Home Care in Rhyl, Kinmel Bay and Abergele

If you’re searching for dependable, personalised home care in Rhyl, Kinmel Bay, or Abergele, look no further than Home Instead North Wales. As a family-operated care company, we proudly support older adults across the North Wales coast with tailored, compassionate in-home support.

Run by local couple Matthew and Samantha Murray-James, our mission is to provide more than just care—we aim to bring warmth, dignity, and genuine companionship into every visit. We believe everyone deserves to age at home with comfort, safety, and a sense of independence. That’s why our approach is always built around each individual’s needs and preferences.

We provide a broad selection of home care services in Rhyl, Kinmel Bay and Abergele, all thoughtfully designed to support daily life while enhancing wellbeing and independence.

Our support includes:

• Assistance with personal care routines

• Household help such as cleaning, laundry and cooking

• Specialist dementia and memory care

• Support with medication routines

• One-to-one companionship and emotional support

• Help with shopping, appointments and community activities

• Reliable transport to medical and social events

• 24/7 live-in care as an alternative to residential care homes

Whether care is needed for a few hours a week or full-time, we offer flexible solutions to fit every lifestyle.

Every care professional we employ is directly hired by Home Instead—we don’t use agency workers. This ensures that all our team members are highly trained, well-supported, and committed to long-term careers in care.

We deliver:

• Ongoing training that meets Welsh RISCA and CIW standards

• Full management of staff rotas, including cover for absences and holidays

• Continuous supervision and quality monitoring to maintain a high standard of care

This consistent, professional approach means your loved one in Rhyl, Kinmel Bay or Abergele will always receive reliable, expert support from carers they know and trust.

Home Instead goes beyond traditional care by offering social and lifestyle support to help older people stay engaged and active.

This includes:

• Supporting hobbies like gardening, crafts and baking

• Gentle encouragement to keep mobile

• Trips to local cafés, beaches or shops

• A friendly face for regular chats and companionship

We also help families explore funding, including Direct Payments from the local authority. Many clients use these payments to offset a portion of care costs.

If you’re looking for full-time support, our Live-in Care service provides around-the-clock help in the comfort of your own home—offering a real alternative to residential care or assisted living settings.