relative’s condition is delivered with clear communication, humour, and affection.