A North Wales Companionship Success Story

Edward, known affectionately as Ted, is a twice-widowed retiree who reached out to Home Instead seeking companionship three times a week. His days had become long, quiet, and lonely, and he was eager for friendly company and meaningful conversation.

Following a consultation with the Home Instead care team, Ted was matched with May and Panashe as his primary Care Professionals. Their warm, lively personalities made them the perfect fit, offering Ted not only companionship but the sense of connection he had been missing. Since beginning his support package, Ted’s outlook has transformed. He now looks forward to the days his Care Professionals visit, saying he feels relaxed in their company and enjoys teaching them something new each time they’re together. Their visits have become a highlight of his week.

With gentle support, Ted was also able to visit his late wife’s grave for the first time in a year—something he had long wanted to do but found difficult on his own. The visit was emotional and deeply meaningful, allowing him to reminisce and feel connected to precious memories.

Beyond his time at home, Ted loves attending community activities such as the Friendship Group, Afternoon Tea events, and other local gatherings. With help from Home Instead—providing companionship and transport—Ted enjoys being part of the community once again. He happily shares his positive experiences with others and encourages people to consider Home Instead when they need support.

Ted says:

“Having met members of staff and care professionals, witnessing their reactions to the clients is amazing. Home Instead is worth every penny. I’ve already mentioned you to friends who are looking for similar support. My care professional May is the sunshine in my day. For someone living alone, to have a person I can talk to helps me get through the worst of days and she also makes a super cup of tea! When May changes my bed, as it’s a little difficult for me these days, it’s as if I had a new one and helps me sleep better. She is good at reading my mind and anticipates things that need doing before I ask, and we never stop laughing which is a tonic in itself.” — Edward W, 2025

If you’re looking for care or companionship for yourself, a family member or friend, please get in touch with us today.