
Private Care at Home gives you or your loved one the chance to stay in the place that feels most like home, with tailored support from a carefully matched Care Professional. When day to day life becomes harder to manage alone, regular visits can bring reassurance, routine and company without the upheaval of a move away from familiar surroundings in Dagenham.
Home Instead Romford provides Private Care at Home for older adults and adults with care needs, supporting people to live safely, comfortably and with as much independence as possible. The office is rated Outstanding by the Care Quality Commission and holds a rating of 9.9 out of 10 on homecare.co.uk, reflecting the quality of care and feedback from families. We also support people in Romford, Hornchurch, Rainham, Dagenham and surrounding areas with visiting care that can be adapted as life changes.
Looking into care can feel like a big step. Many families say they feel unsure, worried or overwhelmed when they first start exploring options, and that is completely understandable. The team will listen, explain what is possible and work with you to find a way forward that feels manageable for everyone.

Private Care at Home means arranging visiting care directly with Home Instead Romford so that support is provided in the person’s own home, at agreed times of day and week. Support is shaped around what matters to the individual, not just a list of jobs to get through.
This kind of care can help when:
Private Care at Home can include Companionship Care, Home Help, Care at Home, Personal Care and, where needed, specialist Dementia Care, combined in a way that fits naturally into the person’s life and routines.

When you contact Home Instead Romford, the team will begin with a conversation about your situation, what is going well and what you would like to be different. If you wish to take things further, a home visit can be arranged so a member of the team can meet the person, learn about daily routines and talk through what good support would look like.
From this, a personalised care plan is created. It sets out:
The plan is reviewed regularly and can be adjusted whenever needs or circumstances change.
Care at Home visits are usually at set times, for example mornings, lunchtimes, afternoons or evenings. Each visit can bring together different types of support, such as:
Visit times and the type of support can be changed over time so that care stays appropriate as health, mobility or family circumstances change.

Care Professionals are at the heart of Private Care at Home. Home Instead Romford looks for people who are patient, dependable and genuinely interested in others, then provides thorough training and ongoing guidance so they can deliver safe, thoughtful support.
Wherever possible, the same familiar Care Professionals visit regularly. This continuity helps to build trust, easy conversation and a steady routine. It can be especially important for people living with dementia, anxiety or reduced confidence, where a known face and predictable pattern can make each day feel calmer.
Care Professionals:
The aim is to work in partnership with you, the person receiving care and any other professionals involved, so that support feels joined up rather than something that happens in isolation.

Here are some everyday ways Private Care at Home from Home Instead Romford can help.
After his wife dies, an older gentleman finds it hard to keep to regular mealtimes and loses interest in cooking for himself. A Care Professional visits late morning to prepare a simple cooked lunch, sit with him while he eats and offer companionship. On selected afternoons, a further visit helps with Home Help such as laundry and tidying the kitchen, alongside encouragement to go for a short walk or sort through paperwork, helping him re-establish a gentle routine.
A couple have always managed together, but one partner now has reduced mobility and the other is starting to struggle with lifting and practical tasks. Regular Care at Home visits include Personal Care support with washing and dressing, help with changing the bed and doing the shopping, plus Companionship Care so they can both enjoy conversation and activities that do not feel like chores. This eases pressure on the caring partner and helps them continue living together at home.
A man living with Parkinson’s finds mornings and late evenings particularly challenging. A Care Professional visits in the morning to support with getting out of bed safely, washing, dressing and preparing breakfast, including medication prompts if needed. A second visit later in the day focuses on a light meal, checking that the home is safe and comfortable, and helping with his bedtime routine, so he feels more secure overnight and his family have peace of mind.

Private Care at Home can be as flexible as you need it to be. Some people choose it for a short period, for example after a hospital stay or during a family carer’s busy spell, while others prefer ongoing support to help them feel secure and independent over time. The pattern of visits, and what happens during them, can be reviewed regularly so that support continues to match changing needs and personal preferences.
Family members are welcome to be closely involved. When the care plan is created, the team can speak with you and your loved one together, listening to what each of you feels would help. Families are also encouraged to share updates, concerns or ideas at any point, so that visit times and the type of support can be adapted if circumstances change.
From time to time a regular Care Professional may be unavailable due to holiday, training or illness. In these situations, the office team will arrange for another suitably trained Care Professional to visit and make sure they are fully briefed on the care plan. Wherever possible, you will be told about the change in advance, and the team will aim to maintain continuity by using familiar Care Professionals.

The first step is simply to talk things through. You can call the Home Instead Romford team on 01708 989970 to have a straightforward conversation about your situation and what kind of Private Care at Home could help you or your loved one in Dagenham.
If you prefer not to phone at first, you are welcome to use the enquiry form on the Home Instead website and a member of the team will get in touch to arrange a convenient time to talk.
You can read more about the service and view the Outstanding rating on the Care Quality Commission website:https://www.cqc.org.uk/location/1-7916688733, as well as explore feedback on the homecare.co.uk profile:https://www.homecare.co.uk/homecare/agency.cfm/id/65432235515. For reviews and directions, you can also visit the Google business listing using this link:https://maps.app.goo.gl/eoBWDjPa9aBMpAgr6.
Our office is at Bates Business Centre, Suite G6, Church Road, Harold Wood, Romford, Essex, England, RM3 0JA, and from here the team supports people in Dagenham and the surrounding areas. Whenever you feel ready to explore care, the team will listen carefully, answer your questions in plain language and explain how Private Care at Home could work for you and your family, now and as things change in the future.

How can we help?
We've helped thousands of families to stay safe, comfortable and happy at home. Whatever situation you're facing, or whatever the question is, Home Instead is here to help.
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