From Care Professional to a senior role in the office as our Trainer. Here's Chloe's story.
There are many reasons why you might wish to do something completely new:
Perhaps you are:
But how do you know if leaving something that you are familiar with (even if it’s not satisfying) for something completely different, will be the right move for you?
If you love supporting elderly family members or looking out for neighbours and wondering if your next role could be caring for others, then perhaps Chloe’s story will give you an insight and the confidence to consider the fulfilling role of a Care Professional.
Chloe joined us aged 20.
She’d been working in a pub and looking after her Nan – personal care, insulin injections and shopping.
Although Chloe had no formal training, it was clear when we met her that she had the right attributes to be a Care Professional. She had a big heart.
Our training and on-boarding programme is extensive. This boosted Chloe’s confidence, especially in the first few months as she got to know her clients. And knowing that the friendly and understanding team in the office where there to answer any questions she had, was most reassuring.
At Home Instead we put high importance on training. We are the only care company to be awarded two Princess Royal Training Awards for our Alzheimer’s and dementia training, which is City & Guilds accredited.
It’s important to us that our Care Professionals have all the opportunities they desire to progress their career.
Having started as a Care Professional, Chloe is now our full-time Trainer, qualified to provide Moving and Handling, Basic Life Support and Medication training.
She also holds a City and Guilds certification in Dementia Care, which enables her to deliver specialised training to our Care Professionals. Additionally, she’s certified in Post Falls, allowing her to assist clients who have experienced falls.
Keeping her hand in with the Care Professional’s role, Chloe still loves to support our clients, and steps in when cover is needed either during the week or at weekends.
Remembering how valuable and important it was when she first started, Chloe loves providing support and guidance to new members of the Care Professional Team.
As well as answering their day-to-day questions Chloe manages touchpoints like annual appraisals, supervision and support visits.
She also coordinates meetings with the Care Professionals, contributing to a seamless and collaborative team experience.
With a drive to continually advance her knowledge, Chloe is currently studying for the QCF Level 3 Diploma in adult care, which she expects to complete soon.
Since Chloe joined Home Instead, she has achieved:
• Care Certificate
• Basic Life Support
• Moving and Handling
• City & Guild Dementia Course – June 2020
• Basic Life Support Train the Trainer – Aug 2021
• Moving and Handling Train the Trainer – Aug 2021
• QCF Adult Care Worker Level 2 – Distinction in Aug 2022
Of working for Home Instead Reigate & Tandridge Chloe says, “being new to care, at first it was daunting, but everyone was hugely supportive. It’s been such a rewarding experience and I feel set up for success.
There are lots of opportunities, especially with the variety of courses available. I feel valued and know that my role as a trainer is important.
I’ve embraced every learning opportunity as my aspirations were always to move to a senior role in the office, which I have achieved.”
We have many stories similar to Chloe’s.
Maybe one day soon we’ll be telling your story?
If you’d like to apply for a Care Professional role contact Lindsey Blake on 01737 529793. We are always looking to welcome Care Professionals to our team, which means together we can help more people.