Do we really need one-hour visits for home care?

Do we really need one-hour visits for home care?
When families first begin exploring care at home, one of the most common questions is whether longer visits are really necessary.
At first glance, shorter visits can sometimes appear more practical or cost-effective. But in reality, the amount of time a Care Professional spends with someone can have a significant impact on both the quality of care and the overall experience for the individual receiving support.
Why visit length matters
Home care is about far more than completing a list of tasks.
Some of the most important moments in care happen in the conversations, observations, and reassurance that take place alongside practical support.
When visits become rushed, there can be less time for:
- Meaningful companionship
- Monitoring changes in wellbeing
- Encouraging independence
- Reducing anxiety and confusion
- Supporting emotional wellbeing
- Building trust and consistency
For many people, particularly those living with dementia or feeling isolated, these moments matter enormously.
What becomes possible with longer visits
Longer visits allow care to feel calmer, more personal, and genuinely relationship-led.
Rather than moving quickly from task to task, Care Professionals have time to:
- Understand routines and preferences
- Notice subtle changes in health or mood
- Support people at their own pace
- Encourage conversation and companionship
- Help maintain dignity and independence
Often, it is these small moments of connection that make the greatest difference to someone’s wellbeing at home.
A different approach to care at home
At Home Instead Portsmouth, minimum one-hour visits are a key part of our approach to care.
We believe outstanding care is rarely delivered at speed. Relationships cannot be rushed, and people should never feel like they are simply the next task on a schedule.
This approach allows our Care Professionals to deliver support that feels personal, consistent, and genuinely centred around the individual.
Finding the right support for each individual
Every person’s needs and circumstances are different, and the right support will depend on what matters most to them and their family.
For some, shorter visits may feel appropriate. For others, having more time, consistency, and companionship can have a significant impact on confidence, wellbeing, and reassurance.
Exploring care at home
If you are beginning to explore care for a loved one, our Care Manager can help you understand what support may feel right for your family and how care can be tailored around individual needs and routines.