Celebrating Nicola – Our New CQC Registered Care Manager

A woman with red hair in a denim top sits outdoors on a sunny day, with people and trees in the background. - Home Instead
Today, we are thrilled to celebrate a remarkable achievement by our very own Nicola, who has officially received her registration certificate from the Care Quality Commission (CQC) and is now our Registered Care Manager.
This is a significant milestone that reflects Nicola’s commitment, professionalism, and passion for providing outstanding care. To achieve this, Nicola went through a rigorous process, including a detailed two-hour interview with a CQC Inspector, where she was put through her paces to demonstrate her knowledge and capability. Her success is a testament to her hard work and dedication to ensuring that our clients receive the very best support.
What is a CQC Registered Manager?
A CQC Registered Manager is the legally accountable person responsible for the day-to-day management of a healthcare or social care service that is regulated by the Care Quality Commission. It is one of the most important roles in care, ensuring that services meet the CQC’s rigorous standards for quality, safety, and compassion.
Some of the key responsibilities include:
  • Ensuring Compliance – making sure the service meets CQC regulations and legal requirements.
  • Quality of Care – overseeing that care is safe, person-centred, and tailored to each client’s needs.
  • Staff Management – recruiting, training, and supporting care professionals so they can deliver high-quality care.
  • Health and Safety – ensuring the environment, policies, and practices keep both clients and staff safe.
  • Day-to-Day Operations – managing the smooth running of all aspects of care delivery.
  • Legal Responsibility – sharing joint legal accountability with the provider to ensure all requirements are met.

 

Why This Role Matters
The Registered Manager plays a central role in shaping the quality of care we provide. They are not only the main point of contact for the CQC, but also a leader who inspires and supports the team, fosters a positive workplace culture, and ensures that our clients and their families can feel confident in the service we provide.
Nicola’s achievement marks an exciting new chapter for Home Instead South Manchester. Her leadership, expertise, and dedication will help us continue to deliver the highest standards of care to the elderly in our community.
A Message of Congratulations
We could not be prouder of Nicola and all that she has achieved. Becoming a Registered Care Manager is no small feat – it requires knowledge, determination, and a genuine commitment to improving people’s lives. Nicola has shown all of this and more, and we are delighted to celebrate her success.
Please join us in congratulating Nicola on this outstanding accomplishment – a recognition she has truly earned.

How can we help?

We've helped thousands of families to stay safe, comfortable and happy at home. Whatever situation you're facing, or whatever the question is, Home Instead is here to help.

Are you in need of a little guidance right away?

03300 583450
Other non-care-related enquiries
Loading form...

Apply now to join our Care Pro team

Make a difference by caring for others. Start your career with true purpose today.

Care Professional

A bit about you

Do you have the right to work in the UK? *

Getting around

As a carer, you will be moving between client’s homes.

Do you hold a full, current driving licence? *

Care Professional Roles

Which type of Care Professional role would suit you? *
Please select the days of the week that you would be available to work.

Please select all that apply

Please select the times of day that you are available to work.

Please select all that apply

Privacy promise

The information you have provided here will be used to process your application and to identify the best opportunities at our Offices that are local to you. By clicking submit you are accepting our terms contained with our privacy promise. We can also send you updates on any new opportunities, latest insights, news and events.